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Crystal Lodge
Standard Room Queen, Guest room, 1 Queen, Crystal Lodge in Kota Bharu
Lobby, Crystal Lodge in Kota Bharu
Interior view, Crystal Lodge in Kota Bharu
Fitness center, Crystal Lodge in Kota Bharu
Crystal Lodge
Crystal Lodge

Removed from saved list

8.0

Excellent

3,311 reviews

3,311 reviews

Housekeeping111
Breakfast89
Car Park15
See map
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Our Lady Fatima Church
30 m
Central Market
280 m
Muzium Negeri Kelantan
380 m
Kelantan State Museum
390 m
Pasar Besar Siti Khadijah
400 m
Popular landmarks
Istana Jahar
520 m
Bank Kerapu
520 m
Handicraft Village and Craft Museum
860 m
War Museum
880 m
Masjid Muhammadi
1.1 km
Closest landmarks
CIMB Bank @ Jalan Che Su
100 m
UOB Bank @ Jalan Tok Hakim
280 m
Klinik Lua
280 m
Dr Tan
370 m
Tourist Information Centre
410 m

Crystal Lodge

124, Jalan Che Su, Kota Bharu City Centre, Kota Bharu, Malaysia, 15000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kota Bharu City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pantai Cahaya Bulan. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

410 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Restaurants

This property is in high demand!

4 travelers have booked today.

Value for money8.1
Location rating8.3
Nearest airportKota Bharu Airport (KBR) - Malaysia
Distance to airport7.9 km

Rooms available at Crystal Lodge

Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard Room Queen, Guest room, 1 Queen
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 2 single beds or 1 queen be...
Enter dates to see prices
King Suite
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Family
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Family River View
...
  • Room size: 22 m²/237 ft²
  • River view
  • 2 king beds or 2 single bed...
Enter dates to see prices
Standard Family Triple
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 1 king bed and 1 single bed...
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Small Single Room
...
  • Outdoor view
  • Shower
  • 1 single bed
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Family Room (3 Adults) without Window
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed and 1 single be...
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Standard Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Crystal Lodge provide laundry services?

Yes! Crystal Lodge offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

What are the property's policies for children's bedding at Crystal Lodge?

Crystal Lodge's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors generally stay at Crystal Lodge?

Verified past guests that have stayed at Crystal Lodge had an average nightly stay of 2 nights at this property.

What was the average room rate for Crystal Lodge been in the past month?

The typical room rate for Crystal Lodge in the past month is 89.48 MYR, compared to city's average of 114.76 MYR.

What is the verified guest review consensus about Crystal Lodge's view?

63.0% of our verified visitor testimonials have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Crystal Lodge down in the review section.

What is the typical rating that verified Families with young children have given to Crystal Lodge?

Past families with young children that have stayed at this property have given Crystal Lodge an average rating of 8.1. You can look up more thorough customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Crystal Lodge?

The closest train, metro, or bus station is Tumpat, 10983.82 m away from Crystal Lodge.

What restaurants are nearby Crystal Lodge?

Crystal Lodge’s local community is Kota Bharu City Centre which includes popular restaurants such as Meena Curry House, Sun Two Restaurant, and The Bold Lab Cafe.

What people love about Crystal Lodge

  • 10

    Exceptional
    Cleanliness

    "Nice, clean room."

    MOHAMED

    |

    October 15, 2023

  • 10

    Exceptional
    Staff 

    "Thank you for serving my parents during their stays in Kelantan.Very good breakfast, very helpful staff,very friendly and polite staff,room very clean and spaci..."

    huzainy

    |

    August 30, 2023

  • 8

    Very good
    Staff 

    "Value for money for my business trip, strategy location & friendly staff"

    Li

    |

    October 8, 2023

Property ranking|Compared to 776 Kota Bharu properties
See all rankings
Room comfort score
7/10
Cheapest price score
Room size
17 sqm.
Service score
8.3/10
Better than
98
%
of Kota Bharu properties
Better than
91
%
of Kota Bharu properties
Bigger than
91
%
of Kota Bharu properties
Better than
86
%
of Kota Bharu properties
Overall rating:

8

Excellent
3,311 reviews
Cleanliness
8.1
Facilities
7.8
Location
8.3
Read all reviews >
What travelers say they love:
Easy to get around in the middle of the city.
Mardhiah from Malaysia
Family with young children
More about Crystal Lodge

More about Crystal Lodge

Crystal Lodge

Get the most from an urban escape in Kota Bharu when you book a room at Crystal Lodge. Located right in the city center, Crystal Lodge saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Crystal Lodge. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and safety deposit boxes for guests' convenience. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Crystal Lodge guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Crystal Lodge. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Crystal Lodge including halal options.
Recreational facilities at Crystal Lodge are designed for escape and relaxation. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Kota Bharu during your stay at the hotel. Istana Jahar is located 510 m away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Kota Bharu.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

101 mentions

Housekeeping

53 mentions

Internet

14 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Halal
Restaurants on site
Restaurant
  • Menu: A-la-carte

Location

124, Jalan Che Su, Kota Bharu City Centre, Kota Bharu, Malaysia, 15000
Excellent
Location

8.3

Airports
  • Kota Bharu Airport (KBR) - Malaysia
    7.9 km
  • Narathiwat Airport (NAW) - Thailand
    69.5 km
Public transportation
  • Kota Bharu Bus Station
    450 m
  • Wakaf Bharu Train Station
    4.0 km
Hospital or clinic
  • Klinik Lua
    280 m
Shopping
  • Aeon Mall Kota Bharu
    1.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Kelantan State Museum
    390 m
  • Pasar Besar Siti Khadijah
    400 m
  • Istana Jahar
    520 m
  • Bank Kerapu
    520 m
  • Handicraft Village and Craft Museum
    860 m
  • War Museum
    880 m
  • Masjid Muhammadi
    1.1 km
  • Min Fireflies Garden
    7.4 km
  • Pantai Sabak
    11.2 km
Nearby landmarks
  • Our Lady Fatima Church
    30 m
  • CIMB Bank @ Jalan Che Su
    100 m
  • UOB Bank @ Jalan Tok Hakim
    280 m
  • Central Market
    280 m
  • Klinik Lua
    280 m
  • Dr Tan
    370 m
  • Muzium Negeri Kelantan
    380 m
  • Kelantan State Museum
    390 m
  • Pasar Besar Siti Khadijah
    400 m
  • Kuil Hindu Jalan Zainal Abidin
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee30 MYR
Extras
  • Breakfast charge (unless included in room price)20 MYR
The property
  • Number of restaurants1
  • Number of rooms 102
  • Year property opened1997

Reviews of Crystal Lodge from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.1
Facilities7.8
Location8.3
Room comfort and quality7.0
Service8.3
Value for money8.1
High score for Kota Bharu
Rating
9+ Exceptional (337)
8-9 Excellent (150)
7-8 Very Good (296)
6-7 Good (113)
<6 Below Expectation (172)
Time of the year
Mar - May (260)
Jun - Aug (304)
Sep - Nov (277)
Dec - Feb (227)

Show reviews that mention 

Showing 1,068 verified guest comments
12345
10.0
Exceptional
Noor from Malaysia
Family with young children
Superior Room
Stayed 2 nights in March 2023

The best”

I really like it.. was trying to find any weaknesses of this hotel. But couldn't find any.. it's the best. The most important thing for me as someone with OCD is cleanliness... Thank you for the 3-day stay here. Will definitely stay here again next time ❤️

Reviewed March 13, 2023

See room deals

10.0
Exceptional
Nor from Malaysia
Family with teens
Standard Family Triple
Stayed 2 nights in September 2022

Exceptional”

It was clean clean clean! My triple room was spacious and clean. Toilet was clean. Rooftop dining was clean, also got a bit of view of sungai kelantan. Food choice and taste was ok lah. The (free) parking is at the back of hotel, you can miss the entrance to it as it is immediately after you round the street corner; waze will take you to the hotel front but you would have missed the parking entrance which is just after the corner, BEFORE the hotel. The lift is at the back of the lobby, quite a distance and a bit of a walk on glossy tiles; so I would caution this for elderlies with some walking difficulties, as their feet would have to grip stronger to their sandals, and they could develop achy feet in the night. Otrwise all was good.

Reviewed October 05, 2022

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10.0
Exceptional
Aqila from Malaysia
Business traveler
Small Single Room
Stayed 1 night in April 2023

Recommended Hotel”

Good hotel, staff is helpful. Location is suitable, the room is clean. Provided sahur for muslims and breakfast for non muslims. All good. Keep up the good work!

Reviewed April 05, 2023

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10.0
Exceptional
Emily from Malaysia
Couple
Superior Room
Stayed 2 nights in June 2022

Nice hotel”

Not really central but still walkable from the hotel to other attaction in the city. Can get Grab too..its just that theres a bit jam before the juction into the hotel road... Hotel staff were nice and helpful. They help us with the room changing as we wanted twin bed. And the staff also offer to send to airport but he finished his shift late(the airport is not far from his house-we were afraid that we cant get grab earlier in the morning.. and they said taxi is expensive-thats why he offer which was good gesture.) Breakfast was abundant for me.. simple but nice. Overall it was good experience.

Reviewed September 03, 2022

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10.0
Exceptional
Nuruddin from Malaysia
Family with young children
Standard Family Triple
Stayed 2 nights in February 2023

Very clean and comfortable ”

I stayed there two nights. Its in the center of the town. Readily accessible to all attractions. And breakfast has a lot of options. Children liked the hotel.

Reviewed February 22, 2023

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10.0
Exceptional
ZAFIRAH from Malaysia
Family with young children
Superior Room
Stayed 1 night in November 2021

Exceptional”

had our stay here due to an unprecedented event during the family visit in KB. We arrived at night, served by friendly staff at the counter. the room was spacious and very comfortable for 2 adults and 2 kids to stay. Love the bathroom, where the toilet is separated by the wall from the shower. The food was good too, not too much variety but I think it is enough. Overall, we enjoyed our stay one night stay here :)

Reviewed November 22, 2021

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10.0
Exceptional
NOOR from Malaysia
Couple
Superior Room
Stayed 2 nights in October 2021

BEST HOTEL at Kota Bharu ^^”

Room very clean and spacious with reasonable price. Love the shower 🥰 Breakfast tiptop !! Staff very nice. Have their own parking space. Safe to park your car in the middle of town. If I come to Kota Bharu again, I will definietly choose Crystal Lodge again 😊 Thank you for making my staycation awesome !! ❤

Reviewed November 02, 2021

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10.0
Exceptional
Safura from Malaysia
Solo traveler
Small Single Room
Stayed 3 nights in February 2023

Exceptional”

the room is so so clean & smells damn good..minimal toilettries but not to worry..7e is just walking distance to buy your essentials

Reviewed March 03, 2023

See room deals

10.0
Exceptional
Qi from Malaysia
Solo traveler
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in February 2023

Good”

Great stuff, very clean, worth the money. I got nothing to complain about this hotel. Very good

Reviewed February 24, 2023

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10.0
Exceptional
Mohd from Malaysia
Couple
Deluxe Room
Stayed 2 nights in December 2022

A Crystal Hotel”

The only hotel that we always stay when we are in Kota Bharu. It’s in the city area, clean, friendly staff, reasonable rate and a walking distance to various food outlets.

Reviewed December 17, 2022

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10.0
Exceptional
Ricky from Malaysia
Business traveler
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in December 2021

Best customer service!”

During my stay, my car was knocked! A little damage on the front. Lodged my complaint to the receptionist and asked them to check on the cctv. Was so lucky that the cctv could recorded the incident and the footage was fully investigated. I would like to thanks the person who involved with the investigation. Great job and keep continuing providing the excellent services. Breakfast was good but should add more variety on it. Overall, bulih la buat makeyyy kenyangggg... ☺️

Reviewed December 06, 2021

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10.0
Exceptional
Khairul from Malaysia
Solo traveler
Standard Single Room
Stayed 1 night in August 2022

Super clean hotel!”

The room is very clean and smells nice! The breakfast is nice and everywhere in the hotel is so clean and tidy!The location is strategic too, near to Pasar Siti Khatijah.

Reviewed August 20, 2022

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10.0
Exceptional
Diana from Malaysia
Couple
Standard Room Queen, Guest room, 1 Queen
Stayed 2 nights in June 2022

Best accommodation ”

We stayed 3 nights at this hotel. Location is fantastic, within walking distance of major sight seeing attractions, which is a good way to observe the daily lives of the locals and burn all the calories from nasi kerabu(s). Cleanliness and hotel facilities including breakfast are good and staff is very helpful especially the manager Aida. We recommend Crystal Lodge any time.

Reviewed June 29, 2022

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10.0
Exceptional
AZMI from Malaysia
Solo traveler
Small Single Room
Stayed 1 night in April 2023

Good location”

Near to Muhammadi Mosque... Pasar Khadijah... And easy to find good food

Reviewed May 05, 2023

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10.0
Exceptional
Nor from Malaysia
Couple
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in July 2020

Value for money! ”

Pro: -hotel is quite near to KBtown -hotel cark park is accessible -Complete with hair dryer, iron board, basic toileteries. -Breakfast take away during mco is acceptable -clean room -old hotel but renovated -comfy pillow Con: -aircond leaking at night, so we need to change to other room luckily just beside the first room.good that they act fast to move us. -second room aircond sounds a bit but its ok Everything is ok and value for money

Reviewed July 28, 2020

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10.0
Exceptional
Hannah from Malaysia
Group
Deluxe Family
Stayed 2 nights in January 2022

Satisfied with my stay”

Booked a family deluxe for group of 4. Room is spacious and comfortable. Complete amenities in the room. Breakfast buffet is nice and delicious. Strategic location. Near the city center. Definitely will book again for my next visit.

Reviewed January 23, 2022

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10.0
Exceptional
nuruljannah from Malaysia
Business traveler
Superior Room
Stayed 2 nights in September 2022

Very clean”

Among the best hotel to stay...!!! I'm very satisfied with this choice..tq...it was a good experienced

Reviewed October 10, 2022

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10.0
Exceptional
Kim from Singapore
Solo traveler
Small Single Room
Stayed 2 nights in February 2023

Everything is good.”

Room was adequate for me. Free breakfast was good with local Nasi Dagang, best ever. Staff was polite and helpful

Reviewed February 13, 2023

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10.0
Exceptional
WANZURAINI from Singapore
Family with teens
Standard Room Queen, Guest room, 1 Queen
Stayed 1 night in September 2022

The food very nice.”

My daughter like the stay, clean, in the cuty. Brealfast at the roof top is superb.

Reviewed September 17, 2022

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10.0
Exceptional
FOO from Malaysia
Business traveler
Small Single Room
Stayed 4 nights in January 2023

The best clean bedroom in KB”

The best clean bedroom in KB

Reviewed February 07, 2023

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