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Citytel Inn
Citytel Inn
Citytel Inn
Citytel Inn
Citytel Inn
Citytel Inn
Citytel Inn

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7.5

Very good

1,071 reviews

1,071 reviews

Housekeeping32
Breakfast10
Shops8
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Central Academy Of Fine Arts Gallery

50 m

Huangchenggen Relic Site Park

150 m

Ten Fu’s Tea Shop

160 m

Artistic Mansion

270 m

Sundongan Cinema City

280 m

Popular landmarks
Wangfujing Street

630 m

Tiananmen Square (Tiananmen Guangchang)

1.0 km

Forbidden City-The Palace Museum

1.0 km

Jingshan Park (Jingshan Gongyuan)

1.7 km

Temple of Heaven

2.6 km

Closest landmarks
Arts and Crafts Building

50 m

Oriental Plaza

130 m

Toshiba China Office

130 m

Standard Chartered Bank

130 m

UT Star China Office

130 m

Citytel Inn

Building C&D, Nanheyan Avenue, Dongcheng District, Wangfujing Street & Forbidden City, Beijing, China, 100006 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Wangfujing Street & Forbidden City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Mutianyu Great Wall. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Beijing

Check-in [24-hour]

Excellent breakfast

540 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Shops

Safety deposit boxes

Tours

Concierge

Your dates are popular among travelersUsers are booking a place in Beijing every 3 minutes on Agoda.com
Value for money7.8
Distance to city center0.0 km
Location rating8.7
Nearest airportBeijing Capital International Airport (PEK)
Distance to airport25.1 km

Rooms available at Citytel Inn

Quadruple Family
...
  • Room size: 45 m²/484 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Standard Queen
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Single No Window
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Family Triple
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Biao Zhun Shuang Ren Fang
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
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Jia Ting Fang
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 single bed and 1 queen be...
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Biao Zhun Shuang Chuang Fang , 2 Zhang Dan Ren Chuang
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Biao Zhun Shuang Chuang Jian ([Yu Fu ] [Wu Zao Can ](Nei Bin )
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds
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San Ren Fang , 3 Zhang Dan Ren Chuang
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Citytel Inn?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Citytel Inn?

Adults can enjoy breakfast offered with an additional charge of 15 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Citytel Inn?

Citytel Inn features an on-site restaurant for your dining convenience.

What is the smoking policy at Citytel Inn?

Citytel Inn does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Citytel Inn?

The closest train, metro, or bus station is Wangfujing Subway Station, 520 m away from Citytel Inn.

What restaurants are nearby Citytel Inn?

Citytel Inn is located in Wangfujing Street & Forbidden City, famous for good restaurants such as Kiessling (Qishilin), Niuge Jiaozi Restaurant and Quanjude Roast Duck Restaurant.

What popular shopping places are close to Citytel Inn?

Citytel Inn is located in Wangfujing Street & Forbidden City area which features shopping places such as Daming Glasses Wangfujing, Wangfujing Bookshop and New China Children's Store.

What are popular attractions near Citytel Inn?

Citytel Inn is located in Wangfujing Street & Forbidden City area, which is famous for attractions such as Forbidden City-The Palace Museum, Tiananmen Square (Tiananmen Guangchang) and Wangfujing Street.

What popular natural sightseeing spots are close to Citytel Inn?

Citytel Inn is located in the Wangfujing Street & Forbidden City area, which is famous for natural sightseeing destinations such as The Round City.

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Explore the neighborhood

What people love about Citytel Inn

  • 9.6

    Exceptional
    Cleanliness

    "Very Clean Facilities, Walking Distance to Forbidden City, Value for Money."

    RAMIL

    |

    February 10, 2020

  • 8.4

    Excellent

    "The foods was good too."

    Poh

    |

    January 18, 2020

  • 8

    Very good
    Spaciousness

    "Spacious, comfortable and clean room."

    Pei

    |

    January 13, 2020

Property ranking|Compared to 753 Beijing properties
See all rankings
Location score
8.8/10
Room comfort score
7.2/10
Value for money score
7.8/10
Service score
7.4/10
Better than
92
%
of Beijing properties
Better than
83
%
of Beijing properties
Better than
80
%
of Beijing properties
Better than
76
%
of Beijing properties
Overall rating:

7.5

Very good
1,071 reviews
Cleanliness
7.5
Facilities
6.9
Location
8.7
Read all reviews >
What travelers say they love:
The security guy was very helpful in calling a taxi for us.
Magnolia from Philippines
Solo traveler
More about Citytel Inn

More about Citytel Inn

Citytel Inn

For travelers who want to take in the sights and sounds of Beijing, Citytel Inn is the perfect choice. Its convenient location right in the city center allows you more time to see all that Beijing has to offer.
Citytel Inn offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water and a coffee or tea maker at your disposal.
Citytel Inn also provides a hair dryer and towels in bathrooms for select rooms.


Dining and things to do

For the ultimate convenience, you can even have groceries delivered to your room at Citytel Inn, with their exclusive service.
Citytel Inn offers wonderful recreational facilities for guests to enjoy. Get social at the hotel's library and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Beijing with Citytel Inn as your base. Acquire some cultural knowledge with a day at Forbidden City-The Palace Museum located 1.0 km away, where you can see famous works by local artists. Experience local culture through architecture at Temple of Heaven located 2.5 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 82% cheaper than other options.
Ranking higher than 91% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 83% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.9

Most talked about facilities

Housekeeping

79 mentions

Breakfast

43 mentions

Internet

42 mentions

Food & Dining

15 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Non-smoking
  • Shower
  • TV
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Location
Building C&D, Nanheyan Avenue, Dongcheng District, Wangfujing Street & Forbidden City, Beijing, China, 100006
Excellent
Location

8.7

Airports

  • Beijing Capital International Airport (PEK)
    25.1 km 38 min drive
  • Beijing Daxing International Airport (PKX)
    44.7 km

Public transportation

  • Wangfujing Subway Station
    530 m 8 min walk
  • Tian'an Men East Subway Station
    630 m 11 min walk

Hospital or clinic

  • Yibao Quanxin Pharmacy
    550 m

Shopping

  • Pearl Market
    3.0 km

Convenience store

  • 7 Eleven
    1.8 km 11 min drive

Cash withdrawal

  • ATM
    800 m 11 min walk
What's nearby

Popular landmarks

  • Wangfujing Street
    630 m
  • Tiananmen Square (Tiananmen Guangchang)
    1.0 km
  • Forbidden City-The Palace Museum
    1.0 km
  • Jingshan Park (Jingshan Gongyuan)
    1.7 km
  • Temple of Heaven
    2.6 km
  • Lama Temple (Yonghegong)
    4.1 km
  • Long Corridor at the Summer Palace
    13.8 km
  • Summer Palace (Yiheyuan)
    14.9 km
  • Mutianyu Great Wall
    59.3 km
  • The Great Wall at Badaling
    59.8 km

Nearby landmarks

  • Arts and Crafts Building
    50 m
  • Central Academy Of Fine Arts Gallery
    50 m
  • Oriental Plaza
    130 m
  • Toshiba China Office
    130 m
  • Standard Chartered Bank
    130 m
  • UT Star China Office
    130 m
  • DOW Office
    130 m
  • Thai Airways Office
    130 m
  • CMC Markets
    130 m
  • Huangchenggen Relic Site Park
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • The property only accepts to use second-generation identity card to check-in upon arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-out until12:00

Getting around

  • Distance from city center0.0 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)15 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsno
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 106
  • Room voltage220
  • Year property opened2008
  • Most recent renovation2016

Reviews of Citytel Inn from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.5
Facilities6.9
Location8.7
Room comfort and quality7.2
Service7.4
Value for money7.8
High score for Beijing
Rating
9+ Exceptional (99)
8-9 Excellent (171)
7-8 Very Good (279)
6-7 Good (179)
<6 Below Expectation (148)
Time of the year
Mar - May (310)
Jun - Aug (142)
Sep - Nov (224)
Dec - Feb (200)
All guests (1,071)
All room types
All languages

Show reviews that mention 

Showing 876 verified guest comments
12345
10.0
Exceptional
LAI from Singapore
Solo traveler
Standard Single Room(No Window)
Stayed 7 nights in February 2019

Pros and Cons”

Pros: cheap and near to tourist attractions. A bus stop outside the hotel takes you to the temple of heaven and other attractions, less than 15 to half an hour bus ride. Very convenient. The hotel staff are friendly, managed to book the entry ticket through the staff for the forbidden city. The room is clean and the cleaner change the bed sheet daily, upon request. Cons: if someone smoke in the room or along the corridor, you won't be able to stay in the room. The cigarettes smell will make you faint. I had to use mask on one night as the smell is terrible. You will need a ear plug if you want to sleep soundly. You get to hear conversation when someone pass by the corridor, especially in middle of the night. If you are a light sleeper , think twice. The mattress is extremely hard and you will get backache easily. Best way, request for extra blanket to layover. Overall, as a solo traveller, I will book this hotel again.

Reviewed March 06, 2019

See room deals

10.0
Exceptional
Ho from Singapore
Couple
Standard Queen
Stayed 4 nights in December 2019

Good and convenient”

The hotel room was clean and staff are generally nice. It is a walking distance to the 王府井 street. The staff are friendly, especially the security department staff who was really nice and offered to help us with our luggage during our check out. The only down side was that we noticed smoking smell in the shower on our first night even though we opted for a non-smoking room. The rest of the days were fine, no more smoke smell. Overall it was a pleasant stay.

Reviewed January 12, 2020

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Dear guests, hello! Thank you very much for your stay and recognition of the hotel. All staff sincerely look forward to your coming again, wish you a happy life!

Responded July 08, 2021
Citytel Inn
10.0
Exceptional
Mary from Philippines
Family with young children
Standard Twin
Stayed 4 nights in March 2019

Great Value & Location”

The room is clean. Very near the wangfujing street & subway and the Forbidden city & Tianamen square is just 10mins walk. Thumbs up for the great service, especially the breakfast and housekeeping staff.

Reviewed March 29, 2019

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10.0
Exceptional
Carelle from Philippines
Group
Standard Twin
Stayed 2 nights in November 2019

Great location and hotel room!”

Location is walking distance to subway station, Beijing “strip” of malls and the Forbidden city. Hotel room has a good supply of extras such as vanity kits, free tea and free water. Staff speaks good english which makes everything a breeze! Will definitely stay here again :)

Reviewed November 13, 2019

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Dear guests, hello! Thank you very much for your stay and recognition of the hotel. All staff sincerely look forward to your coming again, wish you a happy life!

Responded July 08, 2021
Citytel Inn
9.6
Exceptional
Mary from Philippines
Family with young children
Standard Queen
Stayed 4 nights in March 2019

GREAT LOCATION & VALUE FOR MONEY”

The Inn located near wangfujing street and train station. The staff especially the breakfast buffet staff and housekeepers are very patient with kids. Many kids are checked in also when we are there. Though cant speak good english, they have cards with english and pictures for easy communication. Though the front desk i have to clear at first that the online ad says can accommodate 2adults & 2kids per room. I got 2 rooms for us, because i have 5boys (14,12,9,8 & 5 year old). We got the 2 single bed per room then we have to combine the bed so the kids wont fall off the bed. The 2 free breakfast is just ok have to pay addtl for the other kids. But in general, Good accommodation for the value.

Reviewed March 29, 2019

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9.6
Exceptional
Fuen from Malaysia
Solo traveler
Single No Window
Stayed 1 night in April 2019

Single Room”

I booked two nights at different platform and what weird is the front office did not receive my Agoda booking. Luckily still manage to get me a room. They moved me to the single room and i would say the size is perfect for solo traveler. Slept well and bought their breakfast thru walk in on my last day, did enjoy the breakfast selection. Location wise is near to Wangfujing, bear in mind it was quite dark at night if u walking back to hotel. The lift was down and i need to use the staircase some more with NO LIGHT!

Reviewed April 20, 2019

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10.0
Exceptional
Emily from Malaysia
Group
Standard Twin
Stayed 4 nights in November 2018

Excellent Choice”

Stay here twice for 5 nights in 20017 and 2018 Very Convenient to all places. Highly reconmended

Reviewed November 21, 2019

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Dear guests, hello! Thank you very much for your stay and recognition of the location of the hotel.We look forward to your stay again and wish you a happy life!

Responded December 27, 2019
Citytel Inn
10.0
Exceptional
Phoebe from Hong Kong SAR, China
Solo traveler
Single No Window
Stayed 1 night in December 2018

Exceptional”

Clean and great location. Very convenient. Will stay here again if I go to Beijing again.

Reviewed January 14, 2019

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尊敬的宾客:您好!非常感谢您的入住与认可,我们定会更加努力,不负您的期望,衷心希望再次为您服务,祝您生活愉快!

Responded January 16, 2019
Citytel Inn
10.0
Exceptional
Yexi from Singapore
Business traveler
Single No Window
Stayed 2 nights in January 2019

Had a good experience, good location!”

牛風建was really welcoming, sincere and helpful at reception.

Reviewed January 20, 2019

See room deals

尊敬的宾客:您好!非常感谢您的入住以及对牛凤建服务的肯定,我们会继续保持优质的服务期待您再次光临,祝您生活愉快~

Responded January 24, 2019
Citytel Inn
9.6
Exceptional
RAMIL from Philippines
Family with young children
Family Triple
Stayed 5 nights in December 2019

VERY CLEAN & ACCESSIBLE”

Very Clean Facilities, Walking Distance to Forbidden City, Value for Money. Not nice building from outside but Superb on the Inside!

Reviewed February 10, 2020

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Dear guests, hello! Thank you very much for your stay and recognition of the hotel. All staff sincerely look forward to your coming again, wish you a happy life!

Responded July 08, 2021
Citytel Inn
9.6
Exceptional
Lile from United States
Solo traveler
Dan Ren Jian Wu Chuang
Stayed 3 nights in November 2019

Clean”

I like coming back to my room seeing a new bottle of water. Small and cozy for solo travelers. About a 5min walk from Wangfujing st.

Reviewed November 13, 2019

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Dear guests, hello! Thank you very much for your stay and recognition of the hotel. We sincerely hope that we can provide you with a more satisfying experience. We look forward to your stay again and wish you a happy life!

Responded December 16, 2019
Citytel Inn
8.8
Excellent
Christine from Singapore
Solo traveler
Single No Window
Stayed 2 nights in May 2019

Great $$$worth Hotel”

Last renov in 2016. Room is very clean. Secure is tight. U need room card to activate lift level. Staff is friendly and helpful, especially Mr. Niu Feng Jian (牛风健). He helped me to call Taxi. Thanks!! 谢谢!!

Reviewed May 20, 2019

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很高兴为您提供干净舒适的入住环境。为您提供热情周到的服务始终是我们追求的方向,感谢您对牛凤建的肯定,全体员工会继续努力哒,衷心期待您再次光临,祝您生活愉快!

Responded May 22, 2019
Citytel Inn
8.8
Excellent
Elaine from United Kingdom
Family with teens
Family Triple
Stayed 4 nights in April 2019

Well located hotel”

The reception staff were very helpful and could speak some English. The hotel is well located - walking distance to Tianamen Square, Forbidden City, shops, restaurants and a metro station. It is next to a bus stop that goes to the Temple of Heaven, Kung Fu show etc. The lift was not working and we were on the 5th floor so had to use the stairs. However the staff did use the 'staff elevator' to take our suitcases to and from our room.

Reviewed May 13, 2019

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尊敬的宾客:您好!非常感谢您的入住与反馈,酒店位于南河沿大街,步行可到多个景点,是游玩景点的不二之选,非常感谢您对我店工作人员服务的肯定,为保证乘梯安全,酒店在更换电梯,在此期间,由工作人员为您提供行李搬运服务,给您带来的不便敬请谅解,目前,预计5月16日电梯可运行。我们衷心希望您能再次光临,祝您生活愉快!

Responded May 15, 2019
Citytel Inn
8.4
Excellent
Tan from Malaysia
Family with young children
Family Triple
Stayed 2 nights in December 2019

Trip to Beijing”

The location is about 400m to Wangfujing Street, which is not too near nor far from all the shops. Same goes to Tianamen Square which is all by walking distance. The staff, Li ShumLee is very helpful and even assisted us to grab a taxi for our ground tour's meeting point. The room is clean and comfortable, and the facilities all is good, with particular the shower water pressure is superbly powerful and comfortable. Overall good and value for money for this stay.

Reviewed December 16, 2019

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Dear guests, hello! Thank you very much for your stay and recognition of the hotel. All staff sincerely look forward to your coming again, wish you a happy life!

Responded July 08, 2021
Citytel Inn
8.8
Excellent
Adam from Malaysia
Couple
Standard Twin
Stayed 7 nights in December 2019

Most impressed with the staff from cafeteria than the front desk staff.”

The 3 cafeteria ladies always smiling and serve very nice breakfast. The front desk staff need to put the smiling faces please.

Reviewed January 02, 2020

See room deals

8.4
Excellent
Poh from Singapore
Group
Standard Twin
Stayed 6 nights in January 2020

Very near to Forbidden City and walking street Wangfujing.”

The hotel is just 15min walk to 天安门 and 古宫,just 5-10min walk to 王府井. I would like to especially praise 2 of the restuarant staffs where we had our breakfast every morning, they are 郭书云 and 唐等英. We are greeted by this 2 staffs every morning we go for our beakfas, they always put on a smile whenever anyone walk in, and always making sure there is enough foods for us. Both are very friendly and responsible staffs, not forgetting the aunty who fried some nice eggs for us every morning, she is friendly too. The foods was good too.

Reviewed January 18, 2020

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Dear guests, hello! Thank you very much for your stay and recognition of the hotel. All staff sincerely look forward to your coming again, wish you a happy life!

Responded July 08, 2021
Citytel Inn
8.0
Excellent
Alice from Malaysia
Family with teens
Family Triple
Stayed 4 nights in April 2019

Good location, quite spacious room, reception staff needs improvement ”

We had a triple beds family room for 7 nights. Pros : Spacious room, clean, provide slippers, toiletries & bottle water every day. Good location close to Wangfujing, & Forbidden city, & other places of attractions. Cons : only 1 lift and it was out of order, we have to climb three floors every day, furthermore the stairs way had an unpleasant smell which may be good as it would make you climb much faster. When we checked out in the morning and placed our luggages with them (1 large, 3 medium) as our flight was at 1.30am. The reception staff has assured us that they can arrange transport for us to the airport. However, when we went back to the hotel at 9pm, the reception staff advised that she can only got us the normal taxi which clearly can not fit us and the luggages. We requested for an MPV but she can’t help instead she got us 2 taxis which I think it is ridiculous. Finally our problem was solved with the help of the taxi driver who managed to contact another MPV driver.

Reviewed April 29, 2019

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尊敬的宾客:您好!非常感谢您的入住与点评,我们会继续不断努力完善各项服务,力争为每位宾客提供更加满意的服务体验,衷心期待您再次光临,祝您生活愉快!

Responded May 10, 2019
Citytel Inn
8.0
Excellent
KAI from Malaysia
Family with teens
Family Triple
Stayed 3 nights in May 2019

Location is superb ”

Great location, about 5-10mins walking to the shopping area, you will easily to find the restaurant with a lot of choices over the shopping area; also about 10mins walking distance to Forbidden City. I booked triple family room, very spacious and clean; the room cleaner very polite and nice. There is a convenient store beside the hotel, they are also selling fruits, parents and myself get the fresh fruits from there everyday.

Reviewed May 24, 2019

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尊敬的宾客:您好!非常感谢您的入住与点评。酒店位于南河沿大街,步行可到天安门、故宫、王府井等景点,是外出游玩、观看升旗的不二之选。我们会继续保持优质的服务衷心期待您再次光临,祝您生活愉快!

Responded May 30, 2019
Citytel Inn
7.6
Very good
Alice from Malaysia
Family with teens
Family Triple
Stayed 2 nights in April 2019

Spacious room, good location, reception need improvement ”

We stayed in a triple beds family room for 7 nights. Pros : Spacious room, clean, toiletries & bottle water replenish every day. Good location, convenient to get to places of attractions. Cons: only got 1 lift which was out of order, have to climb 3 floors every day. Luckily, the hotel staff helped to carry our luggages (1 large, 3 medium). When we check out, the Reception help to keep our luggages as our flight was at midnight & assured us they can arrange transport to airport. However, when we were about to depart to the airport, the reception staff advised she can only call for normal taxi which clearly cannot fit 3 adults & the luggages. We requested for a MPV but she advised she has no contact. Then she called 2 taxis for us which was unacceptable by us. Finally, problem solved with the help of the taxi driver who help us to call an MPV. I hope the hotel reception will improve their service, maybe keeping contacts of different types of transports to facilitate their guests.

Reviewed May 02, 2019

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Thank you very much for your comments. As the current limited call service can not meet your requirements, your suggestions will be seriously considered, and we will strive to improve the service. All staff sincerely look forward to seeing you again. Wish you and your family a happy life.

Responded May 05, 2019
Citytel Inn
8.0
Excellent
Pei from Malaysia
Family with young children
Standard Twin
Stayed 4 nights in December 2019

Recommended”

Spacious, comfortable and clean room. About 8 minutes walk to WangFuJing MRT station and WangFuJing Street. 5 minutes walk to Family Mart. Walking distance to Forbidden City and Tian An Men Square. There is a restaurant 牛哥饺子 opposite the hotel, must try!

Reviewed January 13, 2020

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Dear guests, hello! Thank you very much for your stay and recognition of the hotel. All staff sincerely look forward to your coming again, wish you a happy life!

Responded July 08, 2021
Citytel Inn
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