Travelling to China? Read all updated requirements before you book.
Grand Hyatt Beijing
Grand Hyatt Beijing
Grand Hyatt Beijing
Grand Hyatt Beijing
Grand Hyatt Beijing
Grand Hyatt Beijing
Grand Hyatt Beijing

Removed from saved list

9

Exceptional

3,580 reviews

3,580 reviews

Housekeeping6
Breakfast3
Shops3
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
The Malls at Oriental Plaza

Peking Union Medical College

120 m

ShiTongTian DaJie

140 m

Beijing Wangfujing Xinhua Bookstore

230 m

Dahua Cinema

260 m

Popular landmarks
Wangfujing Street

800 m

Tiananmen Square (Tiananmen Guangchang)

1.5 km

Forbidden City-The Palace Museum

1.7 km

Jingshan Park (Jingshan Gongyuan)

2.3 km

Temple of Heaven

2.5 km

Closest landmarks
FengYiZuShi WangFuJing MeiShi GuangChang

330 m

Union Medical College Site

340 m

Huacheng Building

350 m

Artistic Mansion

400 m

Chang'an Street

440 m

Newly renovated
2021

Grand Hyatt Beijing

No. 1 East Chang An Ave , Wangfujing Street & Forbidden City, Beijing, China, 100738 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Wangfujing Street & Forbidden City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Mutianyu Great Wall. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Show more

Highlights

Located in heart of Beijing

Check-in [24-hour]

Airport transfer

Newly renovated

280 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Beijing every 3 minutes on Agoda.com
Value for money8.2
Distance to city center0.1 km
Location rating9.3
Nearest airportBeijing Capital International Airport (PEK)
Distance to airport24.9 km

Rooms available at Grand Hyatt Beijing

Excellent
Room comfort & quality

8.7

Club Suite King
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King City View
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Deluxe Two-Bedroom
...
  • Room size: 87 m²/936 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
2 Twin Beds
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed with Club Access
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Suite Twin
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Diplomat Suite
...
  • Room size: 91 m²/980 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Beijing have a hot tub?

A hot tub is one of the facilities available at Grand Hyatt Beijing Hotel.

What time is check-in and check-out at Grand Hyatt Beijing?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Beijing?

Grand Hyatt Beijing is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Beijing has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 200 CNY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Beijing with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Hyatt Beijing?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hyatt Beijing. Western breakfast is available for guests. There's an additional charge of 258 CNY for adults and 119 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Beijing?

Grand Hyatt Beijing features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Hyatt Beijing?

Your special occasion or event can be hosted at the Grand Hyatt Beijing's venue. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Hyatt Beijing. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Grand Hyatt Beijing?

On-site venues and convenient event services make Grand Hyatt Beijing an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 12 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hyatt Beijing?

Grand Hyatt Beijing does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hyatt Beijing?

Wangfujing Station is the closest train, metro, or bus station, about 300 m away from Grand Hyatt Beijing.

What restaurants are nearby Grand Hyatt Beijing?

Restaurants including ZhangYuXiaoWanZi (Xintiandi), TeDuo KaLi Bo (DongFang Xintiandi) and Chuan Cheng Yuan Spicy Pot (Wangfujing) are popular in Grand Hyatt Beijing’s neighborhood which is known as Wangfujing Street & Forbidden City.

What popular shopping places are close to Grand Hyatt Beijing?

Shopping options in Grand Hyatt Beijing’s Wangfujing Street & Forbidden City neighborhood include The Malls at Oriental Plaza, Wangfujing Bookshop and Daming Glasses Wangfujing.

What are popular attractions near Grand Hyatt Beijing?

Guests at Grand Hyatt Beijing can easily visit Forbidden City-The Palace Museum, Tiananmen Square (Tiananmen Guangchang) and Wangfujing Street located in the Wangfujing Street & Forbidden City area.

What popular natural sightseeing spots are close to Grand Hyatt Beijing?

Grand Hyatt Beijing’s nearby natural sights include The Round City located in the same Wangfujing Street & Forbidden City area.

Show more questions
See map

Explore the neighborhood

What people love about Grand Hyatt Beijing

  • 9.2

    Exceptional
    Staff 

    "Overall it was a very restful break, the facilities were great, the food was great and the staff were great."

    Phillip

    |

    October 5, 2020

  • 7.2

    Very good
    Location

    "Location is great."

    Chai

    |

    January 27, 2020

  • 10

    Exceptional
    Location

    "Perfect location"

    susi

    |

    December 7, 2019

Overall rating:

9

Exceptional
3,580 reviews
Cleanliness
9.0
Facilities
8.7
Location
9.3
Read all reviews >
What travelers say they love:
Everything was perfect !
CRISTINA from Mexico
Couple
More about Grand Hyatt Beijing

More about Grand Hyatt Beijing

Grand Hyatt Beijing

Grand Hyatt Beijing is the perfect choice for travelers who want to take in the sights and sounds of Beijing. Experience an urban escape in Beijing with a stay at Grand Hyatt Beijing, with its exceptional location right in the city center.
Grand Hyatt Beijing provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Beijing.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Grand Hyatt Beijing. Some rooms at Grand Hyatt Beijing are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hyatt Beijing. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Grand Hyatt Beijing lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Grand Hyatt Beijing provides an excellent base for exploring the sights of Beijing in-depth. An afternoon of browsing the works at Forbidden City-The Palace Museum located 1.6 km away can familiarize you with the local art scene. One of the city's most iconic and famous buildings is Temple of Heaven, located 2.4 km away.

Show more
Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

16 mentions

Swimming Pool

16 mentions

Housekeeping

8 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Made in China长安壹号

  • Cuisine: Chinese

The Balcony 景er自助餐厅

  • Cuisine: Western
  • Menu: Buffet

The Patisserie酥园

  • Cuisine: Western

Fountain Lounge茶源大堂吧

  • Cuisine: European
Location
No. 1 East Chang An Ave , Wangfujing Street & Forbidden City, Beijing, China, 100738
Exceptional
Location

9.3

Airports

  • Beijing Capital International Airport (PEK)
    24.9 km 39 min drive
  • Beijing Daxing International Airport (PKX)
    44.5 km

Public transportation

  • Wangfujing Station
    300 m
  • Wangfujing Subway Station
    300 m 7 min walk

Hospital or clinic

  • Beijing Tongren Hospital
    660 m 18 min walk

Shopping

  • Pearl Market
    2.7 km

Convenience store

  • 7 Eleven
    1.4 km 10 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Wangfujing Street
    800 m
  • Tiananmen Square (Tiananmen Guangchang)
    1.5 km
  • Forbidden City-The Palace Museum
    1.7 km
  • Jingshan Park (Jingshan Gongyuan)
    2.3 km
  • Temple of Heaven
    2.5 km
  • Lama Temple (Yonghegong)
    4.2 km
  • Long Corridor at the Summer Palace
    14.4 km
  • Summer Palace (Yiheyuan)
    15.6 km
  • Mutianyu Great Wall
    59.3 km
  • The Great Wall at Badaling
    60.4 km

Nearby landmarks

  • The Malls at Oriental Plaza
  • Peking Union Medical College
    120 m
  • ShiTongTian DaJie
    140 m
  • Beijing Wangfujing Xinhua Bookstore
    230 m
  • Dahua Cinema
    260 m
  • Wangfujing Bookshop
    260 m
  • Wangfujing Station
    300 m
  • Wangfujing Subway Station
    300 m
  • Daming Glasses Wangfujing
    320 m
  • Dongdan Subway Station
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee800 CNY
  • Distance from city center0.1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)258 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Local Tax ID/ Rental License91110101X00092371T
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors18
  • Number of restaurants3
  • Number of rooms 518
  • Room voltage220
  • Year property opened2001
  • Most recent renovation2021

Parking

  • Daily parking fee200 CNY
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In accordance with epidemic prevention guidelines, the Club Oasis swimming pool is temporarily closed.

Welcome to new Grand Hyatt Beijing. Our brand new lobby, Fountain Lounge, The Balcony, The Patisserie have been unveiled. Please check our hotel website or follow our official WeChat for more updates.

In accordance with Beijing government guidelines, hotels in Beijing cannot voluntarily provide single-use amenities such as toothbrushes, combs, razors etc as a part of the room set-up. Please contact the hotel Guest Services for assistance or if you would like to have these items delivered to your room during your stay. To learn more about our precautionary measures in line with Hyatt's commitment to Caring for Your Wellbeing, please visit here.

Face masks – Required in hotel indoor public areas and when moving around in outdoor areas.

Reviews of Grand Hyatt Beijing from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.7
Location9.3
Room comfort and quality8.7
Service8.6
Value for money8.2
High score for Beijing
Rating
9+ Exceptional (98)
8-9 Excellent (55)
7-8 Very Good (37)
6-7 Good (24)
<6 Below Expectation (9)
Time of the year
Mar - May (44)
Jun - Aug (66)
Sep - Nov (71)
Dec - Feb (42)
All guests (398)
All room types
All languages

Show reviews that mention 

Showing 223 verified guest comments
12345
10.0
Exceptional
Yoonsoo from South Korea
Business traveler
1 King Bed
Stayed 1 night in July 2019

Fantastic Location”

It is located in the center of Beijing which means you can go anywhere you want to do. The room is clean and neat. The breakfast is fresh and delicious. Most of all, I love the swimming pool in the basement. You must bring your swimming suit for sure.

Reviewed July 22, 2019

See room deals

Dear Yoonsoo, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. We are glad to learn that our hotel's location, facilities and service were able to provide you satisfied staying experience. Thank you for taking time in writing this review. We look forward to welcoming you back soon. Best regards, Gerald Ursulet Hotel Manager

Responded August 12, 2019
Grand Hyatt Beijing
10.0
Exceptional
SEEH from Malaysia
Family with young children
1 King Bed
Stayed 1 night in March 2019

Hotel with its class and at perfect location at the heart of the city”

Just hundreds of meter away from Wangfujing shopping area and subway, you can just get to anywhere you like with google direction. Friendly and helpful staffs, will surely be back again.

Reviewed April 02, 2019

See room deals

Dear SEEH, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. We are glad to learn that our hotel's location and staff service were able to provide you memorable experience. Thank you for taking time in writing this review. We look forward to welcoming you back soon when your next trip in Beijing. With regards, Gerald Ursulet Hotel Manager

Responded August 12, 2019
Grand Hyatt Beijing
10.0
Exceptional
deddy from Indonesia
Group
1 King City View
Stayed 3 nights in July 2019

world class hotel service”

its the best hotel in beijing, just 10 mnt walking to tianamen square, mall just a stone throw away, im very happy staying at this hotel

Reviewed July 24, 2019

See room deals

Dear Deddy, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your encouraging feedback is most appreciated. Our team will keep making efforts to provide consistently comfortable and unforgettable staying experience to all guests. Thank you for your feedback, and we look forward to welcoming you back soon when your next trip to Beijing. With regards, Gerald Ursulet Hotel Manager

Responded August 12, 2019
Grand Hyatt Beijing
9.6
Exceptional
sunghoo from South Korea
Family with teens
1 King Bed Deluxe
Stayed 6 nights in August 2019

awesome, perfect grand hyatt hotel”

PRO : location, facilities, room size, clean, specially swimming pool CON : staff service, breakfast staff service should be improved.

Reviewed August 11, 2019

See room deals

Dear sunghoo, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. We are glad to learn that you liked our hotel's location and facilities, meanwhile we noticed your comment on the staff service. Rest assured we will keep using guests' feedback as our goal to improve. Again thank you for your feedback. We look forward to welcoming you back soon and experience our improvement. With regards, Gerald Ursulet Hotel Manager

Responded August 12, 2019
Grand Hyatt Beijing
9.6
Exceptional
Tsui from Singapore
Family with teens
1 King Bed
Stayed 7 nights in August 2019

Value for money”

Bring my child to visit Beijing for the first time therefore I want him to experience a stay at a five star hotel. Very convenient location and near to railway station and there is a shopping mall connected to the hotel. The hotel management gave us a surprise on the last night of my stay as they knew that it was my son’s birthday. Thank you hyatt staffs!

Reviewed August 13, 2019

See room deals

Dear Tsui, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay, and taking time in writing this review for us. Glad to learn that you and your family spent a memorable holiday and birthday with us. Your positive feedback is very encouraging for our team. We look forward to welcome you back soon for your next trip in Beijing. Thank you again for your feedback. With regards, Gerald Ursulet Hotel Manager

Responded August 14, 2019
Grand Hyatt Beijing
10.0
Exceptional
Shanshan from Germany
Business traveler
2 Twin Beds
Stayed 3 nights in December 2019

Super location”

The location of the hotel is a plus though the building is a bit old and not so well maintained.

Reviewed February 18, 2020

See room deals

10.0
Exceptional
Wing from Hong Kong SAR, China
Solo traveler
1 King Bed
Stayed 1 night in January 2019

Staff are very polite ”

Staff service is very good. Love to visit again

Reviewed January 30, 2019

See room deals

Dear Wing, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your positive feedback on our team members are most appreciated. Thank you for staking time in writing this review. We look forward to welcoming you back soon. With regards, Gerald Ursulet Hotel Manager

Responded August 12, 2019
Grand Hyatt Beijing
10.0
Exceptional
hua from Australia
Business traveler
1 King Bed
Stayed 1 night in March 2019

An expensive place”

The swimming pool is the one which you have to see. It is magnificent.

Reviewed April 04, 2019

See room deals

Dear hua, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your positive feedback is most appreciated. We look forward to welcoming you back soon. Thank you again for taking time in writing this review. With regards, Gerald Ursulet Hotel Manager

Responded August 12, 2019
Grand Hyatt Beijing
9.6
Exceptional
Nixon from Singapore
Family with young children
1 King Bed
Stayed 2 nights in October 2019

Great location”

Linked to subway and shopping mall. Location is great for going to the main shopping street. The swimming pool is great for kids. Breakfast is not up to 5* expectation.

Reviewed October 30, 2019

See room deals

Dear Nixon, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and sharing your experience with us. We are glad to hear that you had a wonderful staying experience with us and our location and swimming pool made the most of your stay. We note your comment on the breakfast, rest assured we will make improve. Thank you again for taking time in writing this review. We look forward to welcoming you back soon. With regards, Gerald Ursulet Hotel Manager

Responded November 04, 2019
Grand Hyatt Beijing
9.2
Exceptional
Phillip from United Kingdom
Couple
1 King Bed
Stayed 2 nights in October 2020

A restful staycation ”

We had a few days break and rather travelling around China we decided to stay in Beijing and choose to stay at the Grand Hyatt. Overall it was a very restful break, the facilities were great, the food was great and the staff were great. My only criticism (and this was only a minor hiccup) was the time in took to check in, it took 10 minutes. However, this would not prevent me staying again and the reception staff were very friendly and helpful.

Reviewed October 05, 2020

See room deals

Dear Phillip,   Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and your comment. We are glad you have a enjoyable experience with us and you recognition on our food and our associates service. we noticed your feedback on check-in experience. Rest assured we will continue to improve our service. Thank you again for writing this review. We look forward to welcoming you back soon.

Responded November 06, 2020
Grand Hyatt Beijing
9.2
Exceptional
Sheena
Couple
1 King Bed
Stayed 3 nights in February 2021

Its the Grand Hyatt”

This particular Grand Hyatt I have been to several times and I love it. Unfortunately, this time we didn't get to go in the pool because of government regulations at the time. My only problem with this visit was that the staff did not do anything to accommodate the fact that the pool, which is really the ONLY reason to stay at the Hyatt, was not in service. I know other hotels who didn't have their pools available during this time but gave their customers incentives to enjoy the rest of the hotel.

Reviewed July 17, 2021

See room deals

10.0
Exceptional
susi from Indonesia
Family with teens
2 Twin Beds
Stayed 4 nights in November 2019

Exceptional”

Near wangfujing, tianamen, subway. Perfect location

Reviewed December 07, 2019

See room deals

Dear Susi, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to learn that you have enjoyed staying with us and made the most our location. We look forward to welcoming you back soon. Sincerely, Maggie Dong Director of Rooms

Responded December 09, 2019
Grand Hyatt Beijing
10.0
Exceptional
CRISTINA from Mexico
Couple
1 King Bed
Stayed 7 nights in June 2019

Exceptional”

Everything was perfect !

Reviewed June 14, 2019

See room deals

Dear CRISTINA, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your positive feed back is most appreciated. Thank you for taking time in writing this review. We look forward to welcoming you back soon when your next trip to Beijing. With regards, Gerald Ursulet Hotel Manager

Responded August 12, 2019
Grand Hyatt Beijing
9.2
Exceptional
jerome from Philippines
Family with young children
2 Twin Beds
Stayed 5 nights in October 2019

Exceptional”

very nice hotel and very near subway

Reviewed November 04, 2019

See room deals

Dear jerome, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and sharing your experience with us. We are glad to hear that you had a wonderful staying experience with us and our location made the most of your stay. Thank you again for taking time in writing this review. We look forward to welcoming you back soon. With regards, Gerald Ursulet Hotel Manager

Responded November 04, 2019
Grand Hyatt Beijing
8.0
Excellent
Chin from Singapore
Family with young children
1 King Bed
Stayed 3 nights in November 2019

Stay was enjoyable ”

Service of the staff in the hotel can be improved. When we asked for directions to meet up for our tour, recep staff tried to help to locate directions but ended up giving us wrong instructions. We were recommended by check in staff to add on breakfast which would allow us to have access to grand club. This allow us to go to the lounge between 5.30pm-7.30pm for some light refreshments on top of breakfast buffet. Service of staff at lounge can be better as they did not attend much to us. Variety of food for breakfast at lounge is limited. On our last day, we were redirected to go to level 2 for breakfast as staff at lounge told us that the option for cooked food is limited as the Chef reporter late for work and they could not prepare in time. This is quite unacceptable for a 5* Hotel like Hyatt. Location of hotel is good. Near to metro station and shopping district.

Reviewed November 30, 2019

See room deals

Dear Chin, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to learn that you had an overall positive experience in the hotel and made the most of our location. We note your experience on the lounge, rest assured we will improve our service details. Thank you again for taking time in writing this review. We look forward to welcoming you back in a not too distant future. Sincerely, Maggie Dong Director of Rooms

Responded December 09, 2019
Grand Hyatt Beijing
7.2
Very good
WING from Hong Kong SAR, China
Family with teens
1 King Bed
Stayed 3 nights in December 2019

It is a great place and convenient. It is clean and do close to famous place. However., room is smal”

The room is a little bit small. Others are okey

Reviewed December 27, 2019

See room deals

7.2
Very good
Chai from Malaysia
Family with teens
1 King Bed
Stayed 7 nights in January 2020

Overall ok”

Location is great. Approx 7-10 minutes away from Wang Fu Jing walking street. Next to a shopping mall. Went during CNY and shops were still open!

Reviewed January 27, 2020

See room deals

6.8
Good
Bianca from Australia
Couple
1 King Bed
Stayed 2 nights in September 2019

Not great value, big hotel without a personal touch”

The hotel was not very accommodating during a mandatory curfew. The breakfast was good. Rooms are dated and dark but otherwise clean.

Reviewed September 17, 2019

See room deals

6.8
Good
Kaung from Myanmar
Business traveler
Grand Suite King
Stayed 2 nights in August 2019

Long Q in checked in”

Long Q in checked in even my friend checked in for us in advances till already got room numbers, staff run the procedures back. So, we delayed our meeting appointments.

Reviewed August 21, 2019

See room deals

6.4
Good
WEE from Singapore
Family with young children
1 King Bed
Stayed 3 nights in December 2019

Good location but..”

The location is great as it is connected to the mall. Walking distance to subway station. I was having a non-smoking room. On the first night when I returned to my room at night, the corridor was full of smoke. The odor was very bad and it came into the room.

Reviewed December 16, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss