The Moment Hotel Hualien by Lakeshore

Name: The Moment Hotel Hualien by Lakeshore
Address: No. 10-5, Caolin, Xincheng Township, Hsincheng Township, Hualien, 971001, Taiwan
Price range: room rates from $37 per night (USD) - We Price Match!
Rating: 8.9

4 stars out of 5

No. 10-5, Caolin, Xincheng Township, Hsincheng Township, Hualien, Taiwan, 971001

Highlights

Sparkling clean

Guests have rated this property 9.4/10 on cleanliness

100% Positive

Based on guest reviews

"The bed is comfortable, facilities and room are very clean."

"This hotel is brand new, spotless and modern."

"The room was clean and comfortable with ample space."

Top Value

Guests rated this property 9.1/10 on value for money

75% Positive

Based on guest reviews

"Trendy budget hotel, value for money."

"Very good value for money"

Check-in [24-hour]

70% Positive

Based on guest reviews

"Digital Check In & Out"

"Modern hotel with self check-in /out facilities."

"We like the painless self check in at kiosk"

Excellent room comfort & quality

Guests have rated this property 9.4/10 on room comfort and quality

90% Positive

Based on guest reviews

"The room was very quaint, well designed and comfortable."

"The room we booked for 3 persons was large and spacious."

220 meters to the beach

Facilities

Beach

Free Wi-Fi

Free parking

Check-in [24-hour]

Family room

Shared kitchen

Luggage storage

Laundry

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hsincheng Township part of Hualien, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taroko National Park. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Your dates are popular among travelersUsers are booking a place in Hualien every 1 minutes on Agoda.com

Cleanliness 9.5

Service 9.2

Facilities 9.1

Value for money 9.1

Based on 2,463 verified reviews

Cleanliness

9.5

Service

9.2

Facilities

9.1

Value for money

9.1

Location

8.4

"This hotel is brand new, spotless and modern."

"Fantastic stay and vacation in Hualien"

"The room was clean and comfortable with ample space."

"Extremely comfortable and beautiful place."

"Lobby has a kitchen area, long dining table, lounge etc."

See map

8.4Excellent

Location rating score

Excellent location - 220 meters to the beach

Parking

FREE

Popular landmarks

Eternal Spring Shrine

5.1 km

Shakadang Trail

5.9 km

Qingshui Cliff

12.7 km

Pine Garden

14.9 km

Hualien Cultural & Creative Industries Park

15.8 km

Closest landmarks

Manbo Beach

220 m

Xincheng Train Station

1.4 km

Xincheng Tianzhutang

1.8 km

LS camp

2.5 km

Camping 300$ - 1 person

3.0 km

Value for money	9.1
Distance to city center	25 km
Location rating	8.4
Nearest airport	Hualien Airport (HUN)
Distance to airport	10.3 km

Rooms available at The Moment Hotel Hualien by Lakeshore

Room photos and details

The Moment BFF 8-Person Dormitory Room

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Room size: 26 m²/280 ft²
Countryside view
8 bunk beds

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Room photos and details

The Moment Mixed Dormitory Room - Single Bed

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Room size: 26 m²/280 ft²
Countryside view
1 bunk bed

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Room photos and details

The Moment BFF 8-Person Dormitory Room

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Room size: 26 m²/280 ft²

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Room photos and details

Classic Ocean View Family Room

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Room size: 26 m²/280 ft²
Ocean view
2 double beds

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Room photos and details

One Bed In The Moment Mixed Dormitory Room

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Room size: 26 m²/280 ft²
1 bunk bed
1 bunk bed

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Room photos and details

Classic Ocean View King Room

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Room size: 26 m²/280 ft²
Ocean view
1 king bed

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Room photos and details

The Moment BFF 6-Person Room

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Room size: 26 m²/280 ft²
Mountain view
2 single beds and 4 bunk be...

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Room photos and details

Classic Family Room

...

Room size: 26 m²/280 ft²
Countryside view
2 double beds

Enter dates to see prices

Room photos and details

The Moment BFF 6-Person Room

...

Room size: 26 m²/280 ft²
Mountain view

Enter dates to see prices

Room photos and details

Classic Family Room

...

Room size: 26 m²/280 ft²

Enter dates to see prices

Frequently asked questions

The Moment Hotel Hualien by Lakeshore has car park nearby free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While remaining at The Moment Hotel Hualien by Lakeshore, kick start your holiday by visiting the closest point of interest in walking distance to the property such as Manbo Beach.

Verified past guests that have stayed at The Moment Hotel Hualien by Lakeshore had an average nightly stay of 1 night at this property.

The Moment Hotel Hualien by Lakeshore's most popular month where verified visitors have stayed the most is in August.

The Moment Hotel Hualien by Lakeshore supports up to 6, with payment card selections consisting of UnionPay, MasterCard, Visa, and American Express.

Past solo travelers that have stayed at this property have given The Moment Hotel Hualien by Lakeshore an average rating of 9.0. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given The Moment Hotel Hualien by Lakeshore an average rating of 9.1. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given The Moment Hotel Hualien by Lakeshore an average rating of 8.9. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given The Moment Hotel Hualien by Lakeshore an average rating of 8.8. You can search for more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given The Moment Hotel Hualien by Lakeshore an average rating of 9.1. You can look up more precise customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given The Moment Hotel Hualien by Lakeshore an average rating of 9.1. You can look up on more comprehensive customer evaluations, and remarks for this property down in the review section.

More about The Moment Hotel Hualien by Lakeshore

The Moment Hotel Hualien by Lakeshore

It's time for an adventure-filled holiday! Explore Hualien with a stay at The Moment Hotel Hualien by Lakeshore. Only 17.4 km from Taroko National Park, The Moment Hotel Hualien by Lakeshore is your ideal escape into a vacation away from the city.
The Moment Hotel Hualien by Lakeshore offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access.
Parking is available and free, provided by the hotel for guests with their own transportation. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests.
Some selected rooms at The Moment Hotel Hualien by Lakeshore include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, instant coffee and instant tea in some rooms. The Moment Hotel Hualien by Lakeshore also provides a hair dryer in some of its bathrooms for your convenience.

Dining and things to do

The Moment Hotel Hualien by Lakeshore has vending machines that provide round-the-clock refreshment, at low cost. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
The Moment Hotel Hualien by Lakeshore offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Souvenir shopping for yourself or those back home takes no time at all at the shops.

Around the property

This is your chance to explore all that Hualien has to offer. Sit on the sand or sip a drink in leisure at Chisingtan Scenic Area located 9.3 km away. Pose in front of Qingshui Cliff located 12.7 km away, and you can always show your friends the time you went to Hualien.

Reasons to stay here

This hotel stands above the rest with a cleanliness score that beats 93% of accommodations in the city.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken

English
Chinese [Mandarin]
Japanese

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Cleanliness and safety

Anti-viral cleaning products
Body thermometer
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
First aid kit
Guest rooms seal after sanitization
Hot water linen and laundry washing
Professional-grade sanitizing services
Room sanitization opt-out available
Rooms sanitized between stays
Sanitized kitchen and tableware items
Staff trained in safety protocol
Sterilizing equipment
Temperature check for guests and staff

Dining, drinking, and snacking

Shared kitchen
Vending machine

Services and conveniences

Air conditioning in public area
Contactless check-in/out
Daily housekeeping
Elevator
Essential condiments
Facilities for disabled guests
Invoice provided
Laundromat
Laundry service
Luggage storage
Shared lounge/TV area
Shops
Smoke-free property
Smoking area unavailable

For the kids

Family/child friendly
Family room

Access

CCTV in common areas
CCTV outside property
Check-in [24-hour]
Duplex room
Fire extinguisher
Hotel chain
Non-smoking rooms
Pets allowed unavailable
Proposal spot
Safety/security feature
Smoke alarms
Soundproof rooms

Getting around

Car park [free of charge]
Car park [nearby]

Available in all rooms

Accessible by elevator
Air conditioning
Blackout curtains
Clothes rack
Desk
Free bottled water unavailable
Internet access – wireless
Linens
Mirror
Non-smoking
Reading light
Safety/security feature
Sleep comfort items
Slippers
Smoke detector
Smoking allowed
Socket near the bed
Soundproofing
Telephone
Towels
Trash cans
Wi-Fi [free]
Window

Location

No. 10-5, Caolin, Xincheng Township, Hsincheng Township, Hualien, Taiwan, 971001

Excellent8.4

Location

Airports

Hualien Airport (HUN)
10.3 km
Taipei Songshan Airport (TSA)
105.9 km

Public transportation

Xincheng Train Station
1.4 km
Jingmei Train Station
4.0 km

Hospital or clinic

Hualien Tzu Chi Hospital
14.2 km

Convenience store

7 Eleven
680 m

Cash withdrawal

ATM
1.5 km

What's nearby

Popular landmarks

Eternal Spring Shrine
5.1 km
Shakadang Trail
5.9 km
Qingshui Cliff
12.7 km
Pine Garden
14.9 km
Hualien Cultural & Creative Industries Park
15.8 km
East Gate Night Market
16.2 km
Taroko National Park
17.5 km
Farglory Ocean Park
24.1 km

Nearby landmarks

Manbo Beach
220 m
Xincheng Train Station
1.4 km
Xincheng Tianzhutang
1.8 km
LS camp
2.5 km
Camping 300$ - 1 person
3.0 km
Wenshan Hot Spring
3.2 km
Sanjhan Community
3.4 km
Cihmu Bridge
3.5 km
Chongde Beach
3.8 km
Jingmei Train Station
4.0 km

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)

Stay for free if using existing bedding.

If you need an extra bed, it will incur an additional charge.

Guests 6 years and older are considered as adults

Must use an extra bed which will incur an additional charge.

Others

The room type will be based on your booking. Please note that the bed configuration can NOT be changed and the extra beds are not available. If you need to change the room type, please contact the customer service of your booking channel for assistance.
The property doesn't provide extra bed service. Please check the individual room capacity for more details.
Starting on 1 January 2025, this hotel will no longer provide disposable amenities.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 11:00

Getting around

Distance from city center: 25 km
Travel time to airport (minutes): 25

Extras

Daily Internet/Wi-Fi fee: 0 TWD

The property

Year property opened: 2021
Number of floors: 7
Room voltage: 110
Number of rooms : 28
Most recent renovation: 2021
Non-smoking rooms/floors: yes
Number of restaurants: 0
Number of bars/lounges: 0
License Id / Local Tax ID/ Entity Name: 花蓮縣旅館185號/83790016/煙牧大飯店有限公司

Property announcements

Lakeshore Hotel Sustainability Initiative. We will no longer provide disposable toiletries or skincare items.
【Notices】
■ The property introduced a self-service check-in and check-out system.
■ The entire property is under continual development, and there will be ongoing construction works in the surrounding area. We apologize for any inconvenience and are looking forward to providing better services and new experiences to our guests.
■ To ensure a comfortable stay for all our guests, smoking is prohibited in the hotel, including rooms, balconies etc. If any trace of smoke or cigarette butts is found in the room or on the balcony upon check-out, a cleaning fee of NT$6,000 will be charged. Additionally, if smoking causes any damage to the property, compensation will be required at full cost, in addition to the cleaning fee.
■ For all guests' rights, pets are not allowed to enter guest rooms and hotel public areas. We provide chargeable pet rooms available at 1F of Serenity (advanced reservation required due to limited space).

Reviews of The Moment Hotel Hualien by Lakeshore from real guests

Provided by verified guests of

8.9

Excellent

From 1,629 reviews

Cleanliness score 9.5 out of 10 and is a high score in Hualien
Cleanliness9.5
Service score 9.2 out of 10 and is a high score in Hualien
Service9.2
Facilities score 9.1 out of 10 and is a high score in Hualien
Facilities9.1
Value for money score 9.1 out of 10 and is a high score in Hualien
Value for money9.1
Location score 8.4 out of 10
Location8.4

Review summary

This hotel is perfect for visitors seeking a clean, new, and comfortable stay. The hotel's cleanliness and bed comfort have impressed many reviewers. Visitors have also praised the friendly staff for their excellent service. The hotel's location is great for ocean activities and nearby attractions, making it a perfect location to explore. Additionally, it offers great value for money, making it affordable for many visitors.

Some guests found the beds to be too soft, but this was only mentioned in a couple of reviews.

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10.0
Exceptional
KWANGTAE from South Korea
Solo traveler
The Moment Mixed Dormitory Room - Single Bed
Stayed 1 night in March 2025
“Best dormitory accommodation”
I stayed in a dormitory room at Moment Hotel, close to the entrance of Taroko Gorge, to travel through the gorge on a motorcycle. The room condition was very good and the facilities were excellent. I was particularly impressed by the devoted, quick responses and friendly service of the reception staff. Although they are originally five-star hotel employees, I felt I received a five-star treatment while using the dormitory~~ The next day, it looked like it would rain and traveling in Taroko would be difficult, so I immediately extended my stay for another night. There was also a kitchen where I could cook, so I bought ramen and beer from a nearby 7-Eleven to eat. I needed salt, and when I asked the reception staff, they kindly informed the hotel restaurant staff, so I was able to get good salt. I highly recommend this dormitory for travelers biking in Taroko Gorge and Alishan. Finally, I would like to thank the hotel staff for their kindness once again, and I will definitely visit again when I travel to Taroko from Korea.
Reviewed March 19, 2025
Auto-translated through generative A.I.
친애하는 손님, 5성급 격려에 감사드립니다. 우리는 여행객들을 위해 자연과 아름다움을 준비하여, 그들이 삶의 번잡함 속에서 평온한 순간을 즐기고 여행 중에 휴식을 취할 수 있도록 합니다. 다음에 다시 뵙기를 기대합니다. 다음에 뵙겠습니다.
Responded March 25, 2025
The Moment Hotel Hualien by Lakeshore
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9.6
Exceptional
Sonia from United States
Group
The Moment BFF 8-Person Dormitory Room
Stayed 1 night in March 2024
“Cute contactless capsule hotel.”
Hotel is in a cluster of hotels of varying budgets near Xincheng Station. It’s a 20 min walk from the station but a 3 min taxi ride, and there were plenty of taxis at the station. This place is not in Hualien despite the name listed. Hualien was about a 30 min drive away so the location was a bit inconvenient for getting to Hualien since the buses were a little bit infrequent and unpredictable. There are buses to get to Taroko Gorge from Xincheng Station. The hotel itself was quite nice! Clean and cozy capsules with a nice built in consul with outlets for charging, convenient surfaces to put things and even a little fold down side table. Locker in room for storing luggage with two hangers and a separate cubby for shoes, a hook for hanging coats, and a cute Taiwan ama bag for carrying a towel and toiletries to and from the public bathroom facility. Male and female bathrooms were on different floors and key code access, and the bathroom was very clean with shampoo and body wash provided. Free washer and dryer in the bathroom. We were able to store our luggage before checkin, and when one of our party forgot the locker code they set, we were able to go to the hotel next door, and they promptly came with a key to help us. So despite being contactless, we were still able to get help when we needed it.
Reviewed March 14, 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Responded March 18, 2024
The Moment Hotel Hualien by Lakeshore
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9.2
Exceptional
Linda from United States
Solo traveler
Classic Ocean View King Room
Stayed 2 nights in November 2022
“Exceptional”
This hotel is new with modern amenities. I had a room on the fifth floor, with lovely views of the mountain and ocean from the balcony. We were able to walk to the beach in a couple of minutes. The room felt very luxurious. The bed was super comfortable, and the bathroom very clean and modern with heated bidet toilet seats! There is no restaurant in this hotel, but it has a large DIY kitchen and options to order meal kits to cook, which we did not try. Instead, we went to the restauant at the Lakeshore hotel, next door for dinner. Best meal I had in Taiwan on my trip! The food and the service was five-star quality, but at reasonable prices. There was even live music by a guitar player/singer at the bar/lounge area during the meal. Breakfast buffet is also offered, but cost is much higher so we did not try it this time. I would definitely stay here again.
Reviewed November 09, 2022
Dear guests, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay at Lakeshore Hotel Taroko Hualien. We look forward to the pleasure of welcoming you back to the hotel again in the future for another memorable stay.
Responded January 19, 2023
The Moment Hotel Hualien by Lakeshore
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9.6
Exceptional
Xiangting from Singapore
Family with young children
Classic Ocean View King Room
Stayed 2 nights in March 2024
“Beautiful place”
Extremely comfortable and beautiful place. Very eco friendly which we loved, so easy to get drinking water of different temperatures and super baby friendly. The hotel set up a bed guard and provided a good sized baby tub! We also enjoyed all the complimentary snacks and drinks. Although it wasn’t connected to the carpark, the hotel provided umbrellas to get from one building to another when it’s raining. The location is near Taroko which was what we came to Hualien for, although it would be slightly inaccessible if you don’t drive.
Reviewed April 01, 2024
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Responded April 02, 2024
The Moment Hotel Hualien by Lakeshore
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10.0
Exceptional
Martyna from Poland
Solo traveler
The Moment Mixed Dormitory Room - Single Bed
Stayed 4 nights in January 2024
“Location between mountains and ocean”
Ideal location with a brief stroll to the beach and stunning views of the nearby mountains. The entire property boasts a modern and comfortable ambiance, featuring a fantastic communal area with an impressive kitchen. The room itself was impeccably clean and inviting, and the added perk of complimentary laundry services made the stay even more enjoyable. Without a doubt, the best accommodation in Taiwan in terms of both facilities and location.
Reviewed January 18, 2024
Dear valued guest, Thank you for your support and encouragement. We will continue to strive to improve our team's service and hope to create wonderful memories for every guest who visits. We look forward to your return!
Responded January 20, 2024
The Moment Hotel Hualien by Lakeshore
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