Puteri Beach Resort
KM 16,Batu 10, Tanjung Biru, Jalan Pantai, Si Rusa, Port Dickson, Malaysia, 71050 - See map
Conveniently situated in the Si Rusa part of Port Dickson, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Cape Rachado Lighthouse as well as Blue Lagoon Beach nearby. Rated with 3 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.
Highlights
Facilities
Car park
Front desk [24-hour]
BBQ facilities
Luggage storage
Swimming pool [outdoor]
Private beach
Game room
Restaurants
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Perlu membaiki kemudahan awam. ”
This is my 3rd visit to this resort, the rate is affordable and good location. All the rooms are sea view but only few have a balcony. I would suggest the housekeeping should clean properly and check the room prior to arrival of guest. Spring cleaning is necessary. The corridor or walkway lights mostly removed but at night after 12am the staircase and corridor lights were switched off. The resort have a nice swimming pool but daily maintenance are poor. The children pool was dirty, we notice food stuff thrown in and sand are not removed. They have limited carpark whereby few lots reserved for VIP and noticed no VIP for the 3 days we stayed there. Overall our stay was great in this resort.
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Bad customer service ruining the experience”
Staying here makes me realize how bad customer service can ruin a potentially good resort. The resort does not offer housekeeping service, so unless you are staying for just one night, don't expect them to get u a clean towel, or sweep the floor during your stay. I had to call more than twice to even get someone to help take the rubbish out. It took them more than an hour to respond to a simple request to pick up the trash. Ridiculous. I booked multiple units for my big family,and we had several maintenance issues that was unsolved. The air-conditioner was leaking and the floor was wet with dripping water. I must have called the maintenance to fix it 6 times. They did something and left, and 1 hour later the unit will leak again. 6 freaking times, and i couldn't be bothered to call them the 7th times because it's the last morning of our stay. On the second day, there was no water. When we called at 7am to report, they say the water will be ok at 830am. Seriously? How can you be so nonchalant about the apartment having no water? There was no light at the corridor after dark. The reception said they installed motion sensor to light up the corridor when someone walks by, clearly it failed to detect 5 of us walking. It should be common sense to install a phone so that visitor can call up whenever they need some help, but they dont hv any at any of our apartment! To add salt to the injury, mobile coverage is really bad there, so I had to go down to the reception each time to lodge a complaint. There's now way i am coming back to Puteri Beach Resort with the way it is being run now.
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A quiet n relax place”
a quiet n nice location to enjoy, but the private beach is not as nice as public beach, jz few minutes drive to public beach. accommodation environment is quite good but 1 thing not convenience is poor mobile data signal for all mobile company
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Maintenance”
When we check in to our room. There are few problems in the rooms and toilets. 1) Master bed room's air condition is not working. No cool air. Waiting for service since 7pm++ and the maintenance guy said he will pump in gas to fix it. We've been waiting and called front desk(4-5 times) for the service. Wait untill 11:30pm++ then only he come to service the compressor. Cant fix the it and offer us to move to another room at 12am++. We didn't move cause my kids already slept. 2) Both bathrooms' water heater not working, one of the bathroom without water tap for shower, fixed around 7pm. 3)Mini fridge is dirty. TV reception signal is terrible, can't watch any program. 4)Water in swimming pool is not clean/clear. Suspect the filter is not working. 5) Beach is fine, location is good.
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Pleasure , Good for Family Trip”
Everything is good, we had our family day sport and BBQ near the beach. Worth for Money.. Only Bath mat tak cukup.Sudgestion please place at least 1 broom(penyapu) each apartment..
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Horrible place to stay”
Booked 3×3bedroom apartment 16 Adults 7 small children and 3 older kids.Upon check in aftr 1hour had to change one apartment because aircond not working the air from aircond was dusty,changed to another apartment very dusty,toilet clogged and all bedsheets was smelly.Apartment No.2 master bedroom aircond leaking whole floor was wet,sharing bathroom couldn't be used was so smelly and clogged.Apartment no.3 masterbedroom aircond leaking wet the room floor,master bedroom bathroom clogged water flooded the bathroom.All of them had to share one bathroom.The hall was flooded with water coz the kitchen sink was clogged and water flowing from the pain down,it happened late evening called the housekeeping not enuf staff gave us mop to do it ourself.No lights at the walkpath and lift area we had to complain so many times n manage to get light at lift area.Swimming pool was so dirty we had to complain to clean it.Overall it's a bad deal to go there.I had no choice coz with so many ppl I couldn't move out and I suppose most of the apartments are like that coz saw a lot of ppl complaining at the recaption.I m waiting to call agoda on Monday.
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A place to be visited again”
Recreation area is suitable for families with small children with comfortable amenities. The pool area which facilitate parents to monitor their children easily and have a private beach which is very convenient distance.
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Hotel just near the beach”
I like the hotel because of the hotel is near beach, nice pool and room is big. But i dont like staff - they dunno how to understand what customer need. The food for breakfast was very poor, not worth it pay for it. Our air-cond in room is leaking all the time. Maybe i will stay here again just because of the hotel near the beach. Thats ALL. Thanks. Please improve your meals.
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Clean but far from town and no wifi”
The hotel is far from town and the receptionist was guiding us not good . We used half hour to find the hotel . The hotel is located beside beach and the view is quite good . The room is quite clean too . The hotel lifts are not good , just 2 units in the building and both broken inside .
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Good location but rude staff attitude”
Suppose to check in by 3 pm but only managed to check in around 6 pm. Ask for explanation from officer on duty but rudely replied stating "anywhere else is the same". Really ruining my vacation mood because his arrogant way of entertaining guest query and in tense tone. I've just notice this hotel just changed their name which is previously is permaisuri resort. Then i remembered the last time I'm here also the same thing happened. Never again to consider this hotel.
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Above average”
Spacious but old room. Need to upgrade. Owned by government. Big pools for children and adults. Nice beach and you can swim in the sea.
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Above average”
Nicely located with a fairly nice beach. Only one lift is working serving so many guest. staff are unfriendly ( rare smile ). No floor mat provided for the bathroom so floor outside the bath ended up wet and slippery.
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boleh laa..nice place and beach”
large pool and clean beach
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Looking forward for another holiday”
A safe setting for young kids. They provide life guard for each pool. Specific lane for those from the pool to the room.
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Not worth of visiting ”
When we reach happily at PD , our whole family mood was spoiled by this hotel ! First when I check in at 2:30 the room is not ready !? Come on is already 3:30 , finally we got out room at 4:30 !! Inside the room , floor is sticky , Still using those very old type fat 20" tv n with no reception cannot even see TV 1 ?! Bathroom very dirty n koyak , tile broken everywhere , my kid even got cut by the broken tile during bath ! The other hotel facility is even worst ! The swimming pool is very ! I mean very very dirty ! The children play ground steps is broken , no fix at all ! Totally unacceptable service ! Will never ever step in this hotel again !! Please don't ever try , you will regret
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Hotel & room well kept. Beach need to kept clean.”
Great but the room given not as per request as 1 queen + 1 twin.
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front desk, services, facilities, cleanliness”
-No WIFI Service inside apartment -Less courtesy from front office staff; also not friendly and caring with customer -Hotel advertisement does not match with actual equipments and facilities -poor facilities and equipment (lift does not repair immediately) - cleanliness surround the hotel was poor ; a lot of mosquitoes inside room) - quality of TV also very poor with remote was not functioning.
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Need Improvement”
We chose 3 Rooms Apartment. The apartment is big enough but no towels provided. We were told that all rooms are fully occupied and they don't have enough towels. Earliest to receive is the next day, waiting for laundry company send clean towels to hotel. It happened that I left my baby swimming suit near the pool, ask them to courier and I will pay for the courier fee. However they said no such service provided. Very sad.
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Nice location”
Very peaceful and quite place to rest and relax. Very close to the beach.
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Group with young kid & parent with whellchair”
Comfortable with large spacesious apartment. Late check-in room ready at 3.30pm. Darkness coridor at night only 2-3 light on. Wheelchair friendly. Overoll it nice vacation.
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