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우수함 8.3
이용후기 1724건

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우수함



이용후기 1724개
  • 숙소 위생 상태 8.2
  • 부대시설 7.8
  • 위치 8.7
  • 객실의 편안함 8.3
  • 직원 태도 8.6
  • 가격 대비 8.5
  • 음식 및 레스토랑 7.6
정렬 기준

Matthew D.
호주
2015년 1월 31일 토요일
Excellent customer service and location
Customer service, location and breakfast
Small hotel in heart of Hanoi's Old Quarter. Excellent customer service. Initially I was not happy at all with my room, no windows and tiny bathroom with a shower that had no drain - the drain being in the corner of the bathroom. The room was located opposite the breakfast room and just below the kitchen area so, very loud and I didn't sleep well. I raised the issue with management and they immediately offered me a free upgrade to a much nicer room free of charge, which was great. The breakfast was good for a very small hotel with limited size.

Thanh D.
베트남
2015년 1월 30일 금요일
This hotel is in the middle of Ha Noi
Nice food around the hotel
The room is too small

THanh T.
베트남
2015년 1월 30일 금요일
It s ok
Nothing to say
Really bad

Petra G.
호주
2015년 1월 23일 금요일
Thaison palace hotel
Super friendly staff, very helpful
It was a good room but there were a few issues with the booking via Agoda (and the hotel's understanding of a family room). It was sorted however, after a length of time. We did transfer to another hotel after 3 days there and they offered to transfer our luggage. Great we thought, yet when it arrived they attempted to bill us for the taxi to transport it. Had we have known this we would have taken it ourselves in the first place.

Hristo G.
불가리아
2015년 1월 22일 목요일
Everything was great!
staff,rooms,breakfast
It's an amazing place, great value for money. Big clean rooms. Great staf!!! One of the best breakfast I've ever had in a hotel. Walking distance to Hoan Kiem lake and bar streets.

Natalie R.
호주
2015년 1월 20일 화요일
wonderful staff average hotel
Staff, location and breakfast

Natalie R.
호주
2015년 1월 20일 화요일
good location
staff, location and breakfast

Natalie R.
호주
2015년 1월 20일 화요일
amazing staff but the hotel.....
amazing staff, great breakfast and good location
The staff are amazing with special mention to Joe. The location is good-close to everything. The breakfast exceptional, but the hotel whilst it looks clean it feels grotty and the showers don't drain properly which leaves an odour. I can't put my finger on any one thing in particular it just feels unsanitary......

HERMAN N.
싱가포르
2015년 1월 19일 월요일
nice hotel with friendly staffs.
location, room and staff
Excellent!

Lan N.
베트남
2015년 1월 15일 목요일
Great hotel
good staff, cozy room and convenient location
very comfortable, cozy and enjoyable