Newly renovated
2021
Grand Hyatt Beijing
No. 1 East Chang An Ave , Wangfujing Street & Forbidden City, Beijing, China, 100738 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Wangfujing Street & Forbidden City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Mutianyu Great Wall. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
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Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
Facilities
Airport transfer
Bicycle rental
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Your dates are popular among travelersUsers are booking a place in Beijing every 3 minutes on Agoda.com
Fantastic Location”
It is located in the center of Beijing which means you can go anywhere you want to do. The room is clean and neat. The breakfast is fresh and delicious. Most of all, I love the swimming pool in the basement. You must bring your swimming suit for sure.
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Dear Yoonsoo, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. We are glad to learn that our hotel's location, facilities and service were able to provide you satisfied staying experience. Thank you for taking time in writing this review. We look forward to welcoming you back soon. Best regards, Gerald Ursulet Hotel Manager
Hotel with its class and at perfect location at the heart of the city”
Just hundreds of meter away from Wangfujing shopping area and subway, you can just get to anywhere you like with google direction. Friendly and helpful staffs, will surely be back again.
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Dear SEEH, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. We are glad to learn that our hotel's location and staff service were able to provide you memorable experience. Thank you for taking time in writing this review. We look forward to welcoming you back soon when your next trip in Beijing. With regards, Gerald Ursulet Hotel Manager
world class hotel service”
its the best hotel in beijing, just 10 mnt walking to tianamen square, mall just a stone throw away, im very happy staying at this hotel
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Dear Deddy, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your encouraging feedback is most appreciated. Our team will keep making efforts to provide consistently comfortable and unforgettable staying experience to all guests. Thank you for your feedback, and we look forward to welcoming you back soon when your next trip to Beijing. With regards, Gerald Ursulet Hotel Manager
awesome, perfect grand hyatt hotel”
PRO : location, facilities, room size, clean, specially swimming pool CON : staff service, breakfast staff service should be improved.
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Dear sunghoo, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. We are glad to learn that you liked our hotel's location and facilities, meanwhile we noticed your comment on the staff service. Rest assured we will keep using guests' feedback as our goal to improve. Again thank you for your feedback. We look forward to welcoming you back soon and experience our improvement. With regards, Gerald Ursulet Hotel Manager
Value for money”
Bring my child to visit Beijing for the first time therefore I want him to experience a stay at a five star hotel. Very convenient location and near to railway station and there is a shopping mall connected to the hotel. The hotel management gave us a surprise on the last night of my stay as they knew that it was my son’s birthday. Thank you hyatt staffs!
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Dear Tsui， Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay, and taking time in writing this review for us. Glad to learn that you and your family spent a memorable holiday and birthday with us. Your positive feedback is very encouraging for our team. We look forward to welcome you back soon for your next trip in Beijing. Thank you again for your feedback. With regards, Gerald Ursulet Hotel Manager
Super location”
The location of the hotel is a plus though the building is a bit old and not so well maintained.
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Staff are very polite ”
Staff service is very good. Love to visit again
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Dear Wing, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your positive feedback on our team members are most appreciated. Thank you for staking time in writing this review. We look forward to welcoming you back soon. With regards, Gerald Ursulet Hotel Manager
An expensive place”
The swimming pool is the one which you have to see. It is magnificent.
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Dear hua, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your positive feedback is most appreciated. We look forward to welcoming you back soon. Thank you again for taking time in writing this review. With regards, Gerald Ursulet Hotel Manager
Great location”
Linked to subway and shopping mall. Location is great for going to the main shopping street. The swimming pool is great for kids. Breakfast is not up to 5* expectation.
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Dear Nixon, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and sharing your experience with us. We are glad to hear that you had a wonderful staying experience with us and our location and swimming pool made the most of your stay. We note your comment on the breakfast, rest assured we will make improve. Thank you again for taking time in writing this review. We look forward to welcoming you back soon. With regards, Gerald Ursulet Hotel Manager
A restful staycation ”
We had a few days break and rather travelling around China we decided to stay in Beijing and choose to stay at the Grand Hyatt. Overall it was a very restful break, the facilities were great, the food was great and the staff were great. My only criticism (and this was only a minor hiccup) was the time in took to check in, it took 10 minutes. However, this would not prevent me staying again and the reception staff were very friendly and helpful.
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Dear Phillip, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and your comment. We are glad you have a enjoyable experience with us and you recognition on our food and our associates service. we noticed your feedback on check-in experience. Rest assured we will continue to improve our service. Thank you again for writing this review. We look forward to welcoming you back soon.
Its the Grand Hyatt”
This particular Grand Hyatt I have been to several times and I love it. Unfortunately, this time we didn't get to go in the pool because of government regulations at the time. My only problem with this visit was that the staff did not do anything to accommodate the fact that the pool, which is really the ONLY reason to stay at the Hyatt, was not in service. I know other hotels who didn't have their pools available during this time but gave their customers incentives to enjoy the rest of the hotel.
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Exceptional”
Near wangfujing, tianamen, subway. Perfect location
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Dear Susi, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to learn that you have enjoyed staying with us and made the most our location. We look forward to welcoming you back soon. Sincerely, Maggie Dong Director of Rooms
Exceptional”
Everything was perfect !
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Dear CRISTINA, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. Your positive feed back is most appreciated. Thank you for taking time in writing this review. We look forward to welcoming you back soon when your next trip to Beijing. With regards, Gerald Ursulet Hotel Manager
Exceptional”
very nice hotel and very near subway
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Dear jerome, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and sharing your experience with us. We are glad to hear that you had a wonderful staying experience with us and our location made the most of your stay. Thank you again for taking time in writing this review. We look forward to welcoming you back soon. With regards, Gerald Ursulet Hotel Manager
Stay was enjoyable ”
Service of the staff in the hotel can be improved. When we asked for directions to meet up for our tour, recep staff tried to help to locate directions but ended up giving us wrong instructions. We were recommended by check in staff to add on breakfast which would allow us to have access to grand club. This allow us to go to the lounge between 5.30pm-7.30pm for some light refreshments on top of breakfast buffet. Service of staff at lounge can be better as they did not attend much to us. Variety of food for breakfast at lounge is limited. On our last day, we were redirected to go to level 2 for breakfast as staff at lounge told us that the option for cooked food is limited as the Chef reporter late for work and they could not prepare in time. This is quite unacceptable for a 5* Hotel like Hyatt. Location of hotel is good. Near to metro station and shopping district.
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Dear Chin, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to learn that you had an overall positive experience in the hotel and made the most of our location. We note your experience on the lounge, rest assured we will improve our service details. Thank you again for taking time in writing this review. We look forward to welcoming you back in a not too distant future. Sincerely, Maggie Dong Director of Rooms
It is a great place and convenient. It is clean and do close to famous place. However., room is smal”
The room is a little bit small. Others are okey
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Overall ok”
Location is great. Approx 7-10 minutes away from Wang Fu Jing walking street. Next to a shopping mall. Went during CNY and shops were still open!
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Not great value, big hotel without a personal touch”
The hotel was not very accommodating during a mandatory curfew. The breakfast was good. Rooms are dated and dark but otherwise clean.
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Long Q in checked in”
Long Q in checked in even my friend checked in for us in advances till already got room numbers, staff run the procedures back. So, we delayed our meeting appointments.
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Good location but..”
The location is great as it is connected to the mall. Walking distance to subway station. I was having a non-smoking room. On the first night when I returned to my room at night, the corridor was full of smoke. The odor was very bad and it came into the room.
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