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The Serena Hotel Islamabad has everything you need. From a massive breakfast spread to a 24/7 executive lounge and rooms with a view, I never felt that anything was missing. I was in luxury and received outstanding service at every turn. With many restaurants to choose from, and shops to browse, an incredible spa and great gym, I didn't want to leave!

We always stay there everytime we will visit that place. It was great and awesome hotel.

We had a really pleasant stay here for three nights. The hotel is really well located being a few mins drive from both Centaurus Mall and Shah Faisal Mosque. It is set on the block full of shops, which makes it convenient. The staff were attentive, polite and helpful. They made us feel welcome. The breakfast is varied and tasty. Room service was often used and the food...

We checked in here after checking out from Centarus and we were so glad we found this little place. The rooms are clean and comfortable. The bathroom is a little bit old so could do with a renovation but still clean. It is walking distance to koshar market which has great restraunts. Also close to supermarket and opposite a coffee shop. Great area for a female to stay ...

Very nice guest house. Very clean and all facilities available. The manager who also happens to be the owner is very kind and hospitable. Highly recommended!

Even though I was originally booked in to a compact room, Karim, the owner, upgraded me to a better room at no extra cost. All of the staff were exceptionally friendly and helpful, and went out of their way many times to ensure that my stay was comfortable and relaxing. I ended up extending my stay from 3 nights to 7 nights. Compared to the cost of other accommodation ...

It is ok because the price but the location is to far from stall or restaurant

My best ever experience, I booked many hotels through agoda in England, dubai, Thailand and China and now in Pakistan and I found this hotel very good, I feel this is 5 star, rooms are very good and clean and staff is very helpful, 5 stars

No customer service No WiFi No towels in the bathroom Rooms was very hot Air conditioner doesn’t work properly If you ask for something they take ages And I paid fully on booking but they keep asking for money again and again Reception staff doesn’t know what they doing

Well equipped as per Avari standards . Cooperative staff. Best place to stay with children. All thumbs up .

staff are lazy otherwise hotel is wonderful. food is really tasty

Pros - Location. Quiet place yet close to the center. Responsive staff. Helped me find a car rental service. Cons - The room should have an electric kettle, or they should at least provide tea twice a day. I know it’s not a standard service, but still. The housekeeping staff did clean the room but didn’t replenish the toiletries. The hotel’s premises bears no sign, n...

Hotel is new. Rooms are clean. It is not four star. You can say it European one star. I reserved and paid through agoda. I had some issues. 1. the telephone indicated on site is not attened by anyone. ADRESS IS GT ROAD OPPOSITE AYUB INT PARK., adress indicated on site is wrong and confusing. Adress during search in google map is incorrect. 2. When i came to hotel t...

The location is nice, staff are wonderful people, very friendly and helpful. The breakfast is simple but nice to eat. Overall experience is good !

Sometimes AC Not working, Overall good

During last 2 years, we had the opportunity to stay at the Hospitality Inn, Lahore for 3 times, most recent stay being 19 days ending September 4, 2015. I would like to mention the manager, Mr. Khurram Niaz Khan, who runs the hotel in a friendly, but efficient style, and usually greets repeat guests by name. We were accommodated in a great suite, during the very bus...

this is a very good mid-range hotel if you are travelling to lahore on a budget and want to get the best deal for your money. the staff at the hotel was very friendly and accommodating, it was easy to get into the old city for some sightseeing, and not hard to get out to other parts of the city like lums or defense. gulberg phase iii is itself a nice area, with plen...

The Mirage Hotel Lahore would only barely be a 1 star hotel, when comparing it to other Western country hotels. I was very disappointed with the room in particular due to the number of hairs left in the sink, shower and sadly even on the sheets. I doubt very much if this hotel changes its bed linen after every guest. Even though I had requested a non-smoking room, the ...

I stayed for four days from Aug. 18 to 22, 2019. The hotel is awesome. It is a secluded though, so you need to plan well with kids as far as food and other stuff is concerned. If you are new to the area or just doesn't want to drive, I would recommend utilizing Pearl Tours' services in the hotel to take you around. I used them to visit Nathiya gali, Neelum point/Kohala...

Around 8 - 9 pm. the lobby was full of well dressed festive people when I came in straight from a 12 days trekking trip. It was difficult to get the attention of the receptionists. When one of them finally saw me he did not accept the electronic booking confirmation I had on my mobile phone and just turned away to speak to some other people. With my luggage I looked a...

Some facilities of the hotel looked old but overall of the hotel was no problem. Good wifi connection compare with other hotels in Lahore.

The only hotel you are supposedly allowed to stay in. The hotel is all the way out by the airport and you are not permitted to travel out without an escort. Staff will attempt to extort money from you at every opportunity.

Not as the expectation of the 4 stars.

Apartment is close to nature. But access is not easy to room especially when with luggage. Owner and staff need to learn hopitality before rating themselves 3 stars. Path to apartment was slippery due to snow and frost and made us very hard to get to and from apartment. They should have clear up the paths after snow.

This was my 9th visit to the Subcontinent in 2 years. During my numerous visits, I have stayed in a variety of hotels, private residences, and even in farmhouses. BGH was by far the nicest of all of the commercial establishments in which I have ever stayed, hands down. The building's exterior and interior were nearly impeccably maintained and the cleanliness was on ...

Nice hotel , nice location , easy to find becase it's on bahira expressway , very friendly staff . Highly recommended

My stay at the Moevenpick Hotel Karachi was comfortable and pleasant. The only issue was the slow check-in and checkout process, due to "IT / system issues". The check-in process took over 30 minutes, as the front desk was unable to "locate my booking" made through Agoda. When they did find the booking, they said "someone has already checked in", which of course mad...

The staff was co-operative and they allowed a child with two adults. Also they were willing to provide extra bedding in the same room space without additional charges. They have dedicated underground parking which serves as blessing at busy area of Saddar. We were accomodated at 7th floor which looks more attractive and fresh as compare to other floors (2, 3 or 4). The...

They charged upto 11000 even booking was 8200 and the room was dirty food qulity was very cheap even price was high wash room door lock was broken shower was broken in hotel lobby guest was taking picture of couple without permissions that was ethically wrong i dont recommend this hotel they should upgrade the rooms and furniture

We selected deluxe chalets for our family. Faced initial teething problems while settling in. Staff at resort were too compromising and helpful (house keeping, reception, all restaurants and fun areas). We were not satisfied with room view and they accommodated us in sea facing interconnecting chalets with balcony. The Executive and Royal Chalets are truly 5 star in st...

I am always happy to return to this hotel. The food is excellent, especially the Pakistani dishes. The staff is pleasant and helpful and the room is tastefully decorated. Only the carpeting my room was a bit outdated. Good quality tile flooring with area carpets is easier to maintain.

I used to stay in Regent Plaza 7 -8 years back and have a good impression. But i quite disappointed with my last visit, I hardly find a staff with a smiling face. Maybe because we are in Karachi. The facility is a bit old and sometimes I don't get hot shower water in the morning. The AC is quite noisy when it is running. But I enjoy the Pakistani Tea serve during b...

Between staff immediately making us feel welcome, and the hotel itself being quiet and having all needed amenities, it made for a great stay. I highly recommend it.