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Crystal Lodge
Standard Room Queen, Guest room, 1 Queen, Crystal Lodge in Kota Bharu
a large building with a clock on the front of it, Crystal Lodge in Kota Bharu
Lobby, Crystal Lodge in Kota Bharu
Interior view, Crystal Lodge in Kota Bharu
Fitness center, Crystal Lodge in Kota Bharu
a bathroom with a sink and a mirror, Crystal Lodge in Kota Bharu

Removed from saved list

7.9

Very good

2,860 reviews

2,860 reviews

Housekeeping101
Breakfast73
Car Park14
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Our Lady Fatima Church

30 m

Central Market

280 m

Muzium Negeri Kelantan

380 m

Kelantan State Museum

390 m

Pasar Besar Siti Khadijah

400 m

Popular landmarks
Istana Jahar

520 m

Bank Kerapu

520 m

Handicraft Village and Craft Museum

860 m

War Museum

880 m

Masjid Muhammadi

1.1 km

Closest landmarks
CIMB Bank @ Jalan Che Su

100 m

UOB Bank @ Jalan Tok Hakim

280 m

Klinik Lua

280 m

Dr Tan

370 m

Tourist Information Centre

410 m

Crystal Lodge

124, Jalan Che Su, Kota Bharu City Centre, Kota Bharu, Malaysia, 15000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kota Bharu City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pantai Cahaya Bulan. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

410 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Restaurants

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Location rating8.1
Nearest airportKota Bharu Airport (KBR) - Malaysia
Distance to airport7.9 km

Rooms available at Crystal Lodge

Standard Room Queen, Guest room, 1 Queen
...
  • Room size: 12 m²/129 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
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Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
King Suite
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
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Small Single Room
...
  • Outdoor view
  • Shower
  • 1 single bed
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Standard Family Triple
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed and 1 single bed...
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Family Room (3 Adults) without Window
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed and 1 single be...
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Deluxe Family
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Family River View
...
  • Room size: 22 m²/237 ft²
  • River view
  • 2 king beds or 2 single bed...
Enter dates to see prices
Standard Family Room Without Window
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 single bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crystal Lodge?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Crystal Lodge?

Crystal Lodge is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crystal Lodge has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Crystal Lodge?

Start your mornings right, with the continental and buffet breakfast options offered at Crystal Lodge. There's an additional charge of 20 MYR for adults and 10 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crystal Lodge?

Crystal Lodge features an on-site restaurant for your dining convenience. Breakfast is served here. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Crystal Lodge?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Crystal Lodge. Small or intimate events like birthday parties can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Crystal Lodge?

On-site venues and convenient event services make Crystal Lodge an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crystal Lodge?

Crystal Lodge does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Crystal Lodge?

The closest train, metro, or bus station is Kota Bharu Bus Station, 440 m away from Crystal Lodge.

What restaurants are nearby Crystal Lodge?

Crystal Lodge’s neighborhood is Kota Bharu City Centre which includes popular restaurants such as Kopitiam Kita, Yati Ayam Percik and Wau Restaurant.

What popular shopping places are close to Crystal Lodge?

Located in the Kota Bharu City Centre area, Crystal Lodge is close to great shopping choices like Aeon Mall Kota Bharu, Parkson Kota Bharu Trade Centre and Anti Gravity Dive Solutions.

What are popular attractions near Crystal Lodge?

Crystal Lodge’s location in the Kota Bharu City Centre neighborhood makes it close to famous attractions including Istana Jahar, Masjid Muhammadi and Handicraft Village and Craft Museum.

What popular natural sightseeing spots are close to Crystal Lodge?

Crystal Lodge is located within Kota Bharu City Centre, which makes it conveniently close to natural sights including Padang Bola Taman Guru.

See map

Explore the neighborhood

What people love about Crystal Lodge

  • 10

    Exceptional
    Cleanliness

    "The room is so so clean & smells damn good."

    Safura

    |

    March 2, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean hotel, good facilities in room and superb breakfast."

    Muhammad

    |

    February 28, 2023

  • 10

    Exceptional
    Location

    "Readily accessible to all attractions."

    Nuruddin

    |

    February 21, 2023

Property ranking|Compared to 738 Kota Bharu properties
See all rankings
Room comfort score
7/10
Cheapest price score
Room size
17 sqm.
Cleanliness score
8/10
Better than
98
%
of Kota Bharu properties
Better than
94
%
of Kota Bharu properties
Bigger than
91
%
of Kota Bharu properties
Better than
88
%
of Kota Bharu properties
Overall rating:

7.9

Very good
2,860 reviews
Cleanliness
8.0
Facilities
7.7
Location
8.1
Read all reviews >
What travelers say they love:
Great stuff, very clean, worth the money.
Qi from Malaysia
Solo traveler
More about Crystal Lodge

More about Crystal Lodge

Crystal Lodge

Get the most from an urban escape in Kota Bharu when you book a room at Crystal Lodge. Located right in the city center, Crystal Lodge saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Crystal Lodge. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and safety deposit boxes for guests' convenience. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Crystal Lodge guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Crystal Lodge. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Crystal Lodge including halal options.
Recreational facilities at Crystal Lodge are designed for escape and relaxation. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Kota Bharu during your stay at the hotel. Istana Jahar is located 510 m away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 97% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Kota Bharu.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Breakfast

101 mentions

Housekeeping

53 mentions

Internet

14 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Halal
Restaurants on site
Restaurant
  • Menu: A-la-carte

Location

124, Jalan Che Su, Kota Bharu City Centre, Kota Bharu, Malaysia, 15000
Excellent
Location

8.1

Airports
  • Kota Bharu Airport (KBR) - Malaysia
    7.9 km
  • Narathiwat Airport (NAW) - Thailand
    69.5 km
Public transportation
  • Kota Bharu Bus Station
    450 m
  • Wakaf Bharu Train Station
    4.0 km
Hospital or clinic
  • Klinik Lua
    280 m
Shopping
  • Aeon Mall Kota Bharu
    1.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Kelantan State Museum
    390 m
  • Pasar Besar Siti Khadijah
    400 m
  • Istana Jahar
    520 m
  • Bank Kerapu
    520 m
  • Handicraft Village and Craft Museum
    860 m
  • War Museum
    880 m
  • Masjid Muhammadi
    1.1 km
  • Min Fireflies Garden
    7.4 km
  • Pantai Sabak
    11.2 km
Nearby landmarks
  • Our Lady Fatima Church
    30 m
  • CIMB Bank @ Jalan Che Su
    100 m
  • UOB Bank @ Jalan Tok Hakim
    280 m
  • Central Market
    280 m
  • Klinik Lua
    280 m
  • Dr Tan
    370 m
  • Muzium Negeri Kelantan
    380 m
  • Kelantan State Museum
    390 m
  • Pasar Besar Siti Khadijah
    400 m
  • Kuil Hindu Jalan Zainal Abidin
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee30 MYR
Extras
  • Breakfast charge (unless included in room price)20 MYR
The property
  • Number of restaurants1
  • Number of rooms 102
  • Year property opened1997

Reviews of Crystal Lodge from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.7
Location8.1
Room comfort and quality7.0
Service8.2
Value for money8.0
High score for Kota Bharu
Rating
9+ Exceptional (287)
8-9 Excellent (130)
7-8 Very Good (272)
6-7 Good (106)
<6 Below Expectation (170)
Time of the year
Mar - May (233)
Jun - Aug (258)
Sep - Nov (250)
Dec - Feb (224)

Show reviews that mention 

Showing 965 verified guest comments
12345
10.0
Exceptional
NOR from Malaysia
Business traveler
Superior Room
Stayed 2 nights in September 2018

Comfortable!”

Honestly, i am satisfied with the room and services. Friendly receptionist and staff, room was in great condition, big and clean. Near to town and easy access for Grab. Surprisingly their WiFi connection is really good. Help me a lot with my work. Thank you! Recommended to those who plan to stay and focus on your work. Enjoy my superb breakfast with nice view here. Overall, value for money and sure will come again for next trip when in Kelantan.

Reviewed July 14, 2019

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10.0
Exceptional
NOOR from Malaysia
Couple
Superior Room
Stayed 2 nights in October 2021

BEST HOTEL at Kota Bharu ^^”

Room very clean and spacious with reasonable price. Love the shower 🥰 Breakfast tiptop !! Staff very nice. Have their own parking space. Safe to park your car in the middle of town. If I come to Kota Bharu again, I will definietly choose Crystal Lodge again 😊 Thank you for making my staycation awesome !! ❤

Reviewed November 02, 2021

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10.0
Exceptional
ZAFIRAH from Malaysia
Family with young children
Superior Room
Stayed 1 night in November 2021

Exceptional”

had our stay here due to an unprecedented event during the family visit in KB. We arrived at night, served by friendly staff at the counter. the room was spacious and very comfortable for 2 adults and 2 kids to stay. Love the bathroom, where the toilet is separated by the wall from the shower. The food was good too, not too much variety but I think it is enough. Overall, we enjoyed our stay one night stay here :)

Reviewed November 22, 2021

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10.0
Exceptional
Nor from Malaysia
Couple
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in July 2020

Value for money! ”

Pro: -hotel is quite near to KBtown -hotel cark park is accessible -Complete with hair dryer, iron board, basic toileteries. -Breakfast take away during mco is acceptable -clean room -old hotel but renovated -comfy pillow Con: -aircond leaking at night, so we need to change to other room luckily just beside the first room.good that they act fast to move us. -second room aircond sounds a bit but its ok Everything is ok and value for money

Reviewed July 28, 2020

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10.0
Exceptional
Ricky from Malaysia
Business traveler
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in December 2021

Best customer service!”

During my stay, my car was knocked! A little damage on the front. Lodged my complaint to the receptionist and asked them to check on the cctv. Was so lucky that the cctv could recorded the incident and the footage was fully investigated. I would like to thanks the person who involved with the investigation. Great job and keep continuing providing the excellent services. Breakfast was good but should add more variety on it. Overall, bulih la buat makeyyy kenyangggg... ☺️

Reviewed December 06, 2021

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10.0
Exceptional
Falynee from Malaysia
Family with teens
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in January 2020

Great”

The room is good even quite small but convinient for 2. The breakfast is good too with many choices of food. Parking space provided behind the hotel. The cleanliness is good too. Would like to recommend this hotel to family and friend in the near future.

Reviewed January 27, 2020

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10.0
Exceptional
Hannah from Malaysia
Group
Deluxe Family
Stayed 2 nights in January 2022

Satisfied with my stay”

Booked a family deluxe for group of 4. Room is spacious and comfortable. Complete amenities in the room. Breakfast buffet is nice and delicious. Strategic location. Near the city center. Definitely will book again for my next visit.

Reviewed January 23, 2022

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10.0
Exceptional
Nurul from Malaysia
Family with teens
Standard Family Triple
Stayed 1 night in April 2019

Very satisfied, value for money. ”

The room is spacious, breakfast was amazing with variety of choices. What saddens me is I left something in my room after check out, I was there when the lobby staff asked for the room staff to check the room using a walkie talkie, and the room staff said the room. Is clear. Its my fault though so it won't affect my rating. However, please don't leave anything behind when you check out, you'll never get it back.

Reviewed April 11, 2019

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10.0
Exceptional
tebu from Malaysia
Group
Standard Family Triple
Stayed 1 night in March 2019

Great stay”

Staff all very friendly, room is nice and clean, very strategic location and close to all nice food resraurant. Will recommend this place to my friends and family. Thanks again to crystal lodge team.

Reviewed March 17, 2019

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10.0
Exceptional
Diana from Malaysia
Couple
Standard Room Queen, Guest room, 1 Queen
Stayed 2 nights in June 2022

Best accommodation ”

We stayed 3 nights at this hotel. Location is fantastic, within walking distance of major sight seeing attractions, which is a good way to observe the daily lives of the locals and burn all the calories from nasi kerabu(s). Cleanliness and hotel facilities including breakfast are good and staff is very helpful especially the manager Aida. We recommend Crystal Lodge any time.

Reviewed June 29, 2022

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10.0
Exceptional
Ahmad from Malaysia
Couple
Superior Room
Stayed 2 nights in February 2019

Very pleasant stay”

Very clean and comfortable room. High water pressure with hot shower. Nice variety of tasty buffet breakfast Polite and efficient hotel staff Near tourist attraction

Reviewed February 06, 2019

See room deals

9.6
Exceptional
Siti from Malaysia
Group
Superior Room
Stayed 3 nights in March 2019

Impressed & very much satisfied”

Quick check-in & check-out process. This hotel is situated very near to KB Mall & shopping areas. Staffs are friendly & helpful. The room is quite spacious & clean. Love the scenery during breakfast (if you choose to seat at the open space) though it can be quite hot. But if you are driving, please take note that the parking space provided is limited. Will revisit if I ever stop by Kelantan again :)

Reviewed March 29, 2019

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10.0
Exceptional
Siti from Malaysia
Couple
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in September 2020

A very good hotel”

Room is small but the service is good. En Ruslan, the staff at crystal lodge has helped me to store keropok losong that i bought. The hotel provide service to keep in freezer although no fridge in hotel room.

Reviewed September 15, 2020

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9.6
Exceptional
Siti from Malaysia
Solo traveler
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in November 2021

Exceptional! ”

I believe the room was quite small however good enough for solo traveler like me. Even though the room was not spacious, everything was there. Fridge and iron was prepared in the room. Water heater was functioning well and the cleanliness of the room was no doubt. Unfortunately I didn't get to try the breakfast buffet. Looking from other reviews, I believe it would be exceptional. It was definitely a worthy stay.

Reviewed November 18, 2021

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10.0
Exceptional
nurul from Malaysia
Group
Superior Room
Stayed 1 night in October 2019

the boss very kind.”

i like stay this hotel and the boss so nice .all staff very good but only one staff at reception arrogant at time ( 10.50am. 04/10/19)

Reviewed October 04, 2019

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10.0
Exceptional
Amir from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in June 2020

Very2 clean room & spacious for business traveler.Parking was good behind hotel.”

Good location middle of town

Reviewed August 25, 2020

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10.0
Exceptional
Mohd from Malaysia
Couple
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in September 2021

Super satisfied lodger!”

Welcoming ambience n friendly front desk staff (night shift : 2am 3Sept21. Great experience will come back for sure. Tq so much.

Reviewed September 13, 2021

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9.6
Exceptional
Mark from Malaysia
Couple
Standard Room Queen, Guest room, 1 Queen
Stayed 2 nights in August 2020

Weekend break”

A very acceptable hotel for the price. great location with a good choice of breakfast. Good value and clean. Everything worked well in the room, including the air conditioning. The staff spoke English which was helpful.

Reviewed September 04, 2020

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9.6
Exceptional
Helme from Malaysia
Solo traveler
Small Single Room
Stayed 1 night in March 2022

Excellent Single Room”

Stayed in the single room. It has window. It's very comfortable for 1 person. All attractions in Kota Bharu city centre, are within reach by foot, if you love walking. The breakfast is good, albeit simple - but there're varieties.

Reviewed March 18, 2022

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10.0
Exceptional
NURUL from Malaysia
Family with teens
Standard Family Triple
Stayed 1 night in October 2021

recommended to stay”

free parking and nearby the wau restaurant as well as food court

Reviewed October 25, 2021

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