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Welcome to Planet Holiday Hotel & Residence in Batam Island. Enjoy exclusive services like daily fitness routine, free fitness center, and Natural Spa. Near Nagoya Hill Mall, BCS, and Grand Batam Mall. Book now for a memorable vacation. Escape to Batam Island's serene Batu Ampar for a vacation filled with beautiful beaches, thrilling water sports, and mouthwatering local seafood. Stay at Planet Holiday Hotel & Residence with luxurious amenities including a steam room, pristine swimming pool, air-conditioned rooms with private balconies/terraces, complimentary WiFi, rejuvenating showers, and refreshing toiletries. Conveniently located near popular shopping malls for shopping and entertainment. Book now for an unforgettable trip with your travel companion. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Batam Island
Front desk [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Fitness center
Swimming pool [outdoor]
Free Wi-Fi in all rooms!
Check-in/out [express]
48 travelers have booked today.
Based on 7,867 verified reviews
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Location rating score
Value for money | 8.7 |
Distance to city center | 1 km |
Location rating | 8.7 |
Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
Distance to airport | 12.8 km |
Does Planet Holiday Hotel & Residence offer spa services?
You can benefit from your stay at Planet Holiday Hotel & Residence far more by making the most of the property's available spa services that are offered for all its guests to make your evening far better.
What kinds of entertainment are available at Planet Holiday Hotel & Residence?
Planet Holiday Hotel & Residence offers a number of entertainment facilities which includes karaoke and billiards for your leisure while remaining your stay here.
Does Planet Holiday Hotel & Residence have a fitness center?
Planet Holiday Hotel & Residence features free fitness center that is opportunely located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
What kinds of facilities are offered for kids at Planet Holiday Hotel & Residence?
While on vacation with your family members, your children can also enjoy the fun in sports and recreation facilities offered at Planet Holiday Hotel & Residence such as kids pool.
What public parks are within range of Planet Holiday Hotel & Residence?
While residing at Planet Holiday Hotel & Residence, indulge in your morning or evening wander at nearby park which include Grand I Hotel Park, Vihara Dharma Bakti, and lapangan sepakbola.
What do past travelers love most about Planet Holiday Hotel & Residence?
Verified guests that stayed at Planet Holiday Hotel & Residence have given this property a rating of 8.821 for its exceptional service as the primary highlight for their stay.
What well-known natural sightseeing attractions are in close proximity to Planet Holiday Hotel & Residence?
Planet Holiday Hotel & Residence is situated within Batu Ampar, which makes it ideally close to natural points of interest including Abang Island.
What is the closest airport to Planet Holiday Hotel & Residence?
The closest airport to Planet Holiday Hotel & Residence is Hang Nadim Airport, 13.0 km away.
Is breakfast offered at Planet Holiday Hotel & Residence?
Wake up to an incredible buffet breakfast at Planet Holiday Hotel & Residence. Guests can enjoy breakfast offered with an additional charge of 110000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.
Experience Luxury and Convenience at Planet Holiday Hotel & Residence
Welcome to Planet Holiday Hotel & Residence, a 4-star hotel located in the picturesque Batam Island, Indonesia. With its prime location just 25 minutes away from the airport, this hotel offers the perfect blend of luxury and convenience for both leisure and business travelers.
Built in 2004, Planet Holiday Hotel & Residence boasts a total of 282 well-appointed rooms, ensuring a comfortable and enjoyable stay for every guest. Each room is thoughtfully designed with modern amenities and stylish decor, creating a cozy and inviting atmosphere. Whether you are visiting for a relaxing vacation or an important business trip, this hotel provides everything you need for a memorable stay.
Check-in at Planet Holiday Hotel & Residence begins at 02:00 PM, allowing you to settle in and start your vacation or business venture without any hassle. The friendly and professional staff are dedicated to providing exceptional service, ensuring a seamless check-in process. After a long day of travel or meetings, you can unwind in the comfort of your room, take a refreshing shower, and prepare for a restful night's sleep.
For families traveling with children, Planet Holiday Hotel & Residence offers a generous child policy. Children between the ages of 5 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel's spacious and well-equipped rooms provide ample space for everyone to relax and enjoy their stay.
With its recent renovation in 2016, Planet Holiday Hotel & Residence offers modern facilities and a contemporary ambiance. The hotel's commitment to providing a comfortable and luxurious experience is evident in every aspect, from the well-maintained rooms to the attentive service.
Situated just 1 km away from the city center, this hotel allows easy access to Batam Island's vibrant attractions and cultural landmarks. Whether you want to explore the local markets, indulge in delicious cuisine, or immerse yourself in the island's natural beauty, Planet Holiday Hotel & Residence serves as the perfect base for your adventures.
Experience the ultimate blend of luxury, convenience, and warm hospitality at Planet Holiday Hotel & Residence. Book your stay today and create unforgettable memories in the beautiful Batam Island, Indonesia.
Endless Entertainment at Planet Holiday Hotel & Residence
Prepare to be captivated by the wide array of entertainment facilities at Planet Holiday Hotel & Residence in Batam Island, Indonesia. Whether you're in the mood for a night out on the town or a relaxing day at the spa, this hotel has it all. Indulge in some retail therapy at the shops, where you can find a variety of local and international products. Sip on your favorite cocktail at the bar, or dance the night away at the vibrant nightclub. For those seeking ultimate relaxation, the massage, sauna, and steam room facilities are perfect for unwinding after a long day of exploring. Pamper yourself with a rejuvenating spa treatment, or simply take a leisurely stroll through the beautiful garden. And if you're feeling adventurous, showcase your singing skills at the karaoke lounge. Don't forget to pick up a unique souvenir at the gift shop to commemorate your unforgettable stay at Planet Holiday Hotel & Residence.
Stay Active at Planet Holiday Hotel & Residence
At Planet Holiday Hotel & Residence, staying active and enjoying your favorite sports activities is a breeze. With a range of top-notch sports facilities, you'll never have a dull moment during your stay.
Start your day off right by hitting the fully-equipped fitness center. Whether you prefer cardio exercises or strength training, this state-of-the-art facility has everything you need to stay in shape. With modern equipment and a spacious layout, you'll have no trouble achieving your fitness goals.
Cool off and soak up the sun by taking a dip in the inviting outdoor pool. Surrounded by lush greenery and comfortable loungers, it's the perfect spot to relax and unwind. If you're in the mood for a refreshing drink, head over to the poolside bar and enjoy a delicious cocktail or a chilled beer while basking in the tropical ambiance.
For those looking for a friendly competition, Planet Holiday Hotel & Residence offers a table tennis facility. Challenge your friends or family to a thrilling match and showcase your skills. It's a great way to bond and create lasting memories.
Best of all, access to the fitness center is complimentary, allowing guests to maintain their workout routine without any additional cost. So whether you're a fitness enthusiast or simply looking for some fun and relaxation, Planet Holiday Hotel & Residence has the sports facilities to cater to your every need.
Convenience Facilities at Planet Holiday Hotel & Residence
Experience a truly hassle-free stay at Planet Holiday Hotel & Residence, where convenience is at the forefront. With a range of exceptional facilities designed to cater to your every need, you can relax and enjoy your time in Batam Island, Indonesia.
Start your day by taking advantage of the hotel's laundry service and daily housekeeping. Leave your dirty clothes in the capable hands of the hotel staff, who will ensure they are cleaned and returned to you promptly. If you prefer to dine in the comfort of your room, room service is available, allowing you to enjoy delicious meals without leaving the comfort of your accommodation.
For added peace of mind, safety deposit boxes are provided, allowing you to securely store your valuable belongings. The knowledgeable concierge is also on hand to assist with any queries or requests you may have, ensuring a seamless and stress-free stay.
Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to browse the internet, check emails, or stay in touch with loved ones. If you are a smoker, there is a designated smoking area available for your convenience.
Other convenient facilities include dry cleaning services, express check-in/check-out, and luggage storage. Forgot to pack something? No worries - there's even a convenience store on-site where you can pick up any essentials you may need.
At Planet Holiday Hotel & Residence, every detail is taken care of, ensuring a convenient and enjoyable stay for all guests.
Convenient Transport Facilities at Planet Holiday Hotel & Residence
At Planet Holiday Hotel & Residence, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay.
For those arriving by air, our airport transfer service is available to pick you up from the airport and bring you directly to the hotel. This service saves you the trouble of finding a taxi or navigating public transportation, allowing you to start your vacation without any stress.
If you're looking to explore the beautiful surroundings of Batam Island, our hotel provides tours to popular attractions. Our friendly and knowledgeable staff can assist you in planning your itinerary and arranging transportation, making it easy for you to discover the hidden gems of the island.
For guests who prefer to drive, we offer valet parking and a car park onsite. Whether you're traveling in your own vehicle or renting one, our secure and convenient parking facilities ensure that your transportation needs are met.
Additionally, our hotel provides a car hire service for those who want the flexibility to explore at their own pace. With a wide selection of vehicles available, you can choose the perfect car for your needs and enjoy the freedom to discover the island at your leisure.
If you prefer to rely on taxis for your transportation needs, our hotel offers a taxi service. Our friendly staff can assist you in booking taxis and provide information on fares and destinations.
Furthermore, our ticket service allows you to conveniently purchase tickets for local attractions and events, saving you time and effort.
At Planet Holiday Hotel & Residence, we strive to provide our guests with a seamless and enjoyable experience. With our comprehensive range of transport facilities, you can rest assured that your transportation needs will be well taken care of during your stay with us.
Luxurious Room Facilities at Planet Holiday Hotel & Residence
Indulge in a world of comfort and luxury at Planet Holiday Hotel & Residence, where every detail has been carefully curated to ensure an unforgettable stay. Our rooms are equipped with an array of top-notch facilities to cater to your every need.
Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat. Wrap yourself in the plush bathrobes provided, adding an extra touch of relaxation to your stay. Stay updated with the latest news by browsing through the daily newspaper, or unwind with a movie of your choice from the in-house selection.
Getting ready for a night out? No need to worry about bringing a hair dryer, as each room is equipped with one for your convenience. Sit back and enjoy your favorite shows on the television, or catch up on your favorite movies with the in-room mini bar. Take a moment to enjoy the stunning views from your private balcony or terrace, a perfect spot to relax and soak in the surroundings.
Stay entertained with a wide selection of satellite and cable TV channels, ensuring that there is something for everyone's taste. Keep your drinks and snacks cool in the refrigerator, allowing you to enjoy refreshments at any time. With these exceptional room facilities, your stay at Planet Holiday Hotel & Residence will be nothing short of extraordinary.
Indulge in a Culinary Delight at Planet Holiday Hotel & Residence
At Planet Holiday Hotel & Residence, dining is a delightful experience that caters to every palate. With a variety of dining facilities available, guests can enjoy a range of culinary options during their stay.
Start your day off right at the hotel's breakfast buffet, where a sumptuous spread of both local and international dishes awaits. Whether you prefer a hearty breakfast or a lighter meal, there is something to satisfy every taste.
For those seeking a quick pick-me-up or a cozy spot to relax, the coffee shop is the perfect choice. Enjoy a freshly brewed cup of coffee or tea, along with a selection of pastries and snacks. It's an ideal place to unwind and recharge after a day of exploring Batam Island.
For a more formal dining experience, head to the hotel's restaurant. Indulge in a delectable array of dishes carefully crafted by skilled chefs. From local Indonesian specialties to international favorites, there is a wide range of options to choose from.
If you prefer to dine in the comfort of your own room, room service is available. Enjoy a delicious meal delivered straight to your doorstep, allowing you to savor the flavors of Planet Holiday Hotel & Residence in the privacy of your own space.
For guests who prefer to prepare their own meals, the shared kitchen provides all the necessary amenities. Whether you want to cook up a quick snack or whip up a full meal, the well-equipped kitchen is at your disposal.
To ensure a hassle-free stay, the hotel also offers daily housekeeping, ensuring that your dining area is always clean and tidy.
For guests with specific dietary requirements, the hotel also boasts a halal restaurant, ensuring that everyone can enjoy a delicious meal that aligns with their preferences.
With its diverse range of dining options, Planet Holiday Hotel & Residence is the perfect destination for food lovers. Indulge in a culinary adventure and discover the flavors of Batam Island at this exceptional hotel.
Luxurious and Spacious Rooms at Planet Holiday Hotel & Residence
Experience comfort and elegance at Planet Holiday Hotel & Residence with a range of luxurious and spacious rooms to choose from. Whether you are traveling alone, with a partner, or with family and friends, there is a perfect room to suit your needs.
Indulge in the Adjoining Deluxe Rooms, offering a generous space of 56 square meters. For those seeking a cozy retreat, the Deluxe Double or Twin Room provides a comfortable haven with its 28 square meters of space and the option of a double bed or twin beds. The Deluxe Room, also with 28 square meters, offers a choice of either two single beds or one double bed. If you require additional sleeping arrangements, the Deluxe Triple Bed room is ideal for you.
For a truly luxurious experience, the Executive Suite awaits you with its spacious 70 square meters and a plush king bed. The Premier Suite Room, spanning 48 square meters, offers a serene ambiance and a king bed for a restful night's sleep. Alternatively, the Premiere Suite, also with 48 square meters and a king bed, provides a tranquil retreat for your stay.
Booking your stay at Planet Holiday Hotel & Residence through Agoda ensures you the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, you can easily compare rates, read reviews, and secure your reservation with just a few clicks. Enjoy a seamless booking process and rest assured that you are getting the best value for your money when you book your room at Planet Holiday Hotel & Residence on Agoda.
Discover the Vibrant Charm of Batu Ampar in Batam Island
Nestled on the beautiful Batam Island in Indonesia, Batu Ampar is a vibrant and bustling neighborhood that offers a unique blend of natural beauty and urban excitement. With its stunning coastal landscapes and a wide array of attractions, Batu Ampar is the perfect destination for travelers seeking a memorable vacation experience.
One of the highlights of Batu Ampar is its pristine beaches, which boast crystal-clear waters and powdery white sand. Visitors can spend their days basking in the sun, swimming in the refreshing sea, or indulging in thrilling water sports activities like jet skiing and snorkeling. For those who prefer a more relaxed experience, there are plenty of beachside cafes and bars where you can sip on a refreshing cocktail while enjoying the breathtaking ocean views.
Aside from its stunning beaches, Batu Ampar is also known for its vibrant culinary scene. The neighborhood is dotted with a variety of local eateries and seafood restaurants, where you can savor mouthwatering Indonesian dishes and fresh seafood delicacies. Don't miss the opportunity to try the famous gong-gong, a local specialty made from sea snails, or the spicy seafood curry known as gulai kepala ikan.
In addition to its natural beauty and delectable cuisine, Batu Ampar offers a range of shopping and entertainment options. The neighborhood is home to several shopping malls and markets, where you can find everything from traditional handicrafts to modern fashion brands. After a day of shopping, you can unwind at one of the many entertainment venues that offer live music performances and traditional Indonesian dance shows.
With its stunning beaches, vibrant culinary scene, and exciting shopping and entertainment options, Batu Ampar in Batam Island is a must-visit destination for travelers looking to immerse themselves in the rich culture and natural beauty of Indonesia.
Convenient Transportation Options from Batam Island Airports to Planet Holiday Hotel & Residence
Located in the vibrant city of Batu Ampar on Batam Island, Indonesia, Planet Holiday Hotel & Residence offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearby airports, there are multiple transportation options available.
For those arriving at Hang Nadim International Airport, which is the main gateway to Batam Island, the most hassle-free way to reach Planet Holiday Hotel & Residence is by booking a taxi or a private car transfer. These can be easily arranged at the airport's transportation counters or through the hotel's concierge service. The journey from Hang Nadim International Airport to the hotel takes approximately 30 minutes, depending on the traffic conditions.
Alternatively, if you prefer public transportation, you can take a public taxi or a Grab car from the airport. Grab is a popular ride-hailing app in Southeast Asia and offers a convenient and affordable option for transportation. The approximate travel time from Hang Nadim International Airport to Planet Holiday Hotel & Residence by public taxi or Grab is also around 30 minutes.
For those arriving at Batam Center Ferry Terminal, which is another entry point to Batam Island, the hotel is conveniently located just a short distance away. You can easily reach Planet Holiday Hotel & Residence by taking a taxi or booking a Grab car from the terminal. The journey time is approximately 15 minutes, depending on the traffic conditions.
Overall, whether you choose to travel by taxi, private car transfer, or Grab, reaching Planet Holiday Hotel & Residence from the nearby airports is a seamless and efficient experience. The hotel's strategic location ensures easy access to various attractions, shopping centers, and dining options in Batam Island, making it an ideal choice for both leisure and business travelers.
Explore the Surrounding Landmarks and Attractions near Planet Holiday Hotel & Residence
Located in Batam Island, Indonesia, Planet Holiday Hotel & Residence offers easy access to a variety of nearby landmarks and attractions. One of the highlights is The Illusion, a unique entertainment venue that offers mind-bending optical illusions and interactive exhibits. Visitors can immerse themselves in a world of visual trickery and snap Instagram-worthy photos.
For those interested in local culture, a visit to Batam Miniature House is a must. This charming attraction showcases traditional Indonesian architecture and offers a glimpse into the island's rich heritage. Explore the intricately designed miniature houses and learn about the history and customs of Batam.
Sports enthusiasts will appreciate the proximity to lapangan sepakbola, a local football field where you can catch a game or even join in for a friendly match. After an exciting day of exploring, head to Carrefour Harbour Bay, a nearby shopping center where you can indulge in retail therapy and find everything from fashion to electronics.
Nature lovers can venture to Kolam Flying Fox, a picturesque lake surrounded by lush greenery. Take a thrilling ride on the flying fox and soar above the serene waters, enjoying breathtaking views of the surroundings.
In case of any medical needs, Harapan Bunda Hospital is conveniently located nearby, ensuring peace of mind during your stay. For families traveling with young children, Posyandu Mawar Xxxiii offers healthcare services for infants and toddlers, while Klinik Bersalin Elizabeth provides specialized care for expectant mothers.
With its prime location and proximity to these landmarks and attractions, Planet Holiday Hotel & Residence offers a perfect base for exploring the best of Batam Island.
A Gastronomic Adventure Awaits
When it comes to dining options, Planet Holiday Hotel & Residence is surrounded by an array of tantalizing choices. Just a stone's throw away from the hotel, you'll find Golden Prawn 933, a renowned seafood restaurant that offers a delightful selection of fresh catches prepared in various mouthwatering styles. For those craving authentic Indonesian cuisine, Wey Wey Seafood is a must-visit, serving up traditional dishes bursting with flavors. Harbour Bay Seafood Restaurant is another excellent choice, known for its delectable seafood dishes and stunning waterfront views. If you're looking for a casual dining experience, Nomad Bar & Resto is the perfect spot, offering a diverse menu of international and local favorites. For a unique dining experience, head to BLUEFIRE Bar & Resto, where you can enjoy delicious food while being entertained by live music performances. Dé Patros Café is a charming coffee shop that serves up aromatic brews and delectable pastries, perfect for a quick pick-me-up. Morning Bakery at Harbour Bay is a great spot for breakfast or a light snack, with a wide selection of freshly baked goods. Port House Resto & Bar is a trendy establishment that offers a fusion of Asian and Western cuisines, along with a vibrant atmosphere. Bakso Solo Marem is a local favorite, specializing in flavorful Indonesian meatball soup. Finally, Jumbo Thai Kitchen is a hidden gem, serving up authentic Thai dishes bursting with aromatic spices. With such a diverse range of dining options, guests at Planet Holiday Hotel & Residence are sure to embark on a gastronomic adventure that will satisfy their every craving.
Shop 'til you drop at nearby retail havens
Situated in the vibrant city of Batam Island, Planet Holiday Hotel & Residence is conveniently surrounded by a plethora of shopping landmarks. Just a stone's throw away is the Harbour Bay Mall, a modern shopping destination that offers a wide array of international brands, trendy fashion boutiques, and a variety of dining options. Here, visitors can indulge in a shopping spree, explore the latest fashion trends, or simply enjoy a delicious meal. Another nearby retail haven is the Diamond City Mall, which boasts a vibrant atmosphere and a diverse range of stores. From electronics and gadgets to fashion and accessories, this mall has something for everyone. After a day of retail therapy, guests can return to the comfort of Planet Holiday Hotel & Residence, where they can unwind and relax in the luxurious surroundings.
Affordable Luxury at Planet Holiday Hotel & Residence
Escape to Batam Island without breaking the bank at Planet Holiday Hotel & Residence. With an average price of $51 per room, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Batam Island, which stands at $42, Planet Holiday Hotel & Residence provides an affordable option without compromising on quality.
At Planet Holiday Hotel & Residence, guests can indulge in a range of amenities and services that rival those of higher-priced accommodations. From stylish and comfortable rooms to top-notch facilities such as a swimming pool, spa, and fitness center, this hotel offers a truly exceptional experience at an unbeatable price. Whether you're traveling for business or leisure, Planet Holiday Hotel & Residence is the perfect choice for those seeking affordable luxury in Batam Island.
Excellent Staff and Service, Fantastic Facilities, Great Experience
Planet Holiday Hotel & Residence in Batam Island, Indonesia, has received rave reviews from its satisfied customers. With its excellent staff and service, guests have been treated to a warm and friendly atmosphere throughout their stay. The hotel's staff members are known for their hospitality and helpfulness, ensuring that guests feel welcomed and well taken care of. The rooms at Planet Holiday Hotel & Residence are not only clean, but also spacious, providing ample space for guests to relax and unwind. Families especially love the huge family suites, which offer plenty of room for everyone. The hotel's facilities are truly fantastic, with a pool and jacuzzi that are a hit with both kids and adults. Guests have also praised the hotel's location, which is conveniently situated and offers easy access to nearby attractions. To top it all off, the breakfast served at the hotel is delicious and varied, ensuring that guests start their day off right. Overall, staying at Planet Holiday Hotel & Residence is a great experience, thanks to its excellent staff, fantastic facilities, and top-notch service.
A Stellar Experience at Planet Holiday Hotel & Residence
Discover a truly exceptional stay at Planet Holiday Hotel & Residence, where guests rave about the outstanding value, excellent facilities, and remarkable staff performance. With an overall rating of 8.6, this hotel is a top choice for travelers seeking a memorable experience in Batam Island, Indonesia.
One of the standout features of Planet Holiday Hotel & Residence is its incredible value. With an impressive rating of 8.6 for value, guests are delighted by the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply appreciate great deals, this hotel offers exceptional value for your money. From comfortable rooms to excellent amenities, you can enjoy a fantastic stay without breaking the bank.
The hotel's facilities also receive high praise, with a rating of 8.5. Guests are impressed by the range of amenities available, including a refreshing outdoor pool, a fully-equipped fitness center, and a luxurious spa. Whether you are looking to relax and unwind or stay active during your stay, Planet Holiday Hotel & Residence has you covered. The well-maintained facilities ensure that every guest has a memorable and enjoyable experience.
Furthermore, the staff performance at Planet Holiday Hotel & Residence is truly remarkable, earning a rating of 8.7. From the moment you step foot in the hotel, you will be greeted by friendly and attentive staff who go above and beyond to ensure your needs are met. Guests appreciate the warm hospitality and personalized service provided by the hotel's staff members. Whether you need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the staff at Planet Holiday Hotel & Residence are always ready to assist with a smile.
With outstanding value, excellent facilities, and remarkable staff performance, Planet Holiday Hotel & Residence promises a stellar experience for every guest. Book your stay now and discover why this hotel is a top choice for travelers visiting Batam Island, Indonesia.
Excellent8.5
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Airport transfer
Located in heart of Batam Island
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Free Wi-Fi in all rooms!
Excellent⭐️⭐️⭐️⭐️⭐️”
"I recently stayed at the Planet Holiday Hotel and Residence in batam city Indonesia and had an absolutely wonderful experience. From the moment I checked in, the staff was courteous and attentive, making sure I had everything I needed for a comfortable stay. The room was spacious and beautifully decorated, complete with a stunning view of the city. The hotel amenities were top-notch, including a luxurious spa, a well-equipped fitness center, and several on-site dining options that served delicious food. The location was also incredibly convenient, with easy access to all the attractions and shopping the city has to offer. Overall, I highly recommend the Planet Holiday Hotel and Residence for anyone looking for a truly luxurious and enjoyable hotel experience in Batam City Indonesia. The level of service and attention to detail truly made my stay memorable and I can't wait to return."
Completely comfortable hotel with affordable price”
We stayed here for one night with young kid. Completely enjoyed the stay and almost used all the amenities like swimming pool, sauna, steambath and gym. All amenities are well maintained and breakfast provided was also good. We opted for in-house Balinese message and it's worth for the money as we're trying this for first time ever. Not too far from ferry international and we reached in 20mins taxi ride. We also got one Indian restaurant nearby hotel and food tastes were top-notch if someone wanted to try Indian foods.
Decent for price but not suitable for light sleepers”
The service was really amazing we really loved how they were prompt with resolving the issues we faced during the stay, and the check in and check out processes were also really smooth. Only issue is the very thin walls, where we were woken up at 5am because of an alarm that rang in the room beside ours for 10minutes until we got the staff to help us check on it - which they did extremely promptly. We got woken up a second time after 2 hours from the guests speaking loudly in their rooms (conversation was very clear - that's how thin the walls are). But really appreciated that they helped us change rooms for our next night's stay very smoothly, and sleep was much better (although walls still thin and you could hear conversations going on in the corridors). If you're usually a deep sleeper this shouldn't be an issue, because other than that the stay was comfortable and staff were really friendly and helpful.
Wow”
I had a pleasant stay at Planet Holiday Hotel. The location is convenient, close to shopping areas and restaurants. My room was clean, comfortable, and offered a nice city view. The breakfast buffet had a good variety, and the rooftop pool was a great spot to relax. The staff were friendly and responsive to requests. Overall, it’s a solid option for a comfortable stay, though some areas could use slight updates. Great value for the price!
Awana is not accessible and Staff is not empathetic or supportive”
We opted for Awana as we noted on the agoda add that the resort is wheelchair accessible. Unfortunately, in reality it’s not and it’s just a shoddy attempt to make it look accessible. The first impression: The biggest fear of wheelchair dependent person is stairs. Once we did the check in, we were looking for accessible restroom and the one marked led to at least 5-6 stairs to reach the restroom. Then after much hunting, we could find an accessible restroom, but it was too small to fit the wheelchair and caregiver. We had to literally lift the wheelchair to close the restroom door. The room: The bathrooms are also very small for a wheelchair. The door can’t be closed with wheelchair inside. After taking a bath, there is no way a person can transfer with even the help of care giver and there is a high risk of falling. There are no bars to hold, except for glass partition, which don’t think can take weight. The pool: Again Stairs .. there are multiple entry points to swimming pool but none are accessible. It’s astonishing that resort this rich and renowned, couldn’t put even a temporary ramp. Staff: There are many resorts which are not accessible but the empathetic staff pitches in and makes a difference by supporting the guests. In case Awana, this was missing. You can feel it at the lobby. The staff never came to support, even to help with luggage. Near the pool, the staff could see us struggle but did not offer any kind of support. This was when we could see the staff was not attending to any other guests. They were just watching! Genting was overall a very accessible place. However the resort, which we thought would be most comfortable being the so claimed accessible resort was the only discomfort for our trip. Honestly, they should remove this tag until the said concerns are solved.