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이용후기 834개
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7.6 Kai L.
2016년 4월 22일 금요일
Decent Value for Money
It was a decent stay.

2016년 3월 28일 월요일
pretty good
good location, good service and very clear I will back to live next time.

8.3 Tanvir G.
United Kingdom
2016년 3월 7일 월요일

9 William B.
United Kingdom
2016년 3월 6일 일요일
Holiday visit
Staff, executive lounge and dining
I have stayed at the Excelsior many times over the last 20 years. While it is starting to look a bit tired, the staff and facilities have always been excellent. I used to move between The Park Lane hotel and the Excelsior, finally settling in at the Excelsior some 15 years ago. I cannot rate this hotel other than first class. Try the executive floor for a real pampering

6.7 Angelo H.
2016년 2월 21일 일요일
location, location, location and the staff as well
im a fréquent guest for this hotel i believe i had stayed here for more than 30 times all throughout , but this is the first time I'm so disappointed, the air quality of the room was terrible and i had change room twice but still the same from 9th floor to 19th floor but had no choice since i already move in and paid , you paid extra compared to beautiful boutique rooms in hkg because of the staff and convenience. i strongly believe this hotel had to renovate their rooms, its been two decades if I'm correct it hasn't change won't be back will prefer parklane

8.8 Lesley C.
2016년 2월 14일 일요일
Excellent service, excellent location, spacious ro
Location is perfect as it is in the heart of Causeway bay. Major malls like Sogo and Times Square are within walking distance as well as small eateries and supermarket. Staff are very courteous and attentive to guest's needs. Rooms are spacious with not too cramped bathroom. Wifi is fast.

10 CHEE L.
2016년 1월 31일 일요일
Excellent Stay !
Excellent Stay !

8 Wilson S.
2016년 3월 10일 목요일
good stay
good stay

7.7 Caroline C.
2016년 1월 20일 수요일
Good hotel, rude housekeeping
Location, location, location
It was good except for one housekeeper who is very very rude.

10 Richy C.
2016년 1월 10일 일요일
Great cust. service experience
Customer Service, Location, Quality
I am a frequenter in Excelsior and I am always met with quality and service delux on my every visit. However, on this particular stay of mine, I was a bit dismayed as our rooms were surrendered to us at 5:00pm instead of the supposed 2pm check in. However, Max, the GM came to me with great complimentaries to compensate the inconvenience, also explaining how full the hotel is given that it's New Year's Holidays. Kudos to Him and his staff for owning their shortcomings and offering compensation. If you'd ask me now, I will still patronize The Excelsior and highly recommend it to friends and family. After all, the hotel is always giving justice to its name - excelence!