Beijing New Century Hotel
Highlights
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Swimming pool [indoor]
Fitness center
Cash withdrawal
Check-in/out [private]
USD
Book Beijing New Century Hotel
400 meters to public transportation
Check-in [24-hour]
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Swimming pool [indoor]
Fitness center
Cash withdrawal
Check-in/out [private]
Location rating score
Value for money | 7.2 |
Location rating | 7.3 |
Nearest airport | Beijing Capital International Airport (PEK) |
Distance to airport | 28.3 km |
Does Beijing New Century Hotel have bars on-site?
Delight in your holiday vacation the best way with a beverage in your hand at Beijing New Century Hotel's bar available right in front of your doorstep for whenever you need a sip or two.
Does Beijing New Century Hotel offer spa services?
You can benefit from your stay at Beijing New Century Hotel even more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night even better.
Does Beijing New Century Hotel offer laundry services?
Yes! Beijing New Century Hotel provides laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
Does Beijing New Century Hotel offer dry cleaning services?
Yes! Beijing New Century Hotel offers dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
What attractions are in close proximty of Beijing New Century Hotel that are in walking range?
While residing at Beijing New Century Hotel, kick start your holiday break by exploring the nearest attractions that are within close proximity to the property which include Paleozoological Museum of China, Beijing Planetarium, and GOME Fangyuan Shop.
What public parks are close by Beijing New Century Hotel?
While staying at Beijing New Century Hotel, enjoy your morning or evening wander at nearby park which include Purple Bamboo Park, Zizhuyuan Gongyuan (Black Bamboo Park), and Gangyuan Park.
In which languages can Beijing New Century Hotel's employees communicate?
Beijing New Century Hotel can converse in 3 languages and supports popular languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What payment options are supported at Beijing New Century Hotel?
Beijing New Century Hotel supports up to 5, with payment card options consisting of UnionPay, MasterCard, American Express, and Visa.
What is the typical rating that past Solo travelers' have given to Beijing New Century Hotel?
Past solo travelers that have stayed at this property have given Beijing New Century Hotel an average rating of 7.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with young children have given to Beijing New Century Hotel?
Verified families with young children that have stayed at this property have given Beijing New Century Hotel an average rating of 7.7. You can look up more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What are popular attractions nearby Beijing New Century Hotel?
Beijing New Century Hotel’s location in the Beijing Exhibition Ctr & Xizhimen neighborhood makes it close to popular attractions including Beijing Zoo.
What is the closest airport to Beijing New Century Hotel?
The closest airport to Beijing New Century Hotel is Beijing Capital International Airport, 28.0 km away.
Experience Luxury and Convenience at Nikko New Century Hotel
Discover a world of luxury and convenience at Nikko New Century Hotel, a prestigious 5-star hotel located in the heart of Beijing, China. With its prime location, this hotel offers easy access to the city's major attractions, business districts, and transportation hubs. Whether you're traveling for business or leisure, Nikko New Century Hotel is the perfect choice for discerning travelers seeking comfort, elegance, and impeccable service.
Upon arrival, guests are welcomed by a warm and inviting atmosphere, reflecting the hotel's commitment to providing a memorable stay. Check-in time begins at 02:00 PM, allowing you to settle in and start your Beijing adventure at your own pace. The hotel's attentive and professional staff are always on hand to assist you with any requests or inquiries, ensuring a seamless check-in experience.
With a check-out time of 12:00 PM, guests can enjoy a leisurely morning before bidding farewell to this luxurious haven. Take your time to savor a delicious breakfast at one of the hotel's dining venues, or simply indulge in a few extra moments of relaxation in the comfort of your well-appointed room.
Nikko New Century Hotel boasts a total of 659 elegantly designed rooms and suites, each offering a haven of tranquility amidst the bustling city. The hotel's rooms are thoughtfully furnished with modern amenities and stylish decor, ensuring a comfortable and enjoyable stay for every guest. Whether you choose a Deluxe Room, Executive Suite, or one of the hotel's luxurious themed suites, you can expect nothing less than the utmost comfort and sophistication.
Families traveling with young children will be pleased to know that Nikko New Century Hotel welcomes little ones with open arms. The hotel's child policy allows children between the ages of 3 to 5 to stay free of charge, making it an ideal choice for families looking for a memorable and hassle-free vacation experience.
Experience the epitome of luxury and convenience at Nikko New Century Hotel, where exceptional service, elegant accommodations, and a prime location combine to create an unforgettable stay in Beijing, China.
Unwind and Indulge: Nikko New Century Hotel's Premier Entertainment Facilities
At Nikko New Century Hotel in Beijing, China, guests can look forward to a multitude of exciting entertainment options right at their fingertips. Whether you're in the mood for shopping, unwinding with a drink, or experiencing the vibrant nightlife, this hotel has it all.
Indulge in a retail therapy session at the hotel's exclusive shops, where you can find a wide range of luxury goods and souvenirs to take home as a memento of your stay. For a more lively evening, head to the hotel's bar, where you can sip on expertly crafted cocktails and enjoy a relaxed atmosphere.
If you're in the mood to dance the night away, the hotel's nightclub is the perfect destination. With a vibrant ambiance and an impressive lineup of DJs, it's the ultimate spot to let loose and have a memorable night out.
For those seeking relaxation and pampering, the hotel offers a salon, massage services, and a luxurious spa. Unwind with a rejuvenating massage, indulge in a beauty treatment, or take a dip in the sauna or steam room for the ultimate relaxation experience.
Additionally, the hotel features a gift and souvenir shop, where you can find unique and locally made products to bring back as gifts for loved ones or as a reminder of your unforgettable stay at Nikko New Century Hotel. With its array of entertainment facilities, this hotel ensures that every guest's stay is both enjoyable and unforgettable.
Stay Active at Nikko New Century Hotel's Impressive Sports Facilities
Nestled in the heart of Beijing, Nikko New Century Hotel offers an array of exceptional sports facilities, ensuring that guests can stay active and energized throughout their stay. Whether you're a fitness enthusiast or simply looking to unwind, the hotel's sports facilities are designed to cater to all your needs.
Dive into the refreshing waters of the indoor pool, where you can swim a few laps or simply relax and soak in the serene ambiance. The pool area is beautifully designed, with ample natural light and comfortable loungers, creating the perfect setting for a rejuvenating swim.
For those who prefer a more intense workout, the fully-equipped fitness center is at your disposal. With state-of-the-art equipment and a range of cardiovascular and strength training machines, you'll have everything you need to maintain your fitness routine. The fitness center also offers personal trainers to provide guidance and support, ensuring you make the most of your workout.
If tennis is your game, you'll be delighted to discover the hotel's well-maintained tennis courts. Challenge a friend or engage in a friendly match, as you enjoy the fresh air and picturesque surroundings. The courts are equipped with high-quality surfaces and professional-grade equipment, guaranteeing a memorable tennis experience.
At Nikko New Century Hotel, staying active has never been easier. Whether you're an avid swimmer, a fitness enthusiast, or a tennis lover, the hotel's sports facilities will exceed your expectations, providing an unforgettable experience for guests of all ages and fitness levels.
Convenience at Its Finest: Nikko New Century Hotel's Impressive Facilities
Nikko New Century Hotel in Beijing, China, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can enjoy a delicious meal or a refreshing beverage at any time of the day or night, right in the comfort of your own room. The hotel also provides laundry service, allowing you to keep your clothes fresh and clean throughout your stay.
For added convenience, Nikko New Century Hotel offers safety deposit boxes to keep your valuables secure, as well as a helpful concierge service to assist you with any inquiries or requests. Stay connected with the complimentary Wi-Fi available in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work.
Additionally, the hotel features a designated smoking area for smokers, ensuring a comfortable environment for all guests. For your shopping needs, there is a convenience store on-site, where you can find a variety of essential items. With daily housekeeping, express check-in/check-out services, and luggage storage facilities, Nikko New Century Hotel goes above and beyond to provide a seamless and convenient experience for its guests.
Convenient Transport Facilities at Nikko New Century Hotel
Nikko New Century Hotel in Beijing, China, offers a range of convenient transport facilities to ensure a seamless and hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, allowing you to relax and enjoy a comfortable journey from the moment you land. Whether you're a first-time visitor or a seasoned traveler, the hotel's tour desk is ready to assist you in organizing exciting sightseeing excursions and cultural experiences around the city.
Parking is made easy at Nikko New Century Hotel, with a spacious car park available for guests. However, it's important to note that car park charges are applied. If you're planning to explore Beijing independently, the hotel's ticket service can help you secure tickets to popular attractions and events, ensuring you don't miss out on any of the city's highlights. With these comprehensive transport facilities, Nikko New Century Hotel goes above and beyond to make your stay in Beijing as convenient and enjoyable as possible.
Unwind in Comfort and Style at Nikko New Century Hotel
At Nikko New Century Hotel, we prioritize your comfort and satisfaction. Our rooms are equipped with a range of modern amenities to ensure a relaxing and enjoyable stay. Step into our well-appointed rooms and experience the ultimate in luxury and convenience.
Each room at Nikko New Century Hotel features air conditioning, allowing you to maintain your preferred temperature throughout your stay. Wrap yourself in plush bathrobes and unwind after a long day of exploring the vibrant city of Beijing. Stay updated with the latest news by enjoying a complimentary daily newspaper. For your entertainment, we offer in-house movies, so you can relax and enjoy a movie night in the comfort of your room.
We understand the importance of looking your best, even while traveling. That's why we provide a hair dryer in every room, ensuring that you can style your hair effortlessly. Catch up on your favorite shows on the television, or stay connected with the world using the satellite/cable TV. Quench your thirst with refreshments from the mini bar, or indulge in a movie marathon with our satellite/cable TV. With these exceptional room facilities, Nikko New Century Hotel guarantees a memorable and comfortable stay for all guests.
Indulge in a Gastronomic Delight at Nikko New Century Hotel
At Nikko New Century Hotel in Beijing, China, guests are treated to a range of exceptional dining options. Whether you prefer to dine in the comfort of your room or enjoy a meal in a stylish restaurant setting, this hotel has it all. With 24-hour room service, you can satisfy your cravings at any time of the day or night. The dedicated staff will ensure that your meal is delivered promptly and prepared to perfection, allowing you to indulge in a gastronomic delight without leaving the comfort of your room.
For a more casual dining experience, head to the hotel's coffee shop. Here, you can savor a cup of freshly brewed coffee or tea, accompanied by a delectable selection of pastries and snacks. The cozy ambiance and friendly service make it the perfect spot to relax and unwind.
If you prefer a more formal setting, the hotel's restaurant offers a diverse menu that caters to all tastes. From authentic Chinese cuisine to international dishes, every palate is catered to. Whether you're in the mood for a hearty breakfast, a leisurely lunch, or an elegant dinner, the restaurant provides a memorable dining experience. With daily housekeeping, you can rest assured that the dining facilities are always kept clean and hygienic, allowing you to enjoy your meal in a comfortable and inviting environment.
Luxurious and Spacious Rooms at Nikko New Century Hotel
Indulge in the ultimate comfort and luxury at Nikko New Century Hotel in Beijing, China. With a variety of room types to choose from, you are guaranteed to find the perfect accommodation that suits your needs and preferences.
Experience pure opulence in the Deluxe Queen Room, featuring a spacious 42 square meters of elegantly designed space and a plush King bed. For those traveling with a companion, the Deluxe Twin Room offers the same generous size and comfort, with two cozy Single beds.
For a truly exceptional stay, the Executive Superior room awaits you. Boasting a generous 42 square meters of space and a luxurious King bed, this room is perfect for discerning travelers who seek the utmost in comfort and style.
Booking your stay at Nikko New Century Hotel on Agoda ensures that you not only get the best prices available but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make your reservation with just a few clicks. So why wait? Book your dream room at Nikko New Century Hotel now and treat yourself to an unforgettable stay in Beijing.
Explore the Vibrant Neighborhood of Beijing Exhibition Center & Xizhimen
Located in the heart of Beijing, the Nikko New Century Hotel offers easy access to the bustling neighborhood of Beijing Exhibition Center & Xizhimen. This vibrant area is known for its rich history, cultural attractions, and modern amenities, making it the perfect destination for both business and leisure travelers.
Beijing Exhibition Center, situated just a short distance from the hotel, is a prominent venue for exhibitions, trade shows, and conferences. Here, visitors can immerse themselves in the latest trends and innovations across various industries. With its state-of-the-art facilities and impressive exhibition spaces, the center attracts a diverse range of events throughout the year.
Xizhimen, on the other hand, is a lively commercial and transportation hub that offers a myriad of shopping, dining, and entertainment options. From high-end boutiques to local markets, visitors can indulge in a shopping spree and find unique souvenirs to take home. Food enthusiasts will be delighted by the wide array of restaurants, serving both traditional Chinese cuisine and international flavors. Additionally, Xizhimen is well-connected to other parts of the city, making it convenient for travelers to explore Beijing's iconic landmarks and cultural sites.
Whether you're attending an event at the Beijing Exhibition Center or simply looking to explore the vibrant neighborhood of Xizhimen, the Nikko New Century Hotel serves as an ideal base for your adventures. With its comfortable accommodations, superb amenities, and convenient location, this hotel ensures a memorable stay in Beijing.
Convenient Transportation from Beijing Airports to Nikko New Century Hotel
Nestled in the bustling district of Beijing Exhibition Center & Xizhimen, Nikko New Century Hotel offers a convenient and comfortable stay for travelers visiting the capital city of China. When it comes to reaching the hotel from the nearby airports, there are several transportation options available.
For travelers arriving at Beijing Capital International Airport (PEK), the most convenient way to reach Nikko New Century Hotel is by taking a taxi or a private car. The journey from the airport to the hotel takes approximately 40 minutes, depending on the traffic conditions. Taxis are readily available outside the airport terminals, and it is recommended to use the official taxi queue to ensure a safe and reliable ride.
Alternatively, for a more budget-friendly option, travelers can take the Airport Express Line from Beijing Capital International Airport to Dongzhimen Station. From there, they can transfer to Line 2 of the Beijing Subway and take a direct train to Xizhimen Station, which is just a short walk away from the hotel. This option is not only cost-effective but also allows travelers to experience the efficient public transportation system of Beijing.
For those arriving at Beijing Daxing International Airport (PKX), the most convenient way to reach Nikko New Century Hotel is also by taking a taxi or a private car. The journey from the airport to the hotel takes approximately 1 hour, depending on the traffic conditions. Taxis are available outside the airport terminals, and it is advisable to use the official taxi queue for a hassle-free ride.
With its strategic location and easy access to transportation, Nikko New Century Hotel is an ideal choice for both business and leisure travelers visiting Beijing. The hotel offers comfortable rooms, modern amenities, and excellent service, ensuring a pleasant stay in the heart of the city.
Explore the Vibrant Surroundings of Nikko New Century Hotel
Nikko New Century Hotel is ideally situated amidst a plethora of exciting landmarks and attractions, making it the perfect base for exploring Beijing's vibrant cityscape. Just a stone's throw away from the hotel, you will find the renowned Beijing Zoo, home to a diverse collection of animals from around the world. Take a leisurely stroll through the zoo's lush gardens and marvel at the majestic lions and tigers in Lion and Tiger Mountain.
For those looking to indulge in some retail therapy and culinary delights, MinZu CanYin Jie is a bustling street lined with an array of restaurants serving delectable Chinese cuisine. Immerse yourself in the local culture as you savor authentic dishes and explore the vibrant atmosphere of this popular dining destination.
History enthusiasts will be captivated by the nearby Foreign Research Building, a significant architectural landmark that showcases the city's rich heritage. Marvel at the intricate details of the building's design and learn about its historical significance.
Nature lovers can also venture to the picturesque Changchuntang, a serene oasis nestled amidst the bustling city. Take a peaceful walk along the tranquil pathways, surrounded by lush greenery and blooming flowers.
With its prime location, Nikko New Century Hotel offers easy access to a multitude of attractions, including the Beijing Meteorological Bureau, Beijing Planetarium, Beijing Dance Academy, The People's Hospital, and the National Library. Whether you are seeking cultural experiences, culinary delights, or natural beauty, the hotel's surroundings have something to offer for everyone.
Convenient Public Transport Stations near Nikko New Century Hotel
Located in the heart of Beijing, Nikko New Century Hotel offers easy access to several public transport stations. Just a short walk away, guests will find themselves near Erligou Subway Station, Xinjiekou Subway Station, Beijing North, Baishiqiao South Subway Station, Cishousi Subway Station, Beijing Zoo Subway Station, Weigongcun Subway Station, Huayuanqiao Subway Station, Xizhimen Subway Station, and Chedaogou Subway Station.
Erligou Subway Station and Xinjiekou Subway Station are both within walking distance, providing convenient access to the city's most popular attractions and business districts. Beijing North Station is also nearby, making it easy for guests to explore other cities in China. For those who wish to explore the city's cultural and historical sites, Baishiqiao South Subway Station, Cishousi Subway Station, and Beijing Zoo Subway Station are all within close proximity to the hotel. Additionally, the Weigongcun Subway Station, Huayuanqiao Subway Station, Xizhimen Subway Station, and Chedaogou Subway Station provide easy connections to other parts of the city, allowing guests to explore Beijing with ease.
Diverse Dining Options Just Steps Away
When it comes to dining options, Nikko New Century Hotel is surrounded by a plethora of choices. Just a stone's throw away, you'll find Dawanzhang Ramen (Beijing TV Station), a popular spot known for its delectable bowls of authentic ramen. For those craving traditional Chinese cuisine, JiaXiuLou Yuan Restaurant offers a wide array of dishes bursting with flavors. Future Shijie is the perfect place for those seeking a fusion of Chinese and Western flavors, while Lurenjia specializes in mouthwatering local delicacies. If you're in the mood for a quick caffeine fix, Starbucks (Xizhimen) is conveniently located nearby. For a hotpot experience like no other, ShuGuo Hui Hotpot is a must-visit. He Le Bian Dang (WanLiu) is a great choice for those looking for tasty and affordable boxed meals. MaLa TuTou is a hidden gem for spicy food enthusiasts, while STAY Beijing offers a modern twist on international cuisine. Lastly, Fu Cheng FeiNiu (XiZhiMen Jia Mao) is a favorite among locals, serving up delicious grilled dishes. With such a diverse range of dining options just steps away, guests at Nikko New Century Hotel will be spoilt for choice.
Shop 'til you drop at Nikko New Century Hotel's surrounding shopping landmarks
Located in the heart of Beijing, Nikko New Century Hotel offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find the National Museum of Classic Books, where you can explore a vast collection of ancient texts and manuscripts. For those looking for a unique shopping experience, Tebiete Mall Zoo is also nearby, offering a range of specialty stores and boutiques. If you're in need of electronics or home appliances, GOME Fangyuan Shop is just a stone's throw away. And for fashion enthusiasts, Jinkaili Germany International Clothing Wholesale Market is a must-visit, offering a wide selection of trendy clothing at affordable prices. With these shopping landmarks right at your doorstep, Nikko New Century Hotel is the perfect choice for shopaholics and history buffs alike.
Affordable Luxury at Nikko New Century Hotel in Beijing
Experience the perfect blend of luxury and affordability at Nikko New Century Hotel in Beijing. With an average room price of just $109, this hotel offers exceptional value for money compared to the city's average rate of $106. Located in the heart of Beijing, this 5-star hotel provides a haven of comfort and style for both leisure and business travelers.
Step into the elegant and spacious rooms at Nikko New Century Hotel and be greeted by a soothing ambiance and modern amenities. Each room is tastefully decorated with a touch of traditional Chinese elements, creating a serene and inviting atmosphere. From plush bedding to state-of-the-art technology, every detail has been carefully curated to ensure a comfortable stay.
Indulge in the hotel's extensive range of facilities, including a fitness center, spa, and indoor pool, perfect for unwinding after a long day of exploring the city. With multiple dining options available, guests can savor a variety of culinary delights, from authentic Chinese cuisine to international favorites.
Whether you're visiting Beijing for business or leisure, Nikko New Century Hotel offers exceptional value for money without compromising on quality. Book your stay today and experience luxury at an affordable price.
Exceptional Service and Assistance from Floor Manager Bruce
At Nikko New Century Hotel in Beijing, China, guests are treated to exceptional service and assistance from the floor manager, Bruce. One delighted guest mentioned that Bruce went the extra mile to secure a taxi during a busy morning time. This level of dedication and helpfulness is truly commendable and sets the hotel apart from others. Whether it's arranging transportation or providing recommendations for local attractions, guests can rely on the attentive and friendly staff at Nikko New Century Hotel to make their stay a memorable one.
A Delightful Stay at Nikko New Century Hotel
Nestled in the heart of Beijing, Nikko New Century Hotel offers a delightful stay for travelers seeking comfort, convenience, and impeccable service. With an overall rating of 7.2, this hotel has received positive customer reviews that highlight its exceptional value and comfortable accommodations.
One of the standout features of Nikko New Century Hotel is its excellent value for money. With a rating of 7.1 for value, guests have praised the hotel for its affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel offers exceptional value with its well-appointed rooms and top-notch amenities.
In addition to its value, Nikko New Century Hotel also excels in providing a comfortable stay. With a rating of 7.5 for comfort, guests have raved about the plush beds, cozy interiors, and spacious rooms. After a long day of exploring the vibrant city of Beijing, you can unwind and relax in the comfort of your room, ensuring a restful night's sleep.
Furthermore, the staff at Nikko New Century Hotel have received accolades for their performance, with a rating of 7.2. Guests have praised the friendly and attentive staff who go above and beyond to ensure a memorable stay. Whether it's assisting with sightseeing recommendations or addressing any concerns, the hotel staff's dedication to customer satisfaction is truly commendable.
Overall, Nikko New Century Hotel is a top choice for travelers looking for a delightful stay in Beijing. With its excellent value, comfortable accommodations, and attentive staff, this hotel guarantees a memorable experience for all guests.
Very good7.0
Facilities
Very good7.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In accordance with the requirements of Beijing Municipality's Regulations on Domestic Waste Management, hotel rooms and restaurants will no longer provide disposable guest supplies actively from May 1, 2020.
The fitness and recreation center is closed till further notice.
Hotel guest has to provide room number in advance to front desk then can join CNY 60 per day parking fee benefit, one room only can have this benefit for one car.
Provided by verified guests of
Very good
Show reviews that mention
400 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Good location ”
The hotel is quite and convenient to transport, very clean, comfortable bed. Bathroom shorts of hanger, don't know where to put the clothes.
很推荐一住的酒店”
地理位置非常好,地铁公交很方便。从进门入住开始就非常暖心。记得叫王忻的前台工作人员热情周到,耐心细致办理入住,解达我的问题。客房的高娜也是服务周到,, 我们一家都非常满意。下次还住新世纪。
dirty”
super old and dirty
Acceptable”
1)Slow reception staff 2)I booked 2 rooms with me and my grandchildren (2 people) 3)I was on the 23rd floor and the grandson room was different on the 22nd floor 4)The hot water in the bath in my room did not come out smoothly (It took a long time until the hot water accumulated in the bath n 5)The lowest level I have used at Nikko Hotels I don't want to use it again 5 5) 2)I booked 2 rooms with me and my grandchildren (2 people)
The bathroom taps were rusty”
We were sleeping in on Sunday morning, and could not answer the doorbell immediately, and to my horror, a staff just opened up our door and walked straight in!!!!