Hilton Garden Inn Guatemala City

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

13 Calle 7-65, Zona 9, Ciudad De Guatemala, Guatemala , Zone 9, Guatemala City, Guatemala, 01009

Highlights

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Daily housekeeping

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

Shuttle service

About us

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Zone 9 part of Guatemala City, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

This property is in high demand!

4 travelers have booked today.

Location 9.0
Cleanliness 8.7
Value for money 8.6
Service 8.5

Based on 370 verified reviews

Location

9.0

Cleanliness

8.7

Value for money

8.6

Service

8.5

Facilities

8.0

Room comfort and qua...

8.0

  • "Free parking lot is great!"
  • "Great Location"
  • "Excelente Estadia"
See map

9.0Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 46 places in walking distance!

Parking
FREE
Walkable places
Mr Jerry
280 m
Kahlua
400 m
Mi Guajira
400 m
Closest landmarks
Sophos
180 m
ABM
250 m
Web Station
410 m
Lloyds TSB
490 m
Zona Viva
560 m

Good to know

Value for money8.6
Location rating9.0

Select your room

1/7

2 Double Beds

19 m²/205 ft²
2 double beds
City view
  • Bathtub grab bar

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • TV [flat screen]

  • Wi-Fi [free]

1/6

1 Queen Bed

19 m²/205 ft²
1 queen bed
Preferred by Couples

9.6

Exceptional

Room comfort and quality
  • Bathtub grab bar

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • TV [flat screen]

  • Wi-Fi [free]

1/5

2 double beds cityview

29 m²/312 ft²
2 double beds
City view
  • Bathtub grab bar

  • Hair dryer

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • Air conditioning

  • Blackout curtains

  • Sleep comfort items

  • Coffee/tea maker

1/4

1 KING BED CITYVIEW

29 m²/312 ft²
1 king bed
City view

10.0

Exceptional

Room comfort and quality
  • Bathtub grab bar

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • TV [flat screen]

  • Wi-Fi [free]

1/5

1 King Bed Junior Suite

50 m²/538 ft²
1 king bed
  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • TV [flat screen]

  • Wi-Fi [free]

  • Air conditioning

1/5

1 KING BED JUNIOR SUITE CITY VIEW

1 king bed
City view
  • Bathtub grab bar

  • Mobility accessibility

  • Hair dryer

  • Shower chair

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • Air conditioning

  • Blackout curtains

1/4

1 King Bed

19 m²/205 ft²
1 king bed
  • Bathtub grab bar

  • Hair dryer

  • Private bathroom

  • Shower

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • TV [flat screen]

  • Wi-Fi [free]

1/4

2 QUEEN BEDS CITYVIEW

2 queen beds
City view
  • Bathtub grab bar

  • Mobility accessibility

  • Hair dryer

  • Shower chair

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

  • Air conditioning

  • Blackout curtains

1/3

2 Queen Beds

2 queen beds
City view

9.2

Exceptional

Room comfort and quality
  • Bathtub grab bar

  • Mobility accessibility

  • Hair dryer

  • Private bathroom

  • Shower

  • Shower chair

  • Toiletries

  • Satellite/cable channels

  • Telephone

  • TV

1/1

2 Double Beds City View

29 m²/312 ft²
2 double beds
City view
  • Non-smoking

Frequently asked questions

Experience your trip the best way with a drink in your hand at Hilton Garden Inn Guatemala City's bar accessible right in front of your doorstep for when you need a sip or two.

Absolutely! Hilton Garden Inn Guatemala City offers fitness center that is fittingly located on site, catering to your active needs to stay in form while on holiday retreat. For more details, please contact the property for more information.

While staying at Hilton Garden Inn Guatemala City, kick start your holiday by exploring the closest destinations that are within close proximity to the property which include Mr Jerry, Kahlua, and Mi Guajira.

Hilton Garden Inn Guatemala City's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified business travelers that have stayed at this property have given Hilton Garden Inn Guatemala City an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Hilton Garden Inn Guatemala City an average rating of 8.7. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given Hilton Garden Inn Guatemala City an average rating of 8.2. You can look into more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Hilton Garden Inn Guatemala City an average rating of 8.4. You can look up more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

The closest airport to Hilton Garden Inn Guatemala City is La Aurora International Airport, 2.0 km away.

Visitors can enjoy breakfast offered with an additional charge of 14 GTQ for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

Up to 30% off with Agoda Insider Deals!

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More about Hilton Garden Inn Guatemala City

More about Hilton Garden Inn Guatemala City

Experience Comfort and Convenience at Hilton Garden Inn Guatemala City

Nestled in the vibrant heart of Guatemala City, the Hilton Garden Inn offers a perfect blend of modern comfort and warm hospitality. Whether you're visiting for business or leisure, this hotel provides a welcoming environment with well-appointed rooms and thoughtful amenities designed to make your stay memorable. Check-in begins at 3:00 PM, giving you ample time to settle in and start exploring the lively surroundings of the city. Guests can enjoy a flexible check-out time until 1:00 PM, allowing for a relaxed departure. The hotel warmly welcomes families, with a child policy that permits children aged 1 to 17 to stay free of charge, making it an ideal choice for family vacations. With a variety of rooms to suit different needs and a commitment to guest satisfaction, Hilton Garden Inn Guatemala City is your gateway to experiencing the best of Guatemala’s capital.

Relax and Unwind at the Hotel Bar

Discover a welcoming and stylish atmosphere at the Hilton Garden Inn Guatemala City’s inviting hotel bar. Perfect for unwinding after a busy day of sightseeing or business meetings, the bar offers a diverse selection of refreshing beverages, expertly crafted cocktails, and local flavors. Whether you're enjoying a casual drink with friends or seeking a quiet spot to relax, the bar provides a comfortable setting to socialize and enjoy the vibrant ambiance of the hotel.

Stay Active at Hilton Garden Inn Guatemala City's Fitness Center

At Hilton Garden Inn Guatemala City, staying active and maintaining your fitness routine is made easy with our state-of-the-art fitness center. Whether you're a fitness enthusiast or just want to squeeze in a quick workout during your stay, our well-equipped facility has everything you need to break a sweat and stay in shape. Our fitness center boasts a range of modern exercise equipment, including treadmills, elliptical machines, stationary bikes, and free weights. You can enjoy a cardio session while watching your favorite TV show or challenge yourself with a strength training routine. The bright and spacious environment provides a motivating atmosphere to help you reach your fitness goals. After an intense workout, you can unwind and relax in our sauna, soothing your muscles and rejuvenating your body. Our fitness center is open 24 hours a day, allowing you to exercise at your convenience, whether it's early in the morning or late at night. At Hilton Garden Inn Guatemala City, we understand the importance of maintaining an active lifestyle, even when you're away from home. With our top-notch fitness center, you can stay on track with your fitness goals and enjoy a rewarding workout experience during your stay.

Exceptional Convenience Facilities at Hilton Garden Inn Guatemala City

Experience unparalleled comfort and ease during your stay at Hilton Garden Inn Guatemala City, where a range of thoughtful convenience facilities are designed to enhance your visit. Stay connected effortlessly with free Wi-Fi available in all rooms and public areas, ensuring you can work or relax without interruption. For your convenience, the hotel offers daily housekeeping to keep your space pristine and luggage storage services to help manage your belongings with ease. Additional amenities include secure safety deposit boxes for your valuables, prompt room service to satisfy your cravings at any time, and a dedicated executive lounge accessible to guests seeking a quiet space for work or relaxation. When it’s time to refresh or take care of laundry, the hotel’s reliable laundry service is available to keep you looking your best. Hilton Garden Inn Guatemala City truly combines comfort and practicality, making your stay seamless and enjoyable.

Convenient Onsite Parking at Hilton Garden Inn Guatemala City

Guests staying at Hilton Garden Inn Guatemala City can enjoy the convenience of a spacious onsite car park, making travel hassle-free and ensuring your vehicle is secure throughout your stay. The parking facility is easily accessible and designed to accommodate both leisure and business travelers, providing peace of mind and added comfort during your visit.

Comfort and Convenience in Every Room at Hilton Garden Inn Guatemala City

Experience a restful stay in beautifully appointed rooms equipped with modern amenities designed for your comfort. Each room features efficient air conditioning to keep you cool, along with blackout curtains that ensure a peaceful night's sleep. Unwind in style with plush bathrobes and complimentary toiletries, while a hair dryer is conveniently available for your grooming needs. Stay entertained with a flat-screen television offering satellite and cable channels, providing a wide range of entertainment options. For your convenience, every room includes a coffee and tea maker, allowing you to enjoy a hot beverage at any time. Whether you're starting your day or winding down, the thoughtful amenities ensure a seamless and relaxing experience. Hilton Garden Inn Guatemala City combines comfort and practicality, making it an ideal choice for both leisure and business travelers seeking a home away from home.

Exceptional Dining Experience at Hilton Garden Inn Guatemala City

Discover a delightful culinary journey at Hilton Garden Inn Guatemala City, where guests can enjoy a versatile dining experience. The hotel features a stylish on-site restaurant that offers a diverse menu crafted to satisfy every palate, whether you're craving local Guatemalan flavors or international favorites. For added convenience, guests can indulge in the comfort of in-room dining through our efficient room service, allowing you to enjoy your meals in the privacy of your own space. Daily housekeeping ensures that your surroundings remain pristine and inviting, enhancing your overall stay and making every dining moment a pleasure.

Luxurious and Comfortable Room Options at Hilton Garden Inn Guatemala City

Discover a variety of inviting room options at Hilton Garden Inn Guatemala City, designed to suit different preferences and needs. Choose from spacious rooms featuring two Queen Beds, perfect for families or groups, or opt for the elegant King Bed rooms that offer a cozy and restful retreat. For those seeking a touch of luxury, the Junior Suites provide a generous 50 square meters of space with a King Bed, offering extra comfort and privacy for a memorable stay. Additionally, there are versatile options such as rooms with 2 Double Beds and Cityview, catering to travelers who value both comfort and scenic views. Booking your stay through Agoda ensures you receive the best prices available, making your trip more affordable and stress-free. With a seamless booking process and exclusive deals, securing your preferred room type at Hilton Garden Inn Guatemala City has never been easier. Enjoy a hassle-free experience from reservation to check-out, allowing you to focus on enjoying your time in Guatemala City.

Discover the Vibrant Zone 9 in Guatemala City

Welcome to Zone 9, a bustling and vibrant neighborhood in the heart of Guatemala City. Known for its lively atmosphere and modern infrastructure, this area is a favorite among locals and tourists alike. With its wide range of shopping, dining, and entertainment options, Zone 9 offers something for everyone. One of the highlights of Zone 9 is its incredible culinary scene. From traditional Guatemalan cuisine to international flavors, you'll find a variety of restaurants and cafes to satisfy your taste buds. Whether you're craving a hearty plate of traditional pepián or in the mood for sushi, you'll be spoiled for choice in this food lover's paradise. In addition to its culinary delights, Zone 9 is also home to some of the city's most popular shopping destinations. Explore the trendy boutiques and high-end stores that line the streets, or head to one of the modern shopping malls for a day of retail therapy. And if you're looking for some cultural immersion, don't miss the chance to visit the nearby museums and art galleries, where you can discover the rich history and vibrant art scene of Guatemala. After a day of exploring, unwind in the comfort of Hilton Garden Inn Guatemala City. Located in the heart of Zone 9, this hotel offers modern and stylish rooms, along with a range of amenities to ensure a comfortable stay. Whether you're enjoying a delicious meal at the on-site restaurant, relaxing by the rooftop pool, or working out at the fitness center, Hilton Garden Inn provides the perfect base for your adventures in Zone 9 and beyond.

Traveling from the Airport to Hilton Garden Inn Guatemala City

When it comes to traveling from the airport to Hilton Garden Inn Guatemala City, you have a few convenient options to choose from. The hotel is located in Zone 9, which is approximately 4 kilometers from La Aurora International Airport, the nearest airport to Guatemala City. One of the easiest ways to reach the hotel is by taking a taxi from the airport. Taxis are readily available outside the terminal and offer a hassle-free and comfortable ride to Hilton Garden Inn. The journey takes around 15 minutes, depending on the traffic, and the cost is relatively affordable. Another option is to use a shuttle service provided by the hotel. Hilton Garden Inn Guatemala City offers a complimentary shuttle service for its guests, making it even more convenient to reach the hotel. Simply contact the hotel prior to your arrival to arrange for the shuttle, and a friendly driver will be waiting for you at the airport. Additionally, if you prefer public transportation, you can take a bus from the airport to the city center and then transfer to another bus or walk to Hilton Garden Inn Guatemala City. However, this option may be more time-consuming and less convenient, especially if you have heavy luggage. No matter which transportation option you choose, once you arrive at Hilton Garden Inn Guatemala City, you will be greeted with warm hospitality and comfortable accommodations. The hotel offers modern rooms, a fitness center, a restaurant, and other amenities to ensure a pleasant stay in Guatemala City. Its convenient location in Zone 9 also allows easy access to popular attractions, shopping centers, and business districts.

Discover the Iconic Torre del Reformador and ABM Near Hilton Garden Inn Guatemala City

Welcome to Hilton Garden Inn Guatemala City, where you can immerse yourself in the rich history and vibrant culture of this captivating city. Located in close proximity to the hotel, you will find two prominent landmarks that are sure to leave a lasting impression. One of the most iconic landmarks in Guatemala City is the Torre del Reformador. Standing tall at 71 meters, this towering monument pays homage to the country's visionary leader, Justo Rufino Barrios. As you approach the Torre del Reformador, you will be mesmerized by its striking architectural design and intricate details. Take a leisurely stroll around the base of the tower and marvel at its grandeur, or venture inside to learn more about its historical significance. Another nearby attraction is the ABM, which stands for Asociación Bancaria de Guatemala. This impressive building serves as the headquarters for Guatemala's banking industry and is a symbol of the country's financial prowess. The ABM's modern architecture and sleek glass exterior make it a standout structure in the city skyline. Whether you're interested in finance or simply appreciate contemporary design, a visit to the ABM is a must. With these remarkable landmarks just a stone's throw away from Hilton Garden Inn Guatemala City, you'll have the perfect opportunity to explore the city's history and culture. Immerse yourself in the beauty of the Torre del Reformador and be inspired by the ABM's architectural marvel. Your stay at Hilton Garden Inn will be enhanced by the convenience and proximity to these captivating landmarks.

A Culinary Adventure Awaits

Indulge in a culinary adventure during your stay at Hilton Garden Inn Guatemala City. With an array of dining options right at your doorstep, you'll be spoilt for choice. Start your day with a delicious breakfast at LA ESTANCIA, a charming restaurant serving up traditional Guatemalan dishes with a modern twist. For meat lovers, Rincon Del Steak is a must-visit, offering juicy steaks cooked to perfection. If you're in the mood for Chinese cuisine, head to Celeste Imperio for an authentic dining experience. Salon TECUN Guatemala Pizzeria is the go-to spot for mouthwatering pizzas, while Restaurante Monoloco Obelisco is a vibrant eatery serving up a fusion of international flavors. Quelite cafe is perfect for a quick bite or a cozy coffee break, while Teppanyaki offers an interactive dining experience with Japanese teppanyaki-style cooking. Nais is a popular choice for those craving delicious sushi and sashimi, and La Pampa Costumbres Argentinas is a haven for meat lovers, serving up delectable Argentinean cuisine. Lastly, don't miss out on a visit to Los Cebollines, a local favorite known for its diverse menu and warm ambiance. With such a wide range of dining options, your taste buds are in for a treat!

Affordable Luxury: Hilton Garden Inn Guatemala City Offers Great Value

When it comes to finding a comfortable and convenient stay in Guatemala City, Hilton Garden Inn is the perfect choice. With an average room price of just $112, this hotel offers exceptional value for money compared to the city's average price of $128. At Hilton Garden Inn Guatemala City, you can enjoy all the comforts and amenities of a luxury hotel without breaking the bank. From the moment you step into the stylish and modern lobby, you'll be greeted by friendly staff who are committed to providing an unforgettable experience. The spacious and well-appointed rooms are designed with your comfort in mind, featuring plush bedding, ergonomic workstations, and modern amenities such as flat-screen TVs and complimentary Wi-Fi. In addition to the comfortable accommodations, Hilton Garden Inn Guatemala City offers a range of facilities to enhance your stay. Take a dip in the rooftop pool while enjoying panoramic views of the city, or work up a sweat in the well-equipped fitness center. The hotel's on-site restaurant serves delicious international cuisine, and the 24-hour convenience store ensures you have everything you need at your fingertips. With its prime location in the heart of the city, you'll have easy access to popular attractions, shopping, and dining options. Whether you're visiting Guatemala City for business or leisure, Hilton Garden Inn offers unbeatable value for your stay. Book your room now and experience affordable luxury at its finest.

Exceptional Comfort and Prime Location at Hilton Garden Inn Guatemala City

Experience a truly remarkable stay at Hilton Garden Inn Guatemala City, where exceptional comfort and a prime location combine to create an unforgettable experience. With an overall rating of 7.6, this hotel has received rave reviews from satisfied guests who have praised its outstanding value, impeccable cleanliness, and top-notch staff performance. One of the standout features of Hilton Garden Inn Guatemala City is its commitment to providing unparalleled comfort. With an impressive rating of 8.8 for comfort, guests can expect plush bedding, spacious rooms, and modern amenities that cater to their every need. Whether you're visiting for business or leisure, you'll find yourself immersed in a haven of relaxation and tranquility. Conveniently located with an impressive rating of 8.2 for location, this hotel offers easy access to the city's vibrant attractions and business districts. Situated in the heart of Guatemala City, guests can explore nearby landmarks, indulge in shopping sprees, or simply soak in the local culture. The hotel's prime location ensures that you're never far from the excitement and beauty that this captivating city has to offer. In addition to its exceptional comfort and prime location, Hilton Garden Inn Guatemala City also stands out for its attentive and friendly staff. With a rating of 7.5 for staff performance, guests have praised the hotel's team for their professionalism, efficiency, and warm hospitality. From the moment you step foot into the hotel, you'll be greeted with a warm smile and a willingness to go above and beyond to make your stay truly memorable. With outstanding ratings for comfort, location, and staff performance, Hilton Garden Inn Guatemala City is the perfect choice for discerning travelers seeking a truly exceptional experience. Book your stay today and indulge in the ultimate blend of comfort, convenience, and warm hospitality.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • Japanese
  • Spanish
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Full american breakfast
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop workspace
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Smoke detector
  • Telephone
  • Toiletries
  • Window
  • Window that opens

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Garden Grille & Bar
  • Cuisine: International
  • Menu: A-la-carte

Location

13 Calle 7-65, Zona 9, Ciudad De Guatemala, Guatemala , Zone 9, Guatemala City, Guatemala, 01009

Excellent9.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room-only rate, within room occupancy limits. From 12 years old children are considered as an adult for meal charges.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until13:00
Getting around
  • Airport transfer fee15 USD
Extras
  • Daily Internet/Wi-Fi fee0 GTQ
  • Breakfast charge (unless included in room price)14 GTQ

Property announcements

Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room-only rate, within room occupancy limits. From 12 years old children are considered as an adult for meal charges.

Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room-only rate, within room occupancy limits. From 12 years old children are considered as an adult for meal charges.

Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room-only rate, within room occupancy limits. From 12 years old children are considered as an adult for meal charges.

Reviews of Hilton Garden Inn Guatemala City from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

From 27 reviews

  • Location score 9 out of 10
    Location9.0
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Value for money score 8.6 out of 10
    Value for money8.6
  • Service score 8.5 out of 10
    Service8.5
  • Facilities score 8 out of 10
    Facilities8.0
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 2 reviews
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100% Positive

Soundproofing

Mentioned in 1 reviews
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100% Unfavourable

Check-out

Mentioned in 1 reviews
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100% Unfavourable

Check in

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Airport access

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Room comfort

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Parking

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Changed to review page 1
  1. 9.2
    Exceptional
    Andrea from El Salvador
    Family with young children
    1 Queen Bed
    Stayed 2 nights in November 2025

    “Great Location”

    Everything is close, you hve mny intetesting places at walking distance. Free parking lot is great! But beware, it is a very noisy hotel. It's close to yhe airport,so there's lots of air traffic noise. Also, we went on the weekend, so the noise from parties was very loud..

    Reviewed November 16, 2025

    Dear Guest, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our convenient location and appreciated the free parking. However, we’re truly sorry that noise impacted your stay. Being close to the airport can sometimes create extra sound, and weekend activity can also add to the noise level, we understand how disruptive that can be. Your comments are very important to us, and we’ll be reviewing them with our team to explore ways we can improve the experience for our guests. We appreciate your understanding and thank you for taking the time to let us know about your visit.

    Responded December 05, 2025
    Hilton Garden Inn Guatemala City
  2. 6.8
    Good
    Angela from United States
    Couple
    2 Double Beds
    Stayed 2 nights in November 2025

    “2nights”

    My rating mainly for comfort. The room has sewer smell. It’s very uncomfortable to stay for 2 nights. I don’t expect to encounter such issue with Hilton properties. Very disappointed. The chin was ok. It was nice they allowed me for early chin in. Location was fine; walking distance to dining choices. Checked out was a bit strange. We couldn’t get attention from the guy at front desk. He could at least give eye contact and give a little nod would be nice even though he took the call after the guest ahead of us.

    Reviewed November 30, 2025

    Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the discomfort you experienced during your stay, especially regarding the room odor and the service at checkout. This is certainly not the level of quality and attention we aim to provide, and we understand how disappointing this must have been. We’re glad to know the early check-in and the location were helpful, but we sincerely apologize that other aspects of your stay fell short. Please rest assured that your comments have been shared with our team so we can address these issues promptly and prevent them from happening again. We appreciate your patience and understanding, and we hope to have the opportunity to offer you a much better experience in the future. If there’s anything further we can assist you with, please don’t hesitate to let us know.

    Responded December 05, 2025
    Hilton Garden Inn Guatemala City
  3. 2.0
    GUAN from China
    Business traveler
    2 Double Beds
    Stayed 1 night in April 2022

    “The worst hotel”

    这是我住过最差的酒店,体验非常差。This is the worst hotel i have ever been, never go there anymoe.

    Reviewed April 23, 2022
  4. 7.6
    Very good
    MASANORI from Japan
    Business traveler
    Stayed 2 nights in November 2016

    “For biz trip ”

    Located in safe area and good access to good restaurants around that.

    Reviewed February 04, 2017
  5. 6.3
    Good
    Juan from Costa Rica
    Business traveler
    Stayed 2 nights in July 2011

    “Poor service, no good. No puntual.”

    Things I like
    I do not recommend

    Original No good service, no internet service

    Reviewed July 24, 2011
Changed to review page 1

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