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One&Only Desaru Coast
Rainforest Junior Suite King - Guestroom, One&Only Desaru Coast in Desaru
Swimming pool, One&Only Desaru Coast in Desaru
Lobby, One&Only Desaru Coast in Desaru
Beach, One&Only Desaru Coast in Desaru
Beach, One&Only Desaru Coast in Desaru
Swimming pool, One&Only Desaru Coast in Desaru

Removed from saved list

8.9

Excellent

530 reviews

530 reviews

View4
Housekeeping3
Food & Dining2
See map
See map

8.8

Excellent

Location rating score

Excellent location - 750 meters to the beach
Parking
FREE
Nearby landmarks
Desaru Beach 750 m
The Els Club Desaru Coast - Ocean Course 900 m
Desaru Coast Adventure Waterpark 1.6 km
First Aid Room 1.7 km
Tanjung Penawar 2.8 km
Tunamaya Beach & Spa Resort 3.6 km
Fisherman Museum (Muzium Nelayan) 4.1 km
Sand & Sandals Resort & Spa 4.2 km
Desaru Fruit Farm 5.5 km
Sebana Golf Resort 6.0 km
2022

One&Only Desaru Coast

Persiaran Damai, Desaru Coast, Desaru Beachfront, Desaru, Malaysia, 81930 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Desaru Beachfront part of Desaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nelayan Seafood by the Coast. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Desaru every 4 minutes on Agoda.com
Value for money8.3
Location rating8.8

Rooms available at One&Only Desaru Coast

Villa One
...
  • Beach view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Rainforest Grand Pool Suite
...
  • Room size: 300 m²/3229 ft²
  • Nature view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Ocean Grand Suite
...
  • Room size: 210 m²/2260 ft²
  • Ocean view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Ocean Junior Suite King
...
  • Room size: 105 m²/1130 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Front Junior Suite King
...
  • Room size: 105 m²/1130 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rainforest Junior Suite King
...
  • Room size: 105 m²/1130 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Rainforest Grand Pool Suite - Malaysian Resident Offer
...
  • Room size: 300 m²/3229 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Ocean Front Junior Suite King - Malaysian Resident Offer
...
  • Room size: 105 m²/1130 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Ocean 2 Bedroom Grand Suite
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Ocean Junior Suite King - Malaysian Resident Offer
...
  • Room size: 105 m²/1130 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does One&Only Desaru Coast have bars on the premises?

Enjoy your vacation the greatest way possible with One&Only Desaru Coast's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

What are the property's policies for children's bedding at One&Only Desaru Coast?

One&Only Desaru Coast's policy regarding children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What payment options are supported at One&Only Desaru Coast?

Enjoy the convenience of easy payment at One&Only Desaru Coast which supports up to 6, with payment card options such as MasterCard, Cash, UnionPay, American Express, and Visa.

What is the verified guest review consensus about One&Only Desaru Coast's view?

67.0% of our past customer critiques have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for One&Only Desaru Coast down in the review section.

What is the typical rating that verified Solo travelers' have given to One&Only Desaru Coast?

Verified solo travelers that have stayed at this property have given One&Only Desaru Coast an average rating of 9.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to One&Only Desaru Coast?

Past couple travelers that have stayed at this property have given One&Only Desaru Coast an average rating of 8.9. You can look up on more detailed customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to One&Only Desaru Coast?

Past families with young children that have stayed at this property have given One&Only Desaru Coast an average rating of 8.9. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about One&Only Desaru Coast?

Verified local visitors that have stayed at this property have given One&Only Desaru Coast an average rating of 9.0. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.

Is breakfast offered at One&Only Desaru Coast?

Start your days right, with the continental breakfast options made available at One&Only Desaru Coast.

See map

Explore the neighborhood

What people love about One&Only Desaru Coast

  • 10

    Exceptional
    Staff 

    "The facilities are clean and staff were accommodating."

    Suzieyati

    |

    July 17, 2023

  • 10

    Exceptional
    Cleanliness

    "Place is clean."

    chloe

    |

    September 21, 2022

  • 9.6

    Exceptional
    Staff 

    "Great location, staff and service."

    Jay

    |

    November 27, 2022

Overall rating:

8.9

Excellent
530 reviews
Cleanliness
9.3
Facilities
9.2
Location
8.8
Read all reviews >
What travelers say they love:
Its an exceptional experience from the moment the gate opene...
Nadiah from Singapore
Family with young children
More about One&Only Desaru Coast

More about One&Only Desaru Coast

One&Only Desaru Coast

Get into the excitement of all great offerings in Desaru as well as its surrounding adventures with a stay at One&Only Desaru Coast.
One&Only Desaru Coast provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. Parking is available and free, provided by the resort for guests with their own transportation.
While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort even offers a fireplace for a warm atmosphere on chilly nights. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at One&Only Desaru Coast include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. One&Only Desaru Coast also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Resort's host of recreational offerings ensures you have plenty to do during your stay. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon and spa. The many offerings at One&Only Desaru Coast ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at One&Only Desaru Coast gives you a great reason to spend more time in your swimsuit. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, non-motorized water sports and wind surfing. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table, yoga room and tennis court in the resort.
Have some relaxing fun with family and friends at the library. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

Show less

Amenities and facilities

Exceptional
Facilities

9.2

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hiking
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Concierge
  • Desk
  • Electric kettle
  • Extra long bed
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Free welcome drink
  • Fruits/snacks
  • Ground floor available
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Outdoor furniture
  • Private bathroom
  • Private pool
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Window

Location

Persiaran Damai, Desaru Coast, Desaru Beachfront, Desaru, Malaysia, 81930
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)130 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of restaurants3
  • Number of rooms 44

Property announcements

Children up to 4 years old sharing a room with parents on existing bed stay and dine free of charge.
Children from 4 to under 12 years old share a room with parents on existing bed stay and dine free of charge based on the Kid’s menu.
Children must be accompanied by their parents when dining in the Food & Beverage outlets.
If an extra bed is required for the child, an additional cost of RM 730nett (price including taxes) per child per night will apply.
An additional cost of RM 730nett (price including taxes) per person per day will apply for children 12 years and above or an adult sharing.

A mandatory New Year’s Eve Gala Dinner supplement will apply to all guests on 31 December 2022.

12 years old and above: RM1,855nett (RM 1750+per person)
Children 4 to 12 years old: RM928nett (RM 875+ per child)

For all extra-bed, the extra person shall contact the property directly, the same goes for the NYE Gala Dinner will be charged upon check-in. Rates are excluded from the above-mentioned.

All prices are subjected to 6% Sales & Service Tax (SST) and any government prevailing taxes

A mandatory dining supplement for the New Year's Eve Gala Dinner applies and is required to be paid to the resort directly. Rates exclude beverages and are subject to 6% SST per person:

New Year’s Eve Dinner - 31 December 2023 Adults (Ages 12 and above): MYR 1,925+ Children (Ages 5 to 11): MYR 965+ Complimentary for children under 4

Reviews of One&Only Desaru Coast from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.3
Facilities9.2
Location8.8
Service9.3
Value for money8.3
High score for Desaru
Rating
9+ Exceptional (66)
8-9 Excellent (9)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (10)
Time of the year
Mar - May (32)
Jun - Aug (22)
Sep - Nov (16)
Dec - Feb (25)
Showing 95 verified guest comments
12345
10.0
Exceptional
Joshua from Malaysia
Couple
Ocean Junior Suite King
Stayed 1 night in May 2022

A dream holiday”

We just booked for a one night stay given the per night stay was expensive plus Desaru was new to us. It was really an amazing getaway for us because of two important thing... The breathtaking view of the property, rainforest and unpolluted sea and secondly the homely feeling because of the way we were treated by O&O staffs, simply magic! Cleanliness was the chart topper-Super clean. Above all the second day mostly was spent at Amber beach club within the property and it was the most beautiful experience by the pool and enjoying the swim at the beach. Food was great! Worth the money spent and above all my wife really loved the ambience and privacy of the suite. You should give it a try!

Reviewed May 24, 2022

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Dear Joshua, We truly appreciate you taking the time to leave us this beautiful recommendation, Joshua. We are pleased that you had such a great experience with us! We look forward to welcoming you again in the near future and making your stay even more amazing in any way we can! Kind Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded May 25, 2022
One&Only Desaru Coast
10.0
Exceptional
Nadiah from Singapore
Family with young children
Rainforest Junior Suite King
Stayed 2 nights in September 2022

Exceptional”

One & Only Desaru Coast truly live up to its name. Its an exceptional experience from the moment the gate opened for us. Great hospitality from all the staffs, amazing amenities provided in the suite, and anywhere you go within OODC vicinity, delicious spread of breakfast, fantastic facilities. We are a family of 3, with a 4 yo. We had him play at the Kids Only Club with reliable counsellors there to play and care for your child, while we occupy ourselves with adult activities not far from the Kids Only club - there's variety of activities for everyone, literally - all activities are very well equipped even provided water and towels. We would definitely love to return back to OODC. Thank you for the great 3D2N stay!

Reviewed September 13, 2022

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Dear Nadiah, Thank you for sharing the details of your excellent stay. From your villa’s amenities to the island’s many excursions, it sounds like you were able to enjoy all that the Desaru Coast have to offer during your visit. We are committed to creating an unforgettable experience for each and every guest, so it’s wonderful to hear that your getaway was everything you hoped for and more. We look forward to welcoming you back soon! Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded September 14, 2022
One&Only Desaru Coast
10.0
Exceptional
KHALID from Malaysia
Family with young children
Ocean Front Junior Suite King
Stayed 1 night in August 2022

Very Nice Place and Landscape, But Dirty Beach”

The place is luxurious. You'll feel like you don't want to get out of the room. Suitable place to unwind/relax. Amazing food too! Everything is great. However, if you come for the beach, you might be disappointed as the beach is not that clean. Lots of rubbish and smelly too. Thank you.

Reviewed September 05, 2022

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Dear KHALID, Thank you for taking the time to review us following your recent visit and we appreciate your feedback. We are happy to hear that you enjoyed the suite and appreciated the dining offerings! Regrettably there are some expectations that we could not meet, we sincerely apologise for the inconveniences you have brought to our attention with regards to the cleanliness of the beach. We have communicated your feedback to our team and we will adhere to the highest levels of cleanliness across all aspects of the resort. We strive to achieve operational excellence and top hygiene standards for our resort, and do hope to restore your trust and confidence in us. Thank you! Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded September 12, 2022
One&Only Desaru Coast
10.0
Exceptional
chloe from Singapore
Couple
Rainforest Junior Suite King
Stayed 2 nights in September 2022

One of the best staycation”

Staffs were super welcoming & friendly. Place is clean. Foods were good especially HOSHI!!!! Must try. The beach area were rather quiet but overall a pleasant stay! Thank you!

Reviewed September 21, 2022

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Dear Chloe, We are delighted our staff could make your stay and meal a memorable one. Thank you for visiting and we look forward to welcoming you back again soon! Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded September 22, 2022
One&Only Desaru Coast
9.6
Exceptional
Gahthan from Maldives
Family with young children
Ocean Front Junior Suite King
Stayed 2 nights in December 2022

Mother daughter trip”

Last minute trip with my special needs daughter so was a bit apprehensive about accessibility and going without support. Very well maintained and the most tranquil architecture blended in with nature. The resort went above and beyond and made our first trip just the two of us a very memorable one. Specially the spa, one of the best massages I’ve had and very accommodating and helpful as I had to go with my 4 yr old. One small hiccup right at the end with a food order and a bit delayed with getting the bill ready for check out when requested in advance, didn’t expect that. But will definitely recommend and will visit again as a family

Reviewed December 09, 2022

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Dear Gahthan, Thank you for writing such a wonderful review. It is such a delight to see that you enjoyed your stay at our little slice of paradise. The dedicated team at One&Only Desaru Coast always strives to deliver the most exceptional of experiences for every guest and I am glad to see that you took back fond memories. We appreciate your words of praise and look forward to having the pleasure of hosting you again soon. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded December 12, 2022
One&Only Desaru Coast
10.0
Exceptional
jasmin from Malaysia
Couple
Ocean Front Junior Suite King
Stayed 1 night in July 2022

One of the best five stars hotel ”

If you’re looking a five star services by five star hotel that worth the money, here it is one of them. Very friendly and helpful staff. Be it from the receptionist, each and every waitress and staff at facilities, the hotel manager and the chef. Will definitely come again one day. Thank you One and Only Desaru.

Reviewed July 16, 2022

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Dear Jasmin, Thank you for taking the time to send this feedback. It’s wonderful to see that your vacation at One&Only Desaru Coast was up to expectations and we are glad you chose to spend time with us. Importantly, we value your comments regarding the genuine hospitality and attentive service of our hosts. We shall ensure your kind recognition is shared with them. Once again, thank you for your positive feedback and we look forward to welcoming you back in a not too distant future! Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded July 19, 2022
One&Only Desaru Coast
9.6
Exceptional
Shang from Singapore
Couple
Ocean Front Junior Suite King
Stayed 1 night in April 2022

Luxurious Escapade”

A very luxurious, exclusive, spacious, comfortable resort. The resort is very well designed, with due consideration in preserving the original vegetation on site, which is a huge plus point. Very nice main pool, which extends towards the beach into lush vegetation. The beach club has a great vibe and sits right in front of a fantastic beach. The villa suite is very spacious, in particular, the bathroom and bathtub are very nice indeed. Staff are very friendly and willing to help, service is great but not impeccable, as there are minor shortcomings (eg forgetting orders). Overall, awesome experience, but as a luxury resort one ponders some policy decisions, such as non open bar in the villa as well as the extremely exorbitant prices on foods and drinks (even for a luxury resort).

Reviewed April 20, 2022

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Dear Shang, Thank you for taking the time to review us in Agoda following your recent visit and we appreciate your feedback. I am happy to hear that you enjoyed the destination's wanderlust experience. Regrettably, there are some expectations that we could not meet, I have addressed your comments to our team in order to take the necessary steps to meet service excellence and ensuring that all our guests leave our resort having experienced true One&Only Moments. Thank you. Best Regards One&Only Desaru Coast

Responded April 27, 2022
One&Only Desaru Coast
10.0
Exceptional
Florian from Singapore
Family with young children
Rainforest Junior Suite King
Stayed 2 nights in January 2023

Too easy”

Great place, service and location. Could not fault it.

Reviewed February 03, 2023

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Dear Florian, We truly appreciate the kind review, Florian! We are glad you had a wonderful time with us during your stay. Thank you for visiting and we look forward to welcoming you back again soon! Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded February 08, 2023
One&Only Desaru Coast
10.0
Exceptional
Boren from Singapore
Couple
Ocean Junior Suite King
Stayed 1 night in February 2023

Best hotel stay”

Truly amazing stay and impeccable service

Reviewed February 08, 2023

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Dear Boren, Thank you very much for sharing such positive feedback on your recent stay. We hope to see you again in the future! Thank you for sharing this glowing recommendation. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded February 08, 2023
One&Only Desaru Coast
10.0
Exceptional
Muhannad from Malaysia
Couple
Ocean Junior Suite King
Stayed 1 night in September 2022

Exceptional”

love the place.. have 2 pool & 2 beaches.. staff verry friendly.. breakfast delicious.. room superb! Will come again soon.. Thank You O&O..

Reviewed September 18, 2022

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Dear Muhannad, We are humbled by your kind words, Muhannad. We hope your time with us was unforgettable. Thank you for sharing this glowing recommendation. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded September 19, 2022
One&Only Desaru Coast
10.0
Exceptional
Noor from Malaysia
Couple
Ocean Junior Suite King
Stayed 2 nights in June 2022

Super 🌟🌟🌟🌟🌟”

I have nothing but praises to sing. I love the hotel concept, the wide spaces in our room. The plunge pool, the food, the spa, the pool and the whole staff. It was an amazing experience and I would definitely come back

Reviewed June 28, 2022

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Dear Noor, We are humbled by your kind words! We hope your time with us was unforgettable. Thank you for sharing this glowing recommendation and we look forward to welcoming you back again soon! Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded June 29, 2022
One&Only Desaru Coast
9.6
Exceptional
Sue from Singapore
Couple
Ocean Junior Suite King
Stayed 3 nights in December 2022

Relaxing stay over the Christmas break”

Top notch accommodation, facilities and food. And the transfer service with the Tesla Model X was an added bonus. Thanks to Jerome and his team for a wonderful and relaxing Christmas break.

Reviewed December 30, 2022

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Hi Sue, Thank you for taking the time to send this feedback. It’s wonderful to see that your vacation at One&Only Desaru Coast was up to expectations and we are glad you chose to spend time with us. We appreciate your words of praise and look forward to having the pleasure of hosting you again soon. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded January 02, 2023
One&Only Desaru Coast
10.0
Exceptional
seong from Malaysia
Family with young children
Stayed 1 night in April 2021

A wonderful stay”

We had a wonderful stay at the resort. The resort is very thoughtful to have prepared almost all the necessary things when we said we are bringing a baby with us. Like bottle steriliser milk warmer. Staff are a very friendly and pay attention to our needs. Would definitely go back there again when there is a chance.

Reviewed April 21, 2021

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Thank you for writing such a lovely review Seong! We are committed to creating an unforgettable experience for each and every guest, so it’s wonderful to hear that your family getaway was everything you hoped for and more. We look forward to hosting you again for many more magical memories to come.

Responded April 22, 2021
One&Only Desaru Coast
10.0
Exceptional
Massumi from Malaysia
Family with teens
Rainforest Junior Suite King
Stayed 1 night in March 2021

The best resort in Johor!”

We had a wonderful time during our stay in One&Only Desaru Resort. The staff were warm & friendly, the facilities meet the expectation for the value of the amount paid. Totally recommended & definitely will come back for the experience! And the food! ❤️

Reviewed March 28, 2021

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Thank you for writing such a fantastic review Massumi! It’s wonderful to see that your vacation at our tropical sanctuary was up to expectations and we are glad you chose to spend time with us. We value your comments regarding the dining experiences and genuine hospitality of our devoted team members. We look forward to hosting you again for many more magical memories to come.

Responded April 09, 2021
One&Only Desaru Coast
10.0
Exceptional
Kwan from Malaysia
Couple
Rainforest Junior Suite King
Stayed 1 night in July 2022

2D1N STAY ”

Amazing stay with variety facilities such as pool, table tennis, tennis and many more! Staff is extremely friendly!

Reviewed July 25, 2022

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Dear Kwan, Thank you for writing such a wonderful review. It is such a delight to see that you experienced the perfect vacation in our little slice of paradise. We appreciate your words of praise and look forward to having the pleasure of hosting you again soon. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded July 27, 2022
One&Only Desaru Coast
10.0
Exceptional
RAFIDAH from Malaysia
Family with young children
Ocean Front Junior Suite King
Stayed 1 night in September 2022

Paradise!”

Food was superb. View was great, everything was awesome!

Reviewed October 10, 2022

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Dear Rafidah, We truly appreciate you taking the time to leave us this beautiful recommendation, we look forward to welcoming you for another unforgettable getaway. Best Regards, Jerome Pichon General Manager, One&Only Desaru Coast

Responded October 13, 2022
One&Only Desaru Coast
8.8
Excellent
Emily from Malaysia
Couple
Ocean Front Junior Suite King
Stayed 3 nights in February 2022

Higher category rooms are not worth it; the cheapest rooms are beautiful”

The property is a gorgeous sight. It is absolutely stunning though there’s isn’t much of a beach. I didn’t realise that every room would have it’s own private pool. We decided to pay extra to get an oceanfront view. Suite 16 was what we were allocated and the view was 85% trees with 15% ocean. The title and photos on the website are misleading. Should’ve been something along the lines of “ocean front with garden and partial sea view”. Almost all the rooms next to us were also empty so I’m not sure why we were placed there and why they refused us early checkin and a late checkout. We should’ve gone for the cheapest rainforest room since there was almost no difference Food was surprisingly spectacular. Chef Fendi made the perfect short ribs and bouillabaisse. A must order! Thinking about those two dishes put a smile to my face. Breakfast was delicious too. Selection is sizeable. I generally get uncomfortable with extensive food spreads due to food wastage so this was just right. I must say, inroom dining was horrible which was surprising considering all the other gastronomic experiences we had. Plus points on sustainability initiatives. Did not see any single-use plastic bottles or disposable straws. Toiletries were also of bamboo toothbrushes and no unnecessary plastic packaging. Service is obviously lacking. Staff are very junior and rather clueless. For a luxury resort, the service is pale. Not the most proactive or knowledgeable staff. I appreciate that they are helpful, friendly and are trying hard. Just that veterans in this industry are needed for the price point. We received conflicting information each time. Made requests on whatsapp or phone call and most of them were not addressed at all or not addressed well. An example, we called for help for our window and tv issues in the morning, by dinner time still no one had arrived. We had to prompt them again. Another example, was that our nature walk was booked for 5pm but it was still raining. Instead of t

Reviewed March 02, 2022

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Dear Emily, Thank you very much for giving us your feedback and making One&Only Desaru Coast your destination of choice. I sincerely regret to hear that the experience fell below your expectations with regards to the service standard. As a first step, we have used your feedback to correct and enhance our training efforts to ensure that these issues do not happen again. Please accept our sincere apologies for the inconveniences that you have brought to our attention at the resort services. We have addressed your comments to the team in order to take the necessary steps to meet our guests’ expectations in these areas. We will ensure to continuously improve our service quality as per your valued suggestions, we hope that you will still take away some fond memories of your time at our resort. Thank you. Kind Regards One&Only Desaru Coast

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One&Only Desaru Coast
10.0
Exceptional
Ng from Malaysia
Couple
Stayed 1 night in February 2022

Best Stay!”

This is one if the best stay in my life! Really best! Seriously must come and try! You wont regret it!

Reviewed February 12, 2022

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Dear Ng, Thank you for your review of your recent trip to our resort. We are pleased that you had such a great experience with us. We look forward to welcoming you again in the near future and making your stay even more amazing in any way we can! Kind Regards, One&Only Desaru Coast

Responded February 15, 2022
One&Only Desaru Coast
10.0
Exceptional
Nur from Malaysia
Family with young children
Rainforest Junior Suite King
Stayed 1 night in March 2022

Definitely will repeat again”

Love the environment Love the service Love the facilities Love everything And the most important my kids enjoy this vacation.

Reviewed March 29, 2022

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Dear Nur, Thank you for your review of your recent trip to our resort. We are pleased that you had such a great experience with us. We look forward to welcoming you again in the near future and making your stay even more amazing in any way we can! Kind Regards, One&Only Desaru Coast

Responded March 30, 2022
One&Only Desaru Coast
10.0
Exceptional
Yong from Malaysia
Family with young children
Ocean Front Junior Suite King
Stayed 1 night in March 2022

The best and luxury resort i ever stayed and experienced ”

If 100 is full mark, I will rate 200.

Reviewed April 01, 2022

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Dear Yong, Thank you for your review of your recent trip to our resort. We are pleased that you had such a great experience with us. We look forward to welcoming you again in the near future and making your stay even more amazing in any way we can! Kind Regards, One&Only Desaru Coast

Responded April 04, 2022
One&Only Desaru Coast
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