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이용후기 1054개
  • 숙소 청결 상태 8.9
  • 부대시설 9.1
  • 위치 8.7
  • 객실의 편안함 9.0
  • 직원 태도 8.9
  • 가격 대비 만족도 8.7
  • 음식 및 레스토랑 8.2
정렬 기준

Mohamad / 싱가포르
유아/아동 동반 가족
숙박: 2014년 6월 | 1박
Pleasant retreat
history, charming gardens and architecture, excellent service
A pleasant retreat from the hustle and bustle of Surabaya. Even though it is claimed to be a five-star hotel, standards in many areas really can't match up to one. Swimming pool shower and changing facilities are limited; the furniture in the rooms appear well-used and have a worn-out look; and the bathrooms can be better maintained. Mosquitoes are ubiquitous, even if all doors and windows are closed, but the staff really put in effort to eliminate them, and frankly, there is not much they can do about this persistent issue other than minimizing this health hazard. Regarding the staff, I must say that they are outstanding in their quest for service excellence. Welcome drinks are served immediately to weary hotel guests, assistance rendered whenever needed and they are all courteous and approachable. One setback though is communications - not all are able to converse confidently in fluent English. Location is quite good (it is very near to Plaza Tunjungan - a mere 5-minutes walk away), and it is easy to hail a cab down to reach anywhere in town. Breakfast is very decent, with a range of local culinary delights to complement the standard international buffet spread. Overall, I must say that Hotel Majapahit is very much value for money, and offers a tranquil and comfortable stay in hectic Surabaya. Thumbs up to all their staff!
작성일: 2014년 6월 16일 월요일

Siti / 말레이시아
커플
가든 테라스 (룸 온리)
3박 | 2014년 6월
Lovely stay
architecture, courtyard, friendly staff
I'm writing on behalf of my parents who stayed at the Majapahit for their wedding anniversary. I communicated my requests via email with the staff in advance so that some special arrangements can be made - they are a senior couple so getting in and around Surabaya would be a little more challenging for them. Their replies were prompt and helpful, they arranged for a pickup from the airport and even proffered a little cake for my parents to celebrate. All in all they said they had an absolutely lovely stay with friendly staff among stunning architecture. If there was one thing that my parents were unhappy about: the staff had emailed me to say that they would upgrade my parents to the suite free of charge, however upon their arrival my parents were told they would have to pay to get upgraded. It was a little unfortunate but otherwise all in all they've told me they have had a wonderful stay.
작성일: 2014년 6월 14일 토요일

lim / 싱가포르
출장 및 비즈니스
이그제큐티브 스위트 (룸 온리)
숙박: 2014년 6월 | 1박
Nice ambience, friendly staff
Location, cleanliness, ambience
Excellent hotel, will stay again there when back in Surabaya.
작성일: 2014년 6월 13일 금요일

Noviana / 인도네시아
유아/아동 동반 가족
가든 테라스 (룸 온리)
2박 | 2014년 5월
Nice stay
Very well maintained
It was nice. The hotel is very old but very well maintained.
작성일: 2014년 6월 4일 수요일

Yap / 싱가포르
개인 여행자
가든 테라스 (룸 온리)
2박 | 2014년 5월
They Made Me Felt At Home
The most amazing hotel staff I ever encounted.
작성일: 2014년 6월 4일 수요일

Eugene / 싱가포르
커플
숙박: 2014년 5월 | 1박
Great luxury hotel
service, food, price, luxury
fantastic
작성일: 2014년 5월 30일 금요일

Fendy / 인도네시아
그룹 여행객
숙박: 2014년 5월 | 1박
Nice retreat
Location, History and Art
Staffs are attentive and very helpful. Hotel design is superb and rooms are big and clean. Gym is equipped with whirlpool and breakfast offers various options. Location is centrally located and next to Tunjungan shopping center
작성일: 2014년 5월 30일 금요일

Kamarudin / 싱가포르
커플
숙박: 2014년 5월 | 1박
Beautiful colonial hotel in Surabaya.
Beautiful colonial hotel with antiques fittings and furnitures. Garden is well designed and kept.
Excellent.
작성일: 2014년 5월 26일 월요일

Simon / 영국
커플
이그제큐티브 스위트 (룸 온리)
숙박: 2014년 4월 | 1박
Fabulous historical hotel in a central location
Colonial style hotel, lots of history for Indonesai. Fabulous gardens.
A very pleasant stay at the Majapahit. food is very good, rooms are a comfortable standard, very traditional colonial design. Overall a very pleasant experience.
작성일: 2014년 5월 23일 금요일

Leonardus / 인도네시아
커플
가든 테라스 (룸 온리)
2박 | 2014년 5월
great time in a beautifull hotel
great dutch colonial atmosphere, very comfortebel room, friendly service
perfect
작성일: 2014년 5월 21일 수요일


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