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이용후기 753개
  • 숙소 청결 상태 9.4
  • 부대시설 8.5
  • 위치 9.5
  • 객실의 편안함 9.3
  • 서비스 9.4
  • 가격 대비 만족도 9.3
  • 음식 및 레스토랑 8.5
정렬 기준

Gary / 호주
개인 여행자
디럭스 발코니
숙박: 2016년 4월 | 1박
Location- Close to the Lake and plenty of local interest
The Meracus 2 is the flagship and its easy to see why. The suites are great. Very large and with great facilities. What makes the Meracus hotels is the staff. Nothing is too much for them and they are so genuinely helpful and caring. I would return to this hotel again and again!
작성일: 2016년 4월 11일 월요일

Maria / 베트남
개인 여행자
슈페리어
숙박: 2016년 4월 | 1박
Amazing hotel. Great personnel
Great experience
작성일: 2016년 4월 9일 토요일

HYUNJIN / 대한민국
출장 및 비즈니스
슈페리어
2박 | 2016년 4월
The service is just amazing!
Fully satisfied with wonderful services and really appreciated with all their support especially during pouring time! Thanks again!
작성일: 2016년 4월 8일 금요일

Mei / 말레이시아
개인 여행자
주니어 스위트 발코니
3박 | 2016년 3월
Great boutique hotel!
I stayed at this lovely hotel for 3 nights and it was great! The staff was very friendly and always willing to help out. The room was amazing and very clean. Location is in the old quarter and close to the lake. Highly recommended and I will definitely return to stay here again!
작성일: 2016년 4월 3일 일요일

Pinrada / 태국
커플
디럭스 발코니
3박 | 2016년 1월
Superb, staffs are extremely friendly and helpful. Recommend
Worth staying, good location, nice breakfast, clean and staffs are extremely friendly and helpful.
작성일: 2016년 4월 1일 금요일

Jue / 싱가포르
커플
디럭스 발코니
2박 | 2016년 3월
Excellent location and service
Location, service, value for money
We had booked two nights stay with Meracus Hotel. On our first night, we arrived late at the hotel after our Sapa Express bus dropped us off a street away. The hotel is located near the Hoan Kiem lake. We had stayed in Hotel Meracus 2 during our previous trip to Hanoi and we were excited to experience Hotel Meracus on our second trip to Hanoi. Upon our arrival, we were informed that the previous guest occupying our room had not checked out as he was hospitalized due to food poisoning. As there were no other available rooms in the hotel, they arranged for us to spend the night at a neighbouring boutique hotel, HM Boutique Hotel, just a couple of steps away on the same street. We were disappointed but we were promised a free upgrade to the junior suite at Meracus Hotel for our second night. Next morning, Meracus Hotel called us promptly to inform us that our room was ready for check in whenever we were ready. We had breakfast at HM Boutique Hotel (which wasn't good) before moving over. On arrival, the hotel staff took time to explain the surrounding to us (including providing a map). There were rose petals laid out on our bed, as well as in the bathroom sink. The junior suite was spacious and we had a large balcony to ourselves. The hotel also provided a laptop for usage during our stay. However, it was quite useless as the internet connectivity was poor (wifi works better on the phone). Hot water for the shower takes some time to warm up. We had arranged airport transfer with the hotel for our return flight (400k vnd). As we had to leave the hotel very early in the morning, the hotel packed breakfast for us for our journey. Overall, we had a very pleasant experience during our stay in Hotel Meracus. Slightly wished that we didn't have to be moved to another hotel but the circumstances were unfortunate. For the price of the hotel, can't be complaining much. Service was excellent and will definitely recommend this hotel.
작성일: 2016년 3월 29일 화요일

Leonie / 호주
커플
주니어 스위트 발코니
2박 | 2016년 3월
Beautiful room, terrace and friendly staff
The room was beautiful and the staff very accommodating and easy to converse.
작성일: 2016년 3월 29일 화요일

Leonie / 호주
커플
슈페리어
숙박: 2016년 3월 | 1박
Excellent room and service
The room was beautiful and the staff very accommodating and easy to converse.
작성일: 2016년 3월 29일 화요일

Virginia / 호주
커플
디럭스 더블룸 / 트윈룸
2박 | 2016년 3월
A great place to stay all round
Staff, location a
작성일: 2016년 3월 21일 월요일

thanasit / 태국
커플
슈페리어
숙박: 2016년 3월 | 1박
Nice staff and worm welcome
Superb, Excellent Services mind , Recommended
Very Good
작성일: 2016년 3월 13일 일요일


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