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The Pavilion Hotel
The Pavilion Hotel
The Pavilion Hotel
The Pavilion Hotel
The Pavilion Hotel
The Pavilion Hotel
The Pavilion Hotel

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8.9

Excellent

3,037 reviews

3,037 reviews

Housekeeping5
Shops2
View2
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Hua Qiang Bei Commercial Street

60 m

Star Plaza Shopping Center

150 m

Maoye Mall (huaqiangbei)

450 m

Longsheng watch acessories

490 m

HuaQiang Bei ShangYe Jie (QunXing GuangChang A Zuo Xi)

540 m

Popular landmarks
Luohu Commerical City (Lo Wu Shopping Plaza)

3.3 km

Lianhuashan Park

3.5 km

COCO Park

3.9 km

Dafen Oil Painting Village

8.5 km

OCT HARBOUR

10.2 km

Closest landmarks
Shenzhen Maternity and Child Care Hospital

390 m

Shenzhen Saige Plaza

540 m

kypil yau

570 m

Huaqiang North Metro Station

590 m

Dawanshiju Hakka Fortified Village

610 m

The Pavilion Hotel

4002 Huaqiang Road North, Huaqiangbei, Shenzhen, China, 518028 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Huaqiangbei, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Shenzhen Window of the World. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

60 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

540 meters to Huaqiang North Road Commercial District

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.1
Distance to city center1 km
Location rating8.9
Nearest airportShenzhen Bao'an International Airport (SZX) - China
Distance to airport29.6 km

Rooms available at The Pavilion Hotel

Excellent
Room comfort & quality

8.2

Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Executive King Room
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Executive King Room
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Guestroom - Double Occupancy (Queen bed)
...
  • Room size: 37 m²/398 ft²
  • 1 queen bed
Enter dates to see prices
Executive Room
...
  • Room size: 37 m²/398 ft²
  • 1 king bed
Enter dates to see prices
Standard Queen
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Guestroom
...
  • Room size: 40 m²/431 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Pavilion Hotel?

Check-in is from 11:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Pavilion Hotel?

The Pavilion Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 460 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Pavilion Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Pavilion Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Shenzhen with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Pavilion Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Pavilion Hotel. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 20 CNY for adults and 138 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Pavilion Hotel?

The Pavilion Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Pavilion Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Pavilion Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at The Pavilion Hotel?

On-site venues and convenient event services make The Pavilion Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Pavilion Hotel?

The Pavilion Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Pavilion Hotel?

Huaxin Metro Station is the closest train, metro, or bus station, about 70 m away from The Pavilion Hotel.

What restaurants are nearby The Pavilion Hotel?

Restaurants including Hong Qiang Lao BeiFang CanGuan (HuaQiang), LaiZi ChaoZhou NiuRouDian (HuaQiangBei) and ChaoShan DaMu NiuRouDian (ZhenXing West Road) are popular in The Pavilion Hotel’s neighborhood which is known as Huaqiangbei.

What popular shopping places are close to The Pavilion Hotel?

Located in the Huaqiangbei area, The Pavilion Hotel is close to great shopping choices like Hua Qiang Bei Commercial Street, Star Plaza Shopping Center and Maoye Mall (huaqiangbei).

What are popular attractions near The Pavilion Hotel?

Guests at The Pavilion Hotel can easily visit Huaqiang North Road Commercial District, Lychee Park and Shenzhen Central Park located in the Huaqiangbei area.

What popular natural sightseeing spots are close to The Pavilion Hotel?

The Pavilion Hotel is located in the Huaqiangbei area, which is famous for natural sightseeing destinations such as Bijiashan Park.

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See map

Explore the neighborhood

What people love about The Pavilion Hotel

  • 7.2

    Very good

    "Just a good hotel for sleeping."

    tak

    |

    March 16, 2020

  • 10

    Exceptional
    Staff 

    "Good position, comfort of the room, comfort of the bed, great staff at Concierge very efficient"

    Giulio

    |

    November 11, 2019

  • 9.2

    Exceptional
    Location

    "The metro station has underground malls that house a cinema (perfect if you would like to watch a movie)."

    YAP

    |

    November 1, 2019

Property ranking|Compared to 630 Shenzhen properties
See all rankings
Location score
8.9/10
Room comfort score
8.2/10
Couples review score
8.2/10
Service score
8.2/10
Better than
97
%
of Shenzhen properties
Better than
95
%
of Shenzhen properties
Better than
94
%
of Shenzhen properties
Better than
91
%
of Shenzhen properties
Overall rating:

8.9

Excellent
3,037 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.9
Read all reviews >
More about The Pavilion Hotel

More about The Pavilion Hotel

The Pavilion Hotel

The Pavilion Hotel is the perfect choice for travelers who want to take in the sights and sounds of Shenzhen. Experience an urban escape in Shenzhen with a stay at The Pavilion Hotel, with its exceptional location right in the city center.
The Pavilion Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Shenzhen.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms.
The Pavilion Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
Guests of The Pavilion Hotel can even have groceries delivered to their room for cooking, using the hotel's special service.
The Pavilion Hotel offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Visit the sights and local attractions of Shenzhen during your stay at the hotel. Whatever you may be looking to buy on your trip to Shenzhen, chances are you'll find it at Luohu Commerical City (Lo Wu Shopping Plaza) located 3.2 km away. Pose in front of Dafen Oil Painting Village located 8.4 km away, and you can always show your friends the time you went to Shenzhen.


Reasons to stay here

This hotel's food and dining score higher than 96% of accommodations in the city.
This hotel scores higher than 96% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 94% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

8 mentions

Food & Dining

6 mentions

Breakfast

5 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Cleaning products
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV
Food and dining
Breakfast options
  • Buffet
Restaurants on site

廷韵咖啡厅

  • Cuisine: American
  • Menu: Buffet, A-la-carte

Mata Icchou

  • Cuisine: Japanese
  • Menu: Buffet

Su Na Won

  • Cuisine: Korean
  • Menu: Buffet

Phoenix House

  • Cuisine: Chinese
  • Menu: Buffet
Location
4002 Huaqiang Road North, Huaqiangbei, Shenzhen, China, 518028
Excellent
Location

8.9

Airports

  • Shenzhen Bao'an International Airport (SZX) - China
    29.6 km 41 min drive
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    32.0 km

Public transportation

  • Huaxin Metro Station
    70 m 5 min walk
  • Huaxin Station
    260 m

Hospital or clinic

  • Shenzhen Maternity and Child Care Hospital
    390 m

Shopping

  • Luohu Commerical City (Lo Wu Shopping Plaza)
    3.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Luohu Commerical City (Lo Wu Shopping Plaza)
    3.3 km
  • Lianhuashan Park
    3.5 km
  • COCO Park
    3.9 km
  • Dafen Oil Painting Village
    8.5 km
  • OCT HARBOUR
    10.2 km
  • China Folk Culture Village
    10.5 km
  • Happy Valley of Shenzhen
    11.9 km
  • Shenzhen Window of the World
    12.0 km
  • OCT East Shenzhen
    21.8 km
  • Dameisha Beach
    22.7 km

Nearby landmarks

  • Hua Qiang Bei Commercial Street
    60 m
  • Huaxin Metro Station
    70 m
  • Star Plaza Shopping Center
    150 m
  • Huaxin Station
    260 m
  • Shenzhen Maternity and Child Care Hospital
    390 m
  • Maoye Mall (huaqiangbei)
    450 m
  • Longsheng watch acessories
    490 m
  • HuaQiang Bei ShangYe Jie (QunXing GuangChang A Zuo Xi)
    540 m
  • Huaqiang North Road Commercial District
    540 m
  • Shenzhen Saige Plaza
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:00
  • Check-out until12:00
  • Reception open until23:30

Getting around

  • Airport transfer fee460 CNY
  • Distance from city center1 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)20 CNY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants3
  • Number of rooms 297
  • Room voltage220
  • Year property opened2001
  • Most recent renovation2009

Parking

  • Daily parking fee0 USD

Reviews of The Pavilion Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.8
Location8.9
Room comfort and quality8.2
Service8.2
Value for money8.1
High score for Shenzhen
Rating
9+ Exceptional (65)
8-9 Excellent (46)
7-8 Very Good (67)
6-7 Good (25)
<6 Below Expectation (18)
Time of the year
Mar - May (51)
Jun - Aug (67)
Sep - Nov (51)
Dec - Feb (52)
All guests (542)
All room types
All languages

Show reviews that mention 

Showing 221 verified guest comments
12345
10.0
Exceptional
Giulio from Italy
Business traveler
Superior Queen Room
Stayed 1 night in November 2019

Nice and comfort ”

good position, comfort of the room, comfort of the bed, great staff at Concierge very efficient

Reviewed November 11, 2019

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尊敬的客人,非常感谢您的评价,期待您下次光临哦。祝您生活愉快!

Responded November 12, 2019
The Pavilion Hotel
10.0
Exceptional
LIM from Malaysia
Business traveler
Superior Twin Room
Stayed 1 night in July 2019

Best Location in Futian !”

Nice located with subway access, 50 meter away from the Hua Qiang Bei street and electronic city.

Reviewed July 25, 2019

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尊敬的客人,非常感选择入住我们酒店并对酒店进行点评。圣廷苑酒店地理位置优越,位于华新地铁站C出口,毗邻华强北电子交易中心,出行、购物都非常便利。期待您下次光临,见证酒店的不断进步,祝您生活愉快,清凉一夏~~~

Responded July 30, 2019
The Pavilion Hotel
10.0
Exceptional
David from Israel
Solo traveler
Superior Queen Room
Stayed 3 nights in July 2019

Excellent”

Huge room, very clean and comfortable, staff polite nice and very helpful!

Reviewed July 31, 2019

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尊敬的客人,非常感谢您的评价,酒店全体员工不甚荣幸。期待您下次光临,祝您生活愉快!!!

Responded July 31, 2019
The Pavilion Hotel
10.0
Exceptional
Angelie from Philippines
Family with teens
Superior Twin Room
Stayed 4 nights in January 2019

Great location Great staff”

Hotel staff were so attentive and efficient. Great location too.

Reviewed April 12, 2019

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9.2
Exceptional
YAP from Malaysia
Group
Superior Queen Room
Stayed 5 nights in October 2019

Easy access to Huaqiang North shopping malls and metro”

Metro station Hua Xin is located about 50m from the entrance of the hotel. The metro station has underground malls that house a cinema (perfect if you would like to watch a movie). Walk across the street and you'll be at Huaqiang North's digital malls.

Reviewed November 01, 2019

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尊敬的客人,非常感谢您对酒店评价,期待下次光临哦,祝您天天开心 (๑>ڡ<)✿ ✧(≖ ◡ ≖✿

Responded November 05, 2019
The Pavilion Hotel
9.2
Exceptional
Jaclyn from Malaysia
Couple
Superior Queen Room
Stayed 1 night in June 2019

Exceptional”

1. Nice location, MRT Station is just right infront of the Hotel. 2. Opposite Hotel have small shop selling delicious food.

Reviewed July 18, 2019

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9.2
Exceptional
Man from Hong Kong SAR, China
Couple
Superior Queen Room
Stayed 1 night in May 2019

Second time check in ”

Second time check in. Nice

Reviewed May 17, 2019

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8.4
Excellent
Miroslav from Iceland
Couple
Deluxe Room
Stayed 3 nights in July 2019

Good hotel, excellent value for the money”

But it's getting too old. Need some renovation soon.

Reviewed August 03, 2019

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尊敬的客人,非常感谢您选择入住圣廷苑酒店,并分享您的入住体验。圣廷苑酒店位置优越,位于华新地铁站出口,毗邻华强北电子交易中心,出行、吃饭、购物、娱乐都非常便利。作为深圳市第一家本土五星级酒店,酒店已开业近20年,所有确实有点久,酒店也在寻求以更卓越的服务质量弥补硬件上的不足,同时很高兴与您分享,酒店计划不久后会重新装修哦,到时候欢迎你的再次光临。祝您生活愉快!!!

Responded August 06, 2019
The Pavilion Hotel
8.0
Excellent
Ngai from Hong Kong SAR, China
Family with teens
Superior Twin Room
Stayed 2 nights in April 2019

Good location, good service and clean room”

C/P value is very high and the location is more convenience. Room is clean and tidy.

Reviewed May 19, 2019

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8.0
Excellent
Kjell from Sweden
Business traveler
Executive King Room
Stayed 2 nights in February 2019

Good stay”

Nice hotel, staff should go training

Reviewed September 30, 2019

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尊敬的客人,非常感谢您的宝贵意见,我们每个月都会有定期培训,但是酒店有不少90后、00后员工,工作时间短、工作经验少,许多方面确实存在不足,如果有不礼貌之处请及时指正或告诉管理人员,这对酒店服务提升有很大帮助,当然我们也会增加培训并且是培训更有针对性、更有效果,更好的为酒店所有宾客提供更高质量的服务。 期待您下次光临,祝您生活愉快 ヾ(*ΦωΦ)ツ ☆☆ ☆☆ ☆☆ ☆☆ ★★ ★ ★★ ☆☆ 祝您快乐! ☆☆ ★★ 健康 ★★ ☆☆ 美 ☆☆ ★★ ★★ ☆☆ ☆☆ ★★ ★★ ☆☆

Responded October 10, 2019
The Pavilion Hotel
7.6
Very good
Gerry from United Kingdom
Business traveler
Stayed 2 nights in January 2020

polite, Clean and friendly”

big issue with breakfast when a room booked for 2 adults, only one breakfast allowed which is unfair when comparing prices against other hotels that provide the suitable breakfasts if included

Reviewed January 21, 2020

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7.2
Very good
tak from Hong Kong SAR, China
Family with teens
Deluxe Room
Stayed 1 night in December 2018

Simply sleeping in the hotel. Dont expect much and the price is justified”

Average hotel with okay location, so so services and no problem at all. In view of tje price, there is nothing to say more. Just a good hotel for sleeping.

Reviewed March 17, 2020

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7.6
Very good
Yuk from Hong Kong SAR, China
Family with teens
Superior Queen Room
Stayed 1 night in August 2019

Very good”

Good swimming pool and gym room with welcome furit. Near MTR.

Reviewed August 22, 2019

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尊敬的客人,非常感谢您的评价,圣廷苑酒店地理位置优越,交通方便,是来深旅客出差旅行必选的酒店哦,期待您下次光临,祝您生活愉快!

Responded September 02, 2019
The Pavilion Hotel
6.8
Good
Toshinobu from Japan
Couple
Deluxe Room
Stayed 1 night in November 2018

OK for 1 night”

Not bad, but not good. Rooms are very dark and there is a strange distance between bed and TV.

Reviewed February 11, 2019

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6.4
Good
Lye
Family with teens
Superior Twin Room
Stayed 2 nights in July 2019

Needs some retrofitting and upgrading”

Location is good. MRT exit at door step. Air in room a little musky. Carpet and furniture needs some upgrading. Tiles in bath (although marble), you can see the silt in the grooves...

Reviewed July 24, 2019

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尊敬的客人,非常感谢您选择入住我们酒店并进行点评。酒店已将您的宝贵意见反馈至相关部门去改进,并且很高兴的跟您分享酒店计划不久将会重新装修升级。到时候期待您的多多支持哦。夏季高温,注意防暑哦,祝您生活愉快!!!

Responded July 30, 2019
The Pavilion Hotel
5.2
Calvin from Singapore
Couple
Stayed 2 nights in July 2019

SCAMMED”

We had book the executive room with executive lounge access to find out its a total scam. First day on check in, the staff told us that executive room only allows 1 guest to enter the lounge when clearly we booked the room for 2 as listed on AGODA. We complained to the manager but even so they insisted it was meant for 1 guest per executive room and additional guest need to pay for lounge access. We contacted Agoda for helped and they emailed back within 15 mins to say they tried contacting the hotel to no avail and have already emailed them. 2nd day, again we raised the issue to the hotel management. They still insisted on their policy but decided to allow 1 more guest as it was our first booking ( and last for me) with their hotel. On the 3rd day when we went for the lounge for breakfast, as we were about to take our food, they claimed that the lounge access is only meant for afternoon tea. No BREAKFAST ALLOWED for executive room. So we had to return our food while the staff watc

Reviewed July 19, 2019

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尊敬的客人,非常抱歉给您此次入住造成不愉快的体验,酒店行政楼层的优惠项目只限一位客人免费使用,让您在外网看到错误的信息是酒店的错误,由于您使用的应该是国外页面,酒店只能看到国内页面展示,请问您是否可以将错误信息页面提供给我们以去修改国外展示避免更多的勒死情况发生。如果可以,非常感谢。再次深表歉意!!!

Responded July 31, 2019
The Pavilion Hotel
5.6
SANGWON from South Korea
Business traveler
Superior Twin Room
Stayed 3 nights in December 2019

be basic”

1.It's very noisy because it's not soundproof. 2.You have to walk a little. 3.Wi-Fi is not good. 4.I am not good at English. 5. Overall, it's clean. 6. The price is reasonable.

Reviewed January 07, 2020

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8.0
Excellent
Mark from United States
Business traveler
Superior Queen Room
Stayed 10 nights in April 2010

Pavillion Shenzhen for 10 days biz trip”

Service, room quality and amenities, location, complete fitness facility, pool etc.
Laundry very expensive (1 load = $75USD) Restaurant Food buffets and A la carte food in general not great quality (I'm picky and a former chef) New Law states that you have to request shampoo, conditioner, etc. Maids have it on hand upon your request

My stay at the Pavillion Shenzhen (not to be confused with the Pavilion Century Hotel (sister tower) was for 10 days. The staff was very friendly and spoke english well enough. They went out of their way to make me comfortable and even walked me to a local restaurant around the corner and helped me order. The room was kept clean and serviced daily. There is a decent TV and the temperature was always comfortable and easily controlled from a console near the bed. The work out fitness center was open around 06:00 and they greet you with a towel everyday. 2 out of 3 treadmills were in operation and I never had to wait. The restaurant has a limited a la carte menu and I found myself going local to find dinner. Found a second phone with sim card down the street. Near the hotel there are literally hundreds of shops selling mobile phones. There is also a Park N Shop market nearby that has everything from Ice Cream to Dried Starfish. I would certainly go back again and this was my third time staying there. there used to be a Korean restaurant but it has been closed for a while, too bad, because it was excellent. I was in Room 907 and don't forget - this review is not applicable to the Pavilion Century Tower

Reviewed May 09, 2010

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9.3
Exceptional
Stephannie from United States
Business traveler
Stayed 3 nights in July 2010

Excellent Stay”

The staff is very good to make sure that the guest is happy with the accomadations
Restaurant staff does not pay close attention to what the customer is ordering and so often the wrong meal is oresented.

Overall the stay was excellent.The rooms are very comfortable and clean with all the amenities. It is less than a block from the location of my work, there are lots of restaurants and shopping in the area. There is street construction in the area as they are building a new subway line but it in no way interfered with my stay. Upon my arrival I was sent to a room that had not been cleaned since the last guest. I call the front desk and they were quick to take me to another room and upgrade my room for the inconvenience. Well Done!!!!! I recommend this hotel to everyone traveling to Shenzhen. an added bonus is that it is only 30 minutes from the airport.

Reviewed August 04, 2010

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8.3
Excellent
Evan from New Zealand
Couple
Stayed 1 night in October 2012

Great location with nice staff”

Location and elelgant foyer

The hotel is right by the Metro exit. Simply following the signage for the Pavilion Hotel inside the Metro station, we found the appropriate exit. Before we got nervous about finding the hotel, we saw it right after stepping out of the Metro exit. The hotel is nicely appointed with all the facilities and services you would expect from a classy hotel. The decor is traditional and pleasant. The staff were friendly and courteous. We found it a nice and comfortable hotel for recommendation in the higher price range.

Reviewed November 09, 2012

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