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Exterior view, Shangri-La Beijing in Beijing
Shangri-La Beijing
Entrance, Shangri-La Beijing in Beijing
Lobby, Shangri-La Beijing in Beijing
Lobby, Shangri-La Beijing in Beijing
Swimming pool, Shangri-La Beijing in Beijing
Swimming pool, Shangri-La Beijing in Beijing

Removed from saved list

8.9

Excellent

3,032 reviews

3,032 reviews

Housekeeping2
Breakfast1
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Long Corridor at the Summer Palace
5.6 km
Summer Palace (Yiheyuan)
6.6 km
Jingshan Park (Jingshan Gongyuan)
7.8 km
Forbidden City-The Palace Museum
8.2 km
Tiananmen Square (Tiananmen Guangchang)
8.7 km
Closest landmarks
3.18 Martyr Tomb
270 m
Wanshou Temple & Beijing Art Museum
310 m
Haidian White Tower Temple
720 m
Capital Normal University
740 m
National Library Concert Hall
750 m

Shangri-La Beijing

29 Zizhuyuan Road, Beijing Exhibition Ctr & Xizhimen, Beijing, China, 100089 - See map
Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Beijing every 3 minutes on Agoda.com
Value for money8.4
Distance to city center4 km
Location rating7.8
Nearest airportBeijing Capital International Airport (PEK)
Distance to airport29.3 km

Rooms available at Shangri-La Beijing

Excellent
Room comfort & quality

8.8

Valley Wing Diplomat Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Garden Wing Executive Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Valley Wing Premier 2 Twins
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Valley Wing Premier 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Yellow Duck Executive Suite
...
  • Room size: 70 m²/753 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Garden Wing Superior 1 King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Yellow Duck Deluxe King Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Garden Wing Deluxe 1 King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Garden Wing Deluxe 2 Twins
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Yellow Duck Superior King Room
...
  • Room size: 34 m²/366 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are provided at Shangri-La Beijing?

Shangri-La Beijing has a variety of dining options for you to discover while lounging at this property, which include International cuisine, Asian cuisine, Chinese cuisine, Buffet in restaurant, and Western cuisine.

Does Shangri-La Beijing offer spa services?

You can benefit from your stay at Shangri-La Beijing much more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night even better.

Does Shangri-La Beijing offer an option for contactless check-in and check-out?

At Shangri-La Beijing, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

Are there ATM on-site at Shangri-La Beijing?

Yes! The benefits of staying at Shangri-La Beijing include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

What are the property's policies for children's bedding at Shangri-La Beijing?

Shangri-La Beijing's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Shangri-La Beijing have?

Shangri-La Beijing has a total of 24 floors.

How many rooms does Shangri-La Beijing have?

Shangri-La Beijing has a total of 670 rooms.

What payment options are supported at Shangri-La Beijing?

Shangri-La Beijing supports up to 5, with payment card options including Visa, American Express, and MasterCard.

What do visitors love most about Shangri-La Beijing?

Verified guests that stayed at Shangri-La Beijing have given this property a rating of 8.82 for its remarkable cleanliness as the main highlight for their stay.

What is the average rating that past Solo travelers' have given to Shangri-La Beijing?

Past solo travelers that have stayed at this property have given Shangri-La Beijing an average rating of 8.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Property ranking|Compared to 759 Beijing properties
Room comfort score
8.8/10
Cleanliness score
8.8/10
Value for money score
8.4/10
Couples review score
8.8/10
Better than
98
%
of Beijing properties
Better than
95
%
of Beijing properties
Better than
93
%
of Beijing properties
Better than
93
%
of Beijing properties
Overall rating:

8.9

Excellent
3,032 reviews
Cleanliness
8.8
Facilities
8.4
Location
7.8
Read all reviews >
More about Shangri-La Beijing

More about Shangri-La Beijing

Experience Luxury and Convenience at Shangri-La Beijing in Beijing, China

Indulge in a luxurious and comfortable stay at Shangri-La Beijing, a 5-star hotel located in the heart of Beijing, China. With an array of facilities to cater to your every need, including 24-hour room service, a coffee shop, bar, restaurant, salon, safety deposit boxes, airport transfer, and tours, you'll have everything you need for an unforgettable stay. Stay active and pamper yourself with our fitness center, indoor pool, hot tub, sauna, steam room, and spa. Relax in the comfort of your room with air conditioning, daily newspaper, in-house movies, hair dryer, television, mini bar, satellite/cable TV, and free Wi-Fi. Our hotel also offers car park, dry cleaning, express check-in/check-out, luggage storage, car hire, solarium, convenience store, fireplace, gift/souvenir shop, taxi service, ticket service, breakfast buffet, and continental breakfast. With our free Wi-Fi in all rooms, car park onsite, and car park free of charge, you'll have everything you need for a convenient and enjoyable stay at Shangri-La Beijing.

Luxurious Accommodations at Shangri-La Beijing

Shangri-La Beijing offers a wide range of luxurious accommodations to suit every traveler's needs. Guests can choose from the Garden Wing Deluxe 1 King or Garden Wing Deluxe 2 Twins, both offering 35 square meters of space with either 1 King Bed or 2 Single Beds. For a more spacious stay, the Garden Wing Executive Suite boasts 70 square meters and 1 Double Bed. The Garden Wing Superior 1 King and Garden Wing Superior 2 Twins, both with 35 square meters of space, offer comfortable stays with either 1 King Bed or 2 Single Beds. The Valley Wing Diplomat Suite is a grand 100 square meters and features 1 Double Bed, while the Valley Wing Grand Diplomat Ste King offers a luxurious 130 square meters with 1 King Bed. Lastly, the Valley Wing Premier 1 King and Valley Wing Premier 2 Twins both offer 50 square meters of space with either 1 King Bed or 2 Single Beds. No matter which room guests choose, they can expect a comfortable and luxurious stay at Shangri-La Beijing.

Explore Beijing Zoo's Wildlife at Shangri-La Beijing

Located just a stone's throw away from Shangri-La Beijing, the Beijing Zoo offers guests a chance to explore the city's wildlife. Home to over 14,500 animals and 950 species, visitors can witness giant pandas, rare white tigers, and other exotic creatures. The zoo also features a variety of attractions, including the Panda House, where visitors can get up close and personal with these adorable creatures. With its convenient location, Shangri-La Beijing is the perfect starting point for a day of adventure at Beijing Zoo.

Exceptional Staff and Amenities

Shangri-La Beijing is a hotel that truly stands out, thanks to its exceptional staff and top-notch amenities. Guests rave about the helpfulness and friendliness of the staff, who go above and beyond to ensure a comfortable and enjoyable stay. The rooms are also highly praised, with guests noting the good materials used and the spaciousness of the accommodations. Additionally, the breakfast buffet is a hit, with a wide variety of options to suit all tastes. But what really sets Shangri-La Beijing apart is the can-do attitude of the front desk staff and duty manager, who are willing to go the extra mile to solve any problems that arise. Guests appreciate the staff's professionalism and dedication to providing excellent service, even in difficult situations. Overall, Shangri-La Beijing is a top choice for travelers looking for a luxurious and memorable stay in Beijing.

Experience Unmatched Comfort and Service at Shangri-La Beijing

Shangri-La Beijing is a hotel that truly delivers on its promise of luxury and exceptional service. With an overall rating of 8.4, this hotel has consistently been praised for its value, facilities, cleanliness, comfort, and staff performance. Guests can expect nothing less than the best when it comes to the level of comfort and service they receive during their stay. While the food and dining may not be the hotel's strongest point, the other outstanding features more than make up for it. With a location that may not be the most convenient, the hotel's exceptional amenities and top-notch staff more than make up for it. From the moment guests set foot in the lobby, they are greeted with warmth and hospitality that is unmatched. Shangri-La Beijing truly offers a world-class experience that is sure to leave guests feeling pampered and rejuvenated.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

6 mentions

Breakfast

5 mentions

Taxi

3 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Cafe Cha
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Shang Palace
  • Cuisine: Chinese, Local, Cantonese
  • Menu: Buffet
Nishimura
  • Cuisine: Japanese
  • Menu: Buffet
AZUR by Mauro Colagreco
  • Cuisine: French
  • Menu: Buffet

Location

29 Zizhuyuan Road, Beijing Exhibition Ctr & Xizhimen, Beijing, China, 100089
Very good
Location

7.8

Airports
  • Beijing Capital International Airport (PEK)
    29.3 km 38 min drive
  • Beijing Daxing International Airport (PKX)
    49.1 km
Public transportation
  • Huayuanqiao Subway Station
    1.3 km
  • Xidiaoyutai Station
    1.5 km
Hospital or clinic
  • Dezhitang Sight Health Care Studio
    3.7 km 12 min drive
Shopping
  • Qian Men Street
    9.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Long Corridor at the Summer Palace
    5.6 km
  • Summer Palace (Yiheyuan)
    6.6 km
  • Jingshan Park (Jingshan Gongyuan)
    7.8 km
  • Forbidden City-The Palace Museum
    8.2 km
  • Tiananmen Square (Tiananmen Guangchang)
    8.7 km
  • Lama Temple (Yonghegong)
    9.3 km
  • Wangfujing Street
    9.3 km
  • Temple of Heaven
    10.4 km
  • The Great Wall at Badaling
    52.1 km
  • Mutianyu Great Wall
    58.3 km
Nearby landmarks
  • 3.18 Martyr Tomb
    270 m
  • Wanshou Temple & Beijing Art Museum
    310 m
  • Haidian White Tower Temple
    720 m
  • Capital Normal University
    740 m
  • National Library Concert Hall
    750 m
  • Zizhuyuan Gongyuan (Black Bamboo Park)
    950 m
  • Beijing Dance Academy
    980 m
  • Beijing Meteorological Bureau
    990 m
  • Foreign Research Building
    1.2 km
  • Beijing Foreign Studies University
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee700 CNY
  • Distance from city center4 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)240 CNY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors24
  • Number of restaurants4
  • Number of rooms 670
  • Room voltage220
  • Year property opened1987
  • Most recent renovation2004
Parking
  • Daily parking fee240 CNY

Reviews of Shangri-La Beijing from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.8
Facilities8.4
Location7.8
Room comfort and quality8.8
Service8.6
Value for money8.4
High score for Beijing
Rating
9+ Exceptional (40)
8-9 Excellent (23)
7-8 Very Good (29)
6-7 Good (7)
<6 Below Expectation (7)
Time of the year
Mar - May (36)
Jun - Aug (24)
Sep - Nov (25)
Dec - Feb (21)

Show reviews that mention 

Showing 106 verified guest comments
12345
9.6
Exceptional
Pongsit
Solo traveler
Garden Wing Superior 2 Twins
Stayed 1 night in April 2019

Review & Info for traveller”

Hotel is very good, helpful staff, good material in the room, large room. BF is good and variety. Only concerns for traveller, You need to know that Beijing has 2 Shangri-La, one in the China World Center and this one is on the west of Beijing 20 kms from the center of the town and not easy to use subway-only taxi cost you around 100CNY from center of the town.

Reviewed April 17, 2019

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Dear Valued Guest, thank you for staying with us and for taking the time to share your good experience. We are delighted that you had such an enjoyable stay experience and to know that our team looked after you. We do wish to welcome you back again. With best regards, Martin L. Leclerc, General Manager

Responded June 03, 2019
Shangri-La Beijing
9.0
Exceptional
Jennifer from United States
Couple
Stayed 2 nights in April 2012

Great-Luxury comfort and attention to detail!”

Amazing amenities, comfort, and great restaurants.

We had a great stay at the Shangri-La Beijing. This is a great brand of hotel and it lives up to its name. We went with my husbands parents, on their first visit to China. It was perfect in every way. They loved the hotel. The food was amazing and everyone - vegetarian, no glucose diet, meat eaters - found everything they wanted to eat at the buffet breakfast. The gym and pool were great. We checked out the spa one day - so beautiful with wonderful services.

Reviewed June 30, 2012

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9.3
Exceptional
Jennifer from United States
Couple
Stayed 2 nights in April 2012

Amazing first trip to China”

Lovely rooms, excellent restaurant, spa, and gym. Everything you need at your fingertips.

We had a great stay at the Shangri-La Beijing. This is a great brand of hotel and it lives up to its name. We went with my son and daughter in law, our first visit to China. It was perfect in every way. We loved the hotel. The food was amazing and everyone - vegetarian, no glucose diet, meat eaters - found everything they wanted to eat at the buffet breakfast. The gym and pool were great. We checked out the spa one day - so beautiful with wonderful services.

Reviewed June 30, 2012

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8.0
Excellent
Thomas from United Kingdom
Business traveler
Stayed 2 nights in December 2011

Great service, elegance but room slightly dated”

Lobby elegance, attention to detail

The Shangri-la welcome was excellent and the service throughout was very impressive. The hotel's location is not particularly convenient, and those wanting to do business in Haidian or travel by other modes than taxi will want to reconsider. In the mornings it can take as long as 20 minutes to get a cab from the hotel, which can be significantly inconvenient if one has an early appointment. That said, I was very pleased with my stay there. I was in the older block, and the room was not as cutting edge as the new rooms seem to be, and generally speaking, not up to the level of the Formosa Regent, to name one hotel of similar quality in Beijing. However, there is a point where one has to say that the quality is enough, and the Shangri-la is well worth the rate that I paid in order to do some high level meetings in comfort and style, and with service at an international 5 star level.

Reviewed December 19, 2011

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8.3
Excellent
Steve from United States
Business traveler
Stayed 2 nights in December 2011

Great Hotel ”

The service, the staff is awesome

this was my first trip to beijing, and even though i read reviews about the location, it was recommended to me by co-workers. the location for me wasn't a problem, you really have to take taxis to get anywhere, no matter where you stay. the hotel has a very good first impression when you walk in. but the greatest asset the hotel has, is it's staff. they were always friendly, with very good attitudes, and most spoke pretty good english. the shops in the hotel were nice. the rooms were good, although if there was a negative, it would be as some reviews said, dated. they could use some renovation with new carpet and some other small items, but overall the room was clean and comfortable. if i return to beijing, i will definitely stay there again.

Reviewed December 28, 2011

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very Nice hotel”

Nice hotel, nice rooms and good staff

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very Nice hotel”

Nice hotel, good staff and nice rooms

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very Nice hotel”

Nice hotel, good staff and very nice rooms

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very nice hotel”

Nice hotel, good staff and very nice rooms

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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7.3
Very good
Kuo from Taiwan
Business traveler
Stayed 1 night in January 2015

The dinning experience is extremely bad”

room comfort, hotel member service, big lobby area

i would like to raise the service issue at the dinning area for the breakfast. As a five star hotel, the dinning room of Shangri-la Beijing is relatively small, the table arrangement is quite close to each other, thus makes the dinning environment very crowed. I was there for the breakfast at 9.30am and was informed that the breakfast will be closed at 10. After I was hosted to the table, there was no napkin, no sugar and cream, no pepper and salt on the table. I have to ask the waiter to provide them, which is not the standard as five star hotel dinning. And most of the waiters and waitresses were busy to clean up the used tables because it almost the time to close the service. The sugar can was picked up by a waiter (look like a manager) without asking if I need that or not. Everyone seems hurry to off the work. This is really a bad experience for breakfast in a hotel called 5 starts.

Reviewed January 22, 2015

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10.0
Exceptional
efstratios from Greece
Solo traveler
Stayed 2 nights in May 2011

luxurious hotel with first classervice”

very comfortable rooms, excellent restaurants, smiling service

This hotel has made my stay in Beijing really memorable. Service in rooms and public areas very efficient, polite and discreet. Decorated with great taste. Although far from the city center there was always a taxi available to take me anywhere at a regular charge. The business cxenter was also a great help.

Reviewed June 12, 2011

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9.0
Exceptional
Louise from United Kingdom
Group
Stayed 3 nights in September 2010

Shangri-la Hotel, Beijing”

Staff very helpful, beds very comfortable, very nice atmosphere
food not great for western palate

We were staying for the start of the Peking to Paris 2010 rally, it was a great place to start this due to large car park for all the cars. The only downside outside of tourist shopping areas and with heavy beijing traffic it was approx 40 minutes to any sightseeing or shopping area. It had a lovely garden and swimming pool, the rooms were spacious and nicely decorated. Perfect for a business trip. The staff were very friendly and very accomdating even loaning us a menu with english translation for local resturants who could not speak english

Reviewed September 19, 2010

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9.3
Exceptional
Anand from United States
Solo traveler
Stayed 4 nights in July 2011

Elegant hotel and grounds”

excellent rooms, excellent facilities

there's little not to like about this elegant hotel. the only quibbles i have is with the breakfast buffet which is pricey and its location--close to the airport but on the third ring road and far away from central beijing.

Reviewed July 24, 2011

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9.0
Exceptional
XU from Singapore
Business traveler
Stayed 2 nights in July 2013

Beautiful hotel”

room, location, food

Wonderful hotel, in the west part of Beijing. Probably the only one in that area can meet "excellent" standard. Just a bit over priced.

Reviewed July 19, 2013

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7.0
Very good
carl from Australia
Business traveler
Stayed 8 nights in April 2014

Nice stay in 5 star hotel”

Nice room, good staff and nice restaurants

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.3
Excellent
Cindy from Singapore
Business traveler
Stayed 2 nights in November 2010

Rooms with big space”

The rooms are very spacious
The location

The size of the rooms are rather spacious. Staff are courteous. But the location of the hotel is rather out of the place as there are no shops nearby within walking distance. Or maybe all hotels in Beijing are located in such a way?

Reviewed November 26, 2010

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7.6
Very good
Chen from United Kingdom
Business traveler
Garden Wing Executive Suite
Stayed 2 nights in June 2018

Helpful staff but out-of-date payment system”

There’s no doubt this hotel is one of the most admirables in Beijing, but this time a tech issue almost ruined the stay. I booked for my parents to stay for two nights, and was told either I had to be present or I sent copies of both sides of my credit card for authorisation. I couldn’t do either of them, especially the request for copies of creditcard I believe is probably a violation of GDPR which recently took into effect by EU to protect private data. The staff was very helpful and friendly, they tried their very best to solve the problem, without causing embarrassment to my guests and also in line with the hotel’s policy. I doubted very much as a large hotel chain like this, why their system is still not up to date and lack of alternative solution. However, the can-do attitude and willingness to help from their front desk staff and the duty manger saved the day and were very impressive!

Reviewed June 28, 2018

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9.7
Exceptional
Thomas from United Kingdom
Business traveler
Stayed 3 nights in April 2014

Excellent as usual”

Ambience, service and bed

In China, Shangri-la is consistently able to deliver the required level of 5 star service. I love staying here and do so regularly. It never lets me down.

Reviewed May 01, 2014

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9.7
Exceptional
Janet from United States
Business traveler
Stayed 7 nights in April 2013

They couldn't do enough for us - beautiful!”

excellent staff, language skills, food

They couldn't do enough for us at this beautiful hotel. Everybody was so nice! The only negative was the food at the local hot pot restaurant that they recommended, walking distance from the hotel. One of our group liked the food - the rest did not. It was an experience though! Also during our business days there weren't enough taxis ready to take us to work - when a great deal of guests had to go to the same place at the same time. That should be organized better when there is an event close by. Also there should be a shuttle to pick us up at the airport and bring us back!

Reviewed April 20, 2013

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10.0
Exceptional
Bhartendu from India
Business traveler
Stayed 4 nights in August 2014

highly recommend”

very clean, big rooms great reasturant

location is closed to exhibition center, rooms are big and clean with a very good staff. loved the food mostly all the restaurants serve good food. french and the buffet restaurants are worth trying

Reviewed October 30, 2014

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