Sunrise Kempinski Hotel Beijing
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Swimming pool [indoor]
Kids club
Shuttle service
Free Wi-Fi in all rooms!
USD
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9.3
Exceptional
2,203 reviews
2,203 reviews
"Excellent breakfast too."
"Love my stay in your beautiful hotel."
9.1
Exceptional
Location rating score
Sunrise Kempinski Hotel Beijing
Hygiene Plus
Front desk [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Front desk [24-hour]
Airport transfer
Bicycle rental
Valet parking
Swimming pool [indoor]
Kids club
Shuttle service
Free Wi-Fi in all rooms!
Value for money | 7.6 |
Distance to city center | 60 km |
Location rating | 9.1 |
Nearest airport | Beijing Capital International Airport (PEK) |
Distance to airport | 34.6 km |
Does Sunrise Kempinski Hotel Beijing have bars on the premises?
Experience your trip the best way yet with Sunrise Kempinski Hotel Beijing's bar and poolside bar readily available right in front of your doorstep for whenever you need a sip or two.
Does Sunrise Kempinski Hotel Beijing have a swimming pool?
While staying at Sunrise Kempinski Hotel Beijing, you can enjoy the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
What kind of non-water sports and outdoor activities are readily available at Sunrise Kempinski Hotel Beijing?
Sunrise Kempinski Hotel Beijing features non-water sport and outdoor activities such as bicycle rental, and tennis courts for you to enjoy while staying here.
How long do travelers normally stay at Sunrise Kempinski Hotel Beijing?
Verified past guests that have stayed at Sunrise Kempinski Hotel Beijing had an average nightly stay of 3 nights at this property.
In which languages can Sunrise Kempinski Hotel Beijing's personnel communicate?
Sunrise Kempinski Hotel Beijing can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment options are supported at Sunrise Kempinski Hotel Beijing?
Sunrise Kempinski Hotel Beijing supports up to 6, with payment card selections including Visa, UnionPay, American Express, and MasterCard.
What do guests like most about Sunrise Kempinski Hotel Beijing?
Past visitors that stayed at Sunrise Kempinski Hotel Beijing have given this property a rating of 9.19 for its outstanding facilities as the primary highlight for their stay.
What is the verified guest review consensus about Sunrise Kempinski Hotel Beijing's breakfast?
75.0% of our past guest testimonials have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Sunrise Kempinski Hotel Beijing down in the review section.
What is the average rating that verified Solo travelers' have given to Sunrise Kempinski Hotel Beijing?
Past solo travelers that have stayed at this property have given Sunrise Kempinski Hotel Beijing an average rating of 9.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Is breakfast offered at Sunrise Kempinski Hotel Beijing?
Wake up to a great buffet breakfast at Sunrise Kempinski Hotel Beijing. Visitors can enjoy breakfast offered with an additional charge of 238 CNY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.
9.6
"Excellent breakfast too."
Wong
|
August 15, 2019
9.6
"Love my stay in your beautiful hotel."
Wong
|
August 15, 2019
Sunrise Kempinski Hotel Beijing
Getting in and around Beijing is a breeze when staying at Sunrise Kempinski Hotel Beijing, located right in the heart of the city. Get ready for an adventure with a stay at Sunrise Kempinski Hotel Beijing. Go beyond the touristy and get deeper into the offerings of Beijing with a stay at Sunrise Kempinski Hotel Beijing, located merely 10.0 km from Mutianyu Great Wall.
Sunrise Kempinski Hotel Beijing offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Beijing.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Sunrise Kempinski Hotel Beijing guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sunrise Kempinski Hotel Beijing. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Sunrise Kempinski Hotel Beijing offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like motorized water sports. Have fun without traveling far, by taking advantage of the ping-pong table and tennis court at Sunrise Kempinski Hotel Beijing. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
9.2
View
2 mentions
Breakfast
1 mention
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Using swimming pool,gym and Kids Club should be requested in advance.Please contact property for detail.
We follow the regulations of the Beijing Municipal Tourism Bureau and the Cultural Bureau as regards sustainability. Beijing hotels will no longer be allowed to provide disposable bathroom amenities. We sincerely invite you to join the cause of green environmental protection, become an environmental messenger and contribute to our environmental sustainable development.
The operation hours have been updated, please check with hotel.
The business hours for various restaurants, the spa, the gym and other entertainment facilities are adjusted and updated regularly in line with the current instructions.
Inflammables and explosives are strictly prohibited. Guest should cooperate with the car security checking.
Advanced booking is required for Kids Club and dining at the restaurant.
Price for Buffet breakfast/lunch/dinner for children:
Free for children under 1.2 meters (excluding 1.2 meters).
Half price for children between 1.2 meters (including 1.2 meters) and 1.4 meters (including 1.4 meters).
Full price for children over 1.4 meters (excluding 1.4 meters).
Notice: The Kids Club will be upgraded and renovated from November 20, 2022. During the renovation, reception will be suspended. Please consult the hotel for details.
Visitors are required to register at the front desk with a valid ID. Any commercial filming within the hotel premises is prohibited without the consent of hotel management.
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Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
Overall excellent ”
I am a beijingnese but been living abroad well traveled worldwide staying all sort of high end hotels. However this is the first time I would like to write a review for a hotel. Being sceptical at the beginning about the service standard due to some reviews but was only surprised by the high level of professional attentive care to guests. Our family has 9 members with old and young, we have arrived very late after 10pm but The receptionist Enlain Wang was extremely helpful and sorted out our rooms upon arrival with minimum check in time. My Parents' room was also upgraded to suite. Check out was also equally swift. Surroundings are beautiful countryside, a lovely retreat for weekend getaway from Beijing. Only an hour drive from the city. We had a wonderful weekend and wil definitely come back.
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Interesting but bland”
The hotel was definitely designed to look at instead of use. The interior spaces are vast, bland and poorly planed. One example is the "beer garden" which has a view of a blank wall, pedestrian ramp and internal service road. As an architect myself, I found this hotel to be underwhelming and bland. The hotel should have been sensitively desisigned into the landscape instead of adding another monstrosity to the existing collection of horrible Beijing architecture.
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Mixed feeling”
A hotel built for the 2014 APEC in Beijing, superb location and design, but building quality is in question, especially after experienced water leaking from both the bathroom sidewall while showering and window while raining, NONE of the closet door can be closed tightly/properly. Stuffs are just doing the SOPs while lack of initiative to offer service. Breakfast is fatastic, wide range of selections from oriental to western, but in contrast, the food in other restaurants are horrible, which forced us to drive around nearby villages for food hunting. Overall a fine stay but definitely not worth the price tag.
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Excellent”
Thank you for the free upgrade which was a pleasant surprise. Love my stay in your beautiful hotel. Excellent breakfast too.
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Dear guests, thank you for choosing Beijing Sunrise Oriental Kempinski Hotel and taking the time to share your stay! I am very pleased to know that you have a pleasant stay at the Sunrise Kempinski Hotel Beijing. The Sunrise Kempinski Hotel Beijing is committed to providing our guests with outstanding and meticulous service to every guest from all over the world. We sincerely look forward to your stay at the Sunrise Kempinski Hotel Beijing and have a good time with us! General Manager of Albert Rouwendal
good place for relaxing.”
good view, good place for relaxing. good facilities. a bit high price!
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Weekend getaway”
The rooms are clean and pleasant. My room has a nice view of the Yanqi lake. Good for a weekend getaway from the bustling city. The food at the German bar was really good.
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すごいロケーションでした。”
写真で見たまま、湖畔にすごい建物!さすが中国!という感じでした。 天井の高い、窓の大きい客室から湖に浮かぶ島を見ているとヨーロッパにでもいる気分になりました。 北京市内からタクシーで行きましたがRMB300位でした。 家族連れが多かったです。 朝食のビュッフェは品数も多く、味もまあまあでした。
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棒棒的”
棒棒的
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尊敬的客人,感谢您选择北京日出东方凯宾斯基酒店,并利用您宝贵的时间分享您的入住体验! 很高兴了解到您在北京日出东方凯宾斯基酒店拥有愉快的入住体验。北京日出东方凯宾斯基酒店致力于为全世界每一位宾客提供我们卓越而细致的服务。我们衷心期待您再次入住北京日出东方凯宾斯基酒店,与我们共度美好时光!Joe Zhou 总经理
棒棒的”
棒棒的
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尊敬的客人,感谢您选择北京日出东方凯宾斯基酒店,并利用您宝贵的时间分享您的入住体验! 很高兴了解到您在北京日出东方凯宾斯基酒店拥有愉快的入住体验。北京日出东方凯宾斯基酒店致力于为全世界每一位宾客提供我们卓越而细致的服务。我们衷心期待您再次入住北京日出东方凯宾斯基酒店,与我们共度美好时光!Joe Zhou 总经理
服務人員非常用心”
從訂房前詢問交通,Beyond就提供完善的建議,並協助叫車與收包裹,以及規劃一日遊行程,非常感謝飯店的大力協助。湖景房非常美麗,看到冬天結冰的雁棲湖相當壯觀,早餐品項也很豐盛。
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尊敬的客人,感谢您选择北京日出东方凯宾斯基酒店,并利用宝贵的时间分享您的入住体验!很高兴了解到您在北京日出东方凯宾斯基酒店拥有愉快的入住体验。北京日出东方凯宾斯基酒店致力于为来自全世界的每一位宾客提供我们卓越而细致的服务。我们衷心期待您再次入住北京日出东方凯宾斯基酒店,与我们共度美好时光! Albert Rouwendal 总经理
服务”
这次入住感觉很好,虽然入住时有一点小插曲,但是很快前台就给解决了,态度也很好。感觉整体服务比四年前入住的时候成熟了很多,儿童泳池水温很好,适合小朋友,会再次入住的。
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尊敬的宾客,感谢您惠顾北京日出东方凯宾斯基酒店并分享您的入住体验!酒店非常重视宾客的体验感和满意度,致力于用我们热情周到的服务态度和专业的待客之道,给每一位宾客带来愉悦的入住体验。期待不久能再次与您相遇北京日出东方凯宾斯基酒店,用我们真诚的服务给您带来难忘的体验!Joe Zhou 总经理
推荐給大家”
日出东方位于怀柔雁西湖景区,装修奢华,周边环境优美,属于GHA联盟成员酒店,从agoda预定也可以享受GHA会员待遇,房间升级。建议:作为度假型酒店,增设免费或付费型本地体验活动增加度假客人的互动粘性与忠诚度;加强员工的知识培训,很多员工对GHA联盟的会员权益还不了解。
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尊敬的客人,您好!感谢您下榻北京日出东方凯宾斯基酒店并在此分享您的体验, 也感谢您对我们品牌与酒店的支持。您的点评将被分享给管理层及相关部门。感谢您的意见与建议,我们会进一步加强对员工的培训,改善带给宾客的入住体验。我们致力于不断提高每一个细节来为宾客提供更加完美的入住体验。希望能有机会为您提供更好的体验。期待您的再次光临。
不错,没有花钱的不是”
位置好,设施好,环境也好,自助餐非常一般,顶层的当地特色菜真心不建议去,味道一般般还死贵死贵的,还是找点农家饭吃就行了
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尊敬的客人,感谢您选择北京日出东方凯宾斯基酒店,并利用宝贵的时间分享您的入住体验!作为欧洲历史最悠久的豪华酒店集团旗下酒店,我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。很高兴您喜欢我们的酒店,很遗憾我们未能提供令您满意的入住体验。您的点评将被分享给管理层及相关部门。您的建议对我们提升服务质量非常重要,再次感谢您与我们分享。酒店致力于不断完善每一个细节来为您提供完美的入住享受。我们期待您的再次光临! Tristan Dechelette 驻店经理
酒店环境很好”
酒店环境很好
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尊敬的客人,非常感谢您抽出宝贵的时间对于您在北京日出东方凯宾斯基酒店的入住体验进行分享。很高兴我们的酒店和团队能给您留下美好的印象。期待您的再次光临! Tristan Dechelette 驻店经理
用餐还是不错”
12点半到的 因为是周四没什么人提前办理了入住 服务还是挺热情的 但是刚到店就让给他们评价 一般怎么也是住完了 体验完了再评价吧 晚餐普拉纳用的餐还是不错啤酒很赞 早餐自助是五星酒店的标准 最不好的是房间的空调降不下来 开了一个晚上到早上还很热 一晚没有睡好 夜里去找前台给了一个加湿器 孩子才六个月 在酒店晚上居然醒了五六次 夜里还咳嗽 实在是太干了 本来是来过结婚纪念日的 这个晚上真是记忆犹新啊 夜里我和老公居然干的喝了将近六瓶矿泉水 就是盖的浴巾睡的 孩子在家一般就醒一次喝奶 退房投诉经理说是因为工程部还没有给凉风 带孩子的尽量别这会来 给了空调在来吧 一宿几乎没法睡啊 住了这么久的酒店第一次评价写这么多 实在是气氛 真想去找他们高层投诉 退房钱都不为过 在大堂问别的住房客人 也是说很热 杯子没法盖 大人还好 孩子太难受了
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尊敬的客人,您好!感谢您选择北京日出东方凯宾斯基酒店。作为欧洲历史最悠久的豪华酒店集团旗下酒店,我们致力于以尽善尽美的欧式风格为客人打造难忘的旅行体验。很高兴您喜欢我们的餐厅。很遗憾我们未能提供令您满意的入住体验。我们十分感谢也非常珍视您提出的宝贵建议。您的点评将被分享给管理层及相关部门。我们会进一步根据天气情况相应调整房间设施以给宾客带来更好的入住享受。希望能有机会为您提供更好的体验。期待您的再次光临。 如果有什么我们可以为您效劳,使您的下一次住宿更加舒适和愉快,请随时与我们联系。 Tristan Dechelette 驻店经理
好风景被糟糕的服务糟蹋了”
前台有六个柜口,办入住的客人只有两位,竟然也要排队。 办完会员卡后,保证你联系不上这个客服主管了,第一遍电话不接,再打过去就是关机,呵呵呵呵。 打投诉电话反映你的遭遇,不要希望被同情,对方从上到下的风格在对待消费者这一方面出奇的一致。 这么好的位置,竟然有这么烂的服务。这是暴殄天物,对大自然的亵渎。是服务行业的耻辱。
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完美家庭度假地点”
景色很美,位置绝佳,我们去了红螺寺,还在湖边走走 附近看了野长城,酒店里面的设施也是一流,遗憾的是酒店工作人员似乎没有什么服务意识,门童径自看手机,没有人帮提行李,服务生硬且没有礼貌,这是让我很惊讶的地方。
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尊敬的客人,您好!感谢您入住北京日出东方凯宾斯基酒店并留下慧评。对于您在入住期间的不便,我们深感抱歉。我们十分感谢也非常珍视您提出的宝贵建议。您的点评将被分享给管理层及相关部门。我们会加强对员工的培训,努力提高员工的服务质量和效率,改善带给宾客的入住体验。希望有机会能再次欢迎您入住我们酒店,我们会用十分的努力确保您下次入住愉快。
非常棒的体验”
服务环境各方面都很好,前台Emma服务态度热情,谢谢
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尊敬的客人,您好!感谢您下榻北京日出东方凯宾斯基酒店并在此分享您的体验。很高兴您度过了一段美好的时光。我们致力于不断提高每一个细节来为宾客提供更加完美的入住体验。期待您的下次光临!
Very good”
湖景房景色不错,前台也非常友好,主动给出各种友情提示。酒店内餐饮可选择性较少,性价比相对酒店本身来说一般。
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尊敬的客人,您好!感谢您下榻北京日出东方凯宾斯基酒店并在此分享您的体验。很高兴您满意我们的服务。我们致力于不断提高每一个细节来为宾客提供更加完美的入住体验。对于您所提到的餐饮问题,我们会与相关部门沟通及改善。期待您的下次光临!
雁栖湖边地标性建筑”
地标性建筑,为了住而住一下。酒店夜景很赞,时间充裕可以游雁栖湖。
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尊敬的客人,您好!感谢您下榻北京日出东方凯宾斯基酒店并在此分享您的体验。很高兴您度过了一段美好的时光。我们致力于不断提高每一个细节来为宾客提供更加完美的入住体验。期待您的下次光临!